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Hotel Rancho Encantado

4.0 star property
Beach hotel with a full-service spa and a private beach
VIP Access

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Photo gallery for Hotel Rancho Encantado

Couples treatment rooms, body treatments, body wraps, body scrubs
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Private beach, rowing
Exclusive Villa | Terrace/patio
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • On private beach
  • Bar
  • Hot Tub

Explore the area

View in a map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Fort of San Felipe
    ‪6 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Cabin, Lake View

Cabin, Lake View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

Garden double room with AC | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

Master Suite lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita Laguna Superior

Casita Laguna Superior | Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

  • 969 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

Traditional Cabin | Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

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About the neighborhood

Bacalar

Within a short walk of Lake Bacalar, Hotel Rancho Encantado is within 2 miles (3 km) of Polytechnic University of Bacalar. This 35-room, 4-star hotel has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Lake Bacalar - 8 min walk - 0.5 miles
  • Polytechnic University of Bacalar - 4 min drive - 1.6 miles
  • Fort of San Felipe - 6 min drive - 2.3 miles
  • Laguna Bacalar Ecological Park - 6 min drive - 1.8 miles
  • Cenote Cocalitos - 8 min drive - 4.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Xoloitzcuintle Bacalar - ‬4 min drive
  • ‪Mistura - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬15 min walk
  • ‪Las Miches De La 1 - ‬4 min drive

About this property

Hotel Rancho Encantado

Beach hotel with a full-service spa and a private beach
Guests of Hotel Rancho Encantado have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 560.00 per person roundtrip. Front-desk staff can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include free WiFi in public areas, a hot tub, and conference space.
Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Ceiling fans and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach.

Children under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Hotel Rancho Encantado?

Hotel Rancho Encantado offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Hotel Rancho Encantado?

This hotel is located in Bacalar within a short 7-minute walk of Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Is parking available on site at Hotel Rancho Encantado?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Rancho Encantado?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does Hotel Rancho Encantado feature a casino?

No, Hotel Rancho Encantado doesn't have a casino.

Will I find an indoor pool at Hotel Rancho Encantado?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Hotel Rancho Encantado?

This lakeside hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Hotel Rancho Encantado?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Rancho Encantado feature a restaurant that includes a breakfast menu?

Yes, Hotel Rancho Encantado serves a cooked-to-order breakfast for a surcharge each morning at Los Hechizos.

Will Hotel Rancho Encantado allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Rancho Encantado.

Does Hotel Rancho Encantado have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Rancho Encantado?

The closest major airport to Hotel Rancho Encantado is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 25.3 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 22.4 mi away.

Are there rooms with balconies that I can book at Hotel Rancho Encantado?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy lake or garden views.

Does Hotel Rancho Encantado offer wedding services?

Take advantage of the wedding venue at Hotel Rancho Encantado if you plan to say "I do" during your trip.

Reviews

Hotel Rancho Encantado Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 748 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

10/10 Excellent

Karen

Liked: Amenities
Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Stayed 2 nights in Jul 2025

10/10 Excellent

Rosa, Whittier

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel hermoso y tranquilo con acceso a la laguna.
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detailed and beautiful buildings, gardens and facilities. Friendly staff
Hamaca s by the lake
Sitting area by the lake
Room Terrace
View of the Lake
Stayed 3 nights in Jun 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at the property—our first visit was seven years ago. We returned because we had such a great experience the first time, and we were pleasantly surprised to see that the new ownership has made significant improvements. The property now features a beautiful pool and a picturesque dock extending into the lagoon, complete with hammocks for relaxing. They also offer a boat tour of the lagoon, which was excellent. Our guide was fantastic, and even though we were running late, they kindly accommodated us with a later departure. We were celebrating our son’s 15th birthday, and the staff went above and beyond to make it special. They arranged for a cake, decorated his room, and even sang Happy Birthday. The food throughout our stay was delicious, and a highlight was the woman making fresh corn tortillas on-site, they were incredible.
Birthday decorations
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, courteous staff, highly recommend it 👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and restaurant. I would recommended 100%
Stayed 3 nights in Jun 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in May 2025

4/10 Poor

María del Carmen, San Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

rikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property all around. Only stayed half the trip but if I had known I’d love it so much, I’d stay the whole time
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.
Stayed 4 nights in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Claudia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has to be the most gorgeous hotel on the Bacalar Lagoon!
Stayed 2 nights in Apr 2025

10/10 Excellent

Orlando

Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Stayed 3 nights in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Bacalar!
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Stayed 2 nights in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

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