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Hotel Rancho Encantado

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Hotel Rancho Encantado

A wooden overwater structure with a thatched roof, a hammock, and a clear view of the ocean.
A wooden pier leading to a thatched-roof structure over clear turquoise water.
A room with a thatched roof, two beds, a wooden deck, and a view of the sea.
A poolside area with wooden lounge chairs, a hot tub, and lush greenery.
An open wooden door leading to a deck with a view of the sea.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Parking included

Explore the area

View in a map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪3 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Cabin, Lake View

A room with a four-poster bed, a sofa, a coffee table, and a balcony with chairs.

Cabin, Lake View

10.0 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

A bedroom with a four-poster bed, a ceiling fan, and a view of the outside.

Superior Suite, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

A hotel room with two beds, a desk, a chair, and a ceiling fan.

Garden double room with AC

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

A bedroom with a bed, bedside lamps, a wooden bench, a small table, and a window with curtains.

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

A hotel room with a bed, two bedside tables with lamps, a wooden bench, a chair, and a wall with a decorative blue panel and a framed picture.

Garden Master Suite

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Garden View

A bedroom with a bed, a chair, a window with curtains, and two bedside tables with lamps.

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

A modern living room with a wooden coffee table, blue sofas, and a white canopy bed.

Master Suite lagoon view

9.4 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double suite, lagoon view

A hotel room with two beds, a wooden bench, a framed picture on the wall, and a window with a view.

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Jardin Doble 2 Camas

A hotel room with two single beds, a wooden bench, a small table, a plant, and a painting on the wall.

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(10 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita Laguna Superior

A room with a four-poster bed, wooden furniture, a bench, and a window with a view of greenery.

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

A pathway leading to a beach with palm trees and a bench.

Exclusive Villa

  • Lagoon view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

A thatched-roof hut with a porch, surrounded by greenery.

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Studio Suite

A bedroom with a bed, a bench, two chairs, a window, and a framed picture on the wall.

Superior Studio Suite

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

BUNGALOW DELUXE

  • Sleeps 9

View all photos for Casita Garden

A hotel room with a bed, a wooden shelf, a mural, and a view of the outdoors.

Casita Garden

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

BUNGALOW GARDEN VIEW

  • Sleeps 9

About the neighborhood

Bacalar

Located within a 5-minute walk of Lake Bacalar, Hotel Rancho Encantado is within 2 miles (3 km) of Polytechnic University of Bacalar. This 35-room, 4-star hotel has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Lake Bacalar - 3 min walk - 0.2 miles
  • Polytechnic University of Bacalar - 4 min drive - 1.6 miles
  • Laguna Bacalar Ecological Park - 4 min drive - 1.8 miles
  • Cenote Azul - 8 min drive - 4.7 miles
  • Cenote Cocalitos - 8 min drive - 4.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪La Playita - ‬5 min drive
  • ‪Pueblo Pirata - ‬18 min walk
  • Finisterre Cocina Mediterranea
  • ‪Tizmiche - ‬14 min walk

About this property

Hotel Rancho Encantado

Guests of Hotel Rancho Encantado have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 560.00 per person roundtrip. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a hot tub, and conference space.
Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Ceiling fans and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach.

Children under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 001-025-002544/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Hotel Rancho Encantado?

Hotel Rancho Encantado offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Rancho Encantado?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on Aug 28, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Rancho Encantado?

This hotel is located in Bacalar, just steps from Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Will I be able to park at Hotel Rancho Encantado?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Rancho Encantado?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does Hotel Rancho Encantado feature a casino?

No, Hotel Rancho Encantado doesn't have a casino.

Will I find an indoor pool at Hotel Rancho Encantado?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel Rancho Encantado?

This lakeside hotel offers many amenities for couples such as a private beach and a restaurant with some guestrooms featuring a private outdoor hot tub.

Does Hotel Rancho Encantado have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Rancho Encantado feature a restaurant that includes a breakfast menu?

Yes, Hotel Rancho Encantado serves a cooked-to-order breakfast for a surcharge each morning at Los Hechizos.

Will Hotel Rancho Encantado allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Rancho Encantado.

Does Hotel Rancho Encantado have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Rancho Encantado?

The closest major airport to Hotel Rancho Encantado is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 25.3 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 22.4 mi away.

Can I book a room with a balcony at Hotel Rancho Encantado?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy lake and garden views.

Does Hotel Rancho Encantado offer wedding services?

Take advantage of the wedding venue at Hotel Rancho Encantado if you plan to say "I do" during your trip.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very peaceful, the restaurant was great and the rooms very clean
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mayra Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at this hotel was awesome, everything was beautiful, the staff was very friendly and welcoming.. I really recommend to stay here 😊
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff was lovely. It had everything we needed while still feeling small and intimate
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

mckenzie steen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfy bed and excellent restaurant
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Incredible property, wonderful staff and excellent restaurant, the complete package. It’s hard to find a place that checks all the boxes, this place does. Book a lakeside room you won’t be disappointed. We can’t wait to return!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well-run place in a beautiful location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Beautiful and serene. Friendly and accommodating staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful experience thank you especially enjoyed our spa treatments I have worked in the industry for decades & have never had such an incredible massage thank you for a truly relaxing experience great food & drinks & service hope to return soon
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was super nice!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities
Everything was great! Looking forward to return sometime soon. Only regret was that it was only for 1 night
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, safe, relaxing property
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Amenities
Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, courteous staff, highly recommend it 👍
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
loved the white clean bed sheets and the environment,
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in great conditions super clean and comfortable.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great for family I loved
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has to be the most gorgeous hotel on the Bacalar Lagoon!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Karen

Liked: Amenities
Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Jose De la

Liked: Amenities
Great stay, place it’s awesome and the staff is super nice z
Stayed 4 nights in Apr 2024