Hotel Rancho Encantado

4.0 star property
On private beach with outdoor pool, near Laguna Bacalar Ecological Park
VIP Access

Choose dates to view prices

Photo gallery for Hotel Rancho Encantado

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exclusive Villa | Terrace/patio
Cabin, Lake View | Living area
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • On private beach
  • Bar
  • Pool
  • Hot Tub

Explore the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪8 min walk‬
  • Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Fort of San Felipe
    ‪4 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪41 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Casita Laguna Superior

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Exclusive Villa

  • 969 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Garden double room with AC

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Double suite, lagoon view

10.0 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Cabin, Lake View

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Suite, Garden View

  • Sleeps 2
  • 1 King Bed

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Garden Master Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Traditional Cabin

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room Standard

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

House Superior With View

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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About the neighborhood

Bacalar

Within a short walk of Lake Bacalar, Hotel Rancho Encantado is within 2 miles (3 km) of Polytechnic University of Bacalar. This 35-room, 4-star hotel has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Lake Bacalar - 8 min walk - 0.5 miles
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 miles
  • Fort of San Felipe - 4 min drive - 2.3 miles
  • Municipal Spa of Bacalar - 5 min drive - 2.7 miles
  • Cenote Cocalitos - 8 min drive - 4.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬15 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Hotel Rancho Encantado

On private beach with outdoor pool, near Laguna Bacalar Ecological Park
Guests of Hotel Rancho Encantado have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 560.00 per person roundtrip. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a hot tub, and conference space.
Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Ceiling fans and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach.

Children under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Hotel Rancho Encantado?

Hotel Rancho Encantado offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near Hotel Rancho Encantado?

This hotel is located in Bacalar within a short 7-minute walk of Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Is there parking available at Hotel Rancho Encantado?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Rancho Encantado?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does Hotel Rancho Encantado feature a casino?

No, Hotel Rancho Encantado doesn't have a casino.

Will I find an indoor pool at Hotel Rancho Encantado?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Hotel Rancho Encantado a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a private beach, an outdoor pool, and a poolside bar.

Are there hot tubs at Hotel Rancho Encantado?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Rancho Encantado feature a restaurant that includes a breakfast menu?

Yes, Hotel Rancho Encantado serves a cooked-to-order breakfast for a surcharge each morning at Los Hechizos.

Will Hotel Rancho Encantado allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Rancho Encantado.

Are there connecting rooms at Hotel Rancho Encantado?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Rancho Encantado?

The closest major airport to Hotel Rancho Encantado is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 25.3 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 22.4 mi away.

Are there rooms with balconies that I can book at Hotel Rancho Encantado?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy lake or garden views.

Does Hotel Rancho Encantado offer wedding services?

Take advantage of the wedding venue at Hotel Rancho Encantado if you plan to say "I do" during your trip.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Stayed 3 nights in Feb 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Bacalar!
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Stayed 2 nights in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would have given less stars but foe the concierge Sr Barranco. He did a wonderful job. The restaurant staff were less than helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mizuki

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Eco resort. Enjoyed a lot peaceful environment, healing the stress. Excellent service and kindness of the people work there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming to this sparkling clean handsome hotel after beach time in Tulum was fabulous. The restaurant was excellent - my adult kids and I liked the little gourd of chocolate and homemade taco upon arriving- and then the array of regional dishes. Service was perfect. We could swim off our dock and play cards on our private veranda. The heavy wooden shuttered doors in the immaculate were elegant and effective.
Stayed 3 nights in Dec 2024

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay innCondes

Fantastic location, very accommodating staff and management, all in all a wonderful experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando Sagaon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! We enjoyed every second The staff was kind and helpful at all times
Stayed 5 nights in Nov 2024

10/10 Excellent

Janitza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en general está muy bonito y vale mucho la pena su muelle. solo hubo un problema con el agua caliente de la regadera que se solucionó parcialmente.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sandra Jeannette

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Not worth the price
Stayed 9 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Sep 2024

10/10 Excellent

Fredy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hsiang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and good service of kayak. Very hot water and heats quickly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nallely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place over all is beautiful. The power went out one night do to a storm but they provided candles and gave all guests free breakfast for the inconvenience. We’ll be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorena G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and the staff was very attentive and courteous
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente restaurant and friendly service
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so delighted with the stay. From the moment we walked in to see about check in from the moment we checked out the front desk staff was amazing. They exceeded expectations. Anything we asked for they went above. The restaurant food was top-notch for breakfast, the location, the quietness, all staff we encountered were excellent. The hotel restrooms the entire area was very clean. It was a beautiful area and will definitely be back. Thank you
Sunrise on the kayak
Stayed 2 nights in Aug 2024

8/10 Good

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Laguna front villa! It is well kept and staff (majority) was polite. Recommend to anyone who wants to disconnect from the noise of the world and reconnect with nature! One observation, however, would be to place notices/sign to remind people NOT to use sunscreen before entering the Laguna :( as I saw many guest applying it to their kids before they went into the water!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edwin

The property is great live the settings had breakfast food was good but the services was not i must say
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful place to relax and enjoy love it
Stayed 3 nights in Jul 2024

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