See all properties

Hotel Rancho Encantado

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel Rancho Encantado

Private beach, rowing
Exterior
Couples treatment rooms, body treatments, body wraps, body scrubs
Superior Studio Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets
Couples treatment rooms, body treatments, body wraps, body scrubs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪4 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Cabin, Lake View

Cabin, Lake View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

Garden double room with AC | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

  • Garden view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

Master Suite lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita Laguna Superior

Casita Laguna Superior | Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

  • Lagoon view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

Traditional Cabin | Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Studio Suite

Superior Studio Suite | View from room

Superior Studio Suite

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bacalar

Within a short walk of Lake Bacalar, Hotel Rancho Encantado is within 2 miles (3 km) of Polytechnic University of Bacalar. This 35-room, 4-star hotel has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Lake Bacalar - 8 min walk - 0.5 miles
  • Polytechnic University of Bacalar - 4 min drive - 1.6 miles
  • Laguna Bacalar Ecological Park - 4 min drive - 1.8 miles
  • Cenote Azul - 8 min drive - 4.7 miles
  • Cenote Cocalitos - 8 min drive - 4.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Pueblo Pirata - ‬18 min walk
  • ‪Las Miches De La 1 - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬15 min walk
  • ‪Xoloitzcuintle Bacalar - ‬4 min drive

About this property

Hotel Rancho Encantado

Guests of Hotel Rancho Encantado have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for MXN 560.00 per person roundtrip. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, a hot tub, and conference space.
Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Ceiling fans and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach.

Children under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Similar properties

Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers
Hotel Carolina Bacalar
Bacalar
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 327 reviews
$157 nightly
The price is $193
May 21 - May 22
Total with taxes and fees
Hotel Carolina Bacalar

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 001-025-002544/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Is a free cancellation option available at Hotel Rancho Encantado?

Hotel Rancho Encantado offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Rancho Encantado?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on May 27, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Rancho Encantado?

This hotel is located in Bacalar within a short 7-minute walk of Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

Will I be able to park at Hotel Rancho Encantado?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Rancho Encantado?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, and massages.

Does Hotel Rancho Encantado feature a casino?

No, Hotel Rancho Encantado doesn't have a casino.

Will I find an indoor pool at Hotel Rancho Encantado?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel Rancho Encantado?

This lakeside hotel offers many amenities for couples such as a private beach and a restaurant with some guestrooms featuring a private outdoor hot tub.

Does Hotel Rancho Encantado have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Rancho Encantado feature a restaurant that includes a breakfast menu?

Yes, Hotel Rancho Encantado serves a cooked-to-order breakfast for a surcharge each morning at Los Hechizos.

Will Hotel Rancho Encantado allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Rancho Encantado.

Does Hotel Rancho Encantado have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Rancho Encantado?

The closest major airport to Hotel Rancho Encantado is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 25.3 mi away (38 minutes by car). Another top airport is Corozal (CZH), which is around 22.4 mi away.

Can I book a room with a balcony at Hotel Rancho Encantado?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy lagoon and garden views.

Does Hotel Rancho Encantado offer wedding services?

Take advantage of the wedding venue at Hotel Rancho Encantado if you plan to say "I do" during your trip.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Noemi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this place! We had a nice water front cabana, with a terrace and dock. It was very nice and clean, bed was comfortable with a separate sitting area, spacious bathroom, mini bar (with complimentary coffee and tea) shelves for your belongings. Property grounds were well kept, surrounded with plants and trees. They have a pool and jacuzzi which is nice, however, depending on the time of day or the number of guests they have it can be a little too crowded. The restaurant was right on the water so you have a fantastic view of the lagoon. The food were delicious. We had all kinds of tacos (our favorite was the conchinita pibil and pulpo), the cheese empanadas were also tasty and fresh. The burger was great, too. I enjoyed drinking their mojitos and piñacolada. For breakfast, they have a few options. They also served dofferent konds of bread. However, I do find their coffee served during breakfast watery. Generally, Staff were very helfpul and friendly especially Willy (restaurant staff) and Santos (boat operator). I felt that the servers during breakfast were not as attentive compared to other servers during dinner time (e.g they only go around once to ask you if you would like more bread served, or coffee and tea). Service can definitely be improved on. We also did the lagoon tour 2x (1 private and 1 with other guests), both tomes were awesome! We liked Santos, the boat driver. He’s funny, easy going and friendly. The massagd was amazing! We will be back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodations, cleanliness and staff are very nice. The lagoon was calm when we visited and it was fun to use the kayaks and the boat tour of the lagoon originating right from the little pier at the hotel was exemplary. The only thing that was a bit annoying was the loud sound of leaf blowers to disturb the calm of this lovely resort so maybe not doing that every day would be so much better or hand raking…
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Marianne

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Stayed 1 night in Jan 2026

10/10 Excellent

mckenzie steen, jonesborough

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfy bed and excellent restaurant
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was super nice!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well-run place in a beautiful location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2025

10/10 Excellent

Cecilia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
loved the white clean bed sheets and the environment,
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y el personal muy amable. Hermoso hotel :)
Stayed 3 nights in Nov 2025

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Unfortunately, I messed the booking up so we ended up in garden rooms rather than the lagoon rooms which meant we didnt get the experience we were hoping for. Staff very friendly and helpful, and great location plus free use of kayaks etc. Maybe not as much access to swings, hammocks, etc as we'd thought, and noticeable road noise; but, again, we were expecting to have dedicated seating and lagoon access. Marginal price difference between rooms so go for lagoon cottages. Hotel automatically adds service charge even if you leave staff a tip which is a bit naughty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in great conditions super clean and comfortable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Elizabeth, olympia

Traveled with partner
Liked: Amenities
Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth, olympia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, safe, relaxing property
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The week we spent at the resort was very special. The staff are wonderful and our every need was taken care of. The environment is pristine. I highly recommend this resort and the staff! We will be back.😁
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Very clean, very friendly. Beautiful!!!
Stayed 2 nights in Oct 2025

8/10 Good

H.Gonzalo

Stayed 2 nights in Sep 2025

10/10 Excellent

Bolivar

Stayed 2 nights in Sep 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet, beautiful installations. All perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

alan raul, TOLUCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para disfrutar lo que ofrece Bacalar
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Liked: Amenities
Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Stayed 2 nights in Jul 2025

Hotels