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The Chester Grosvenor

5.0 star property

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Photo gallery for The Chester Grosvenor

2 restaurants, breakfast served
Reception
Interior entrance
Steam room
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Eastgate Street, Chester, England, CH1 1LT
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Place, Chester Racecourse
    ‪10 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

9.4 out of 10
Exceptional
(51 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

9.0 out of 10
Wonderful
(66 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, individually decorated

Executive Room

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Breakfast, lunch and dinner served

Hotel Indigo Chester by IHG

Chester
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,000 reviews
$89 nightly
The price is $107
Mar 29 - Mar 30
Total with taxes and fees
Hotel Indigo Chester by IHG

About the neighborhood

Chester

The Chester Grosvenor places you within a 10-minute stroll of popular attractions such as Chester City Walls and Chester Racecourse. This 80-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Chester Cathedral - 2 min walk - 0.1 miles
  • Chester Town Hall - 3 min walk - 0.2 miles
  • Grosvenor Park - 5 min walk - 0.3 miles
  • Chester City Walls - 6 min walk - 0.4 miles
  • Chester Racecourse - 10 min walk - 0.6 miles

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Bean & Cole - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Chester Grosvenor

Guests staying at The Chester Grosvenor enjoy access to a full-service spa, a gym, and a sauna. Parking is available for GBP 15.00 per night (GBP 25.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a library.
Guests can enjoy LED TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a sauna and a fitness center.
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Breakfast, lunch and dinner served
Hotel Indigo Chester by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,000 reviews
$89 nightly
The price is $107
Mar 29 - Mar 30
Total with taxes and fees
Hotel Indigo Chester by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.0 per night
  • Cribs/infant beds are available for GBP 17.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15.00 per night
  • Covered valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is a free cancellation option available at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Chester Grosvenor?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on Mar 18, 2026 start from $214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Chester Grosvenor?

This hotel in Chester is within a 10-minute walk of Chester City Walls and Chester Racecourse. You'll also find The Rows of Chester and Eastgate Clock less than a mile away.

Will I be able to park at The Chester Grosvenor?

Yes, secured valet parking is offered for GBP 25.00 per night.

Is there a spa available at The Chester Grosvenor?

Grosvenor Spa is the hotel's spa and services include deep-tissue massages, body wraps, mani/pedis, and facials.

Does The Chester Grosvenor have a casino on the premises?

No, The Chester Grosvenor doesn't have a casino.

Is there an indoor pool at The Chester Grosvenor?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Chester Grosvenor?

This boutique hotel offers plenty of amenities for couples including a bar, a Michelin-rated restaurant, and a full-service spa.

Does The Chester Grosvenor have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Chester Grosvenor have a restaurant that serves breakfast?

Yes, The Chester Grosvenor has 2 restaurants, and serves free continental breakfast each morning.

Does The Chester Grosvenor allow pets to stay for free?

No, pets aren't allowed at The Chester Grosvenor.

Does The Chester Grosvenor have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Chester Grosvenor?

The closest major airport to The Chester Grosvenor is Chester (CEG-Hawarden), which is 5.2 mi away (34 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 24.6 mi away (44-minute drive).

Are there rooms with balconies that I can book at The Chester Grosvenor?

No, there aren't any guestrooms with balconies at The Chester Grosvenor.

Does The Chester Grosvenor have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Chester Grosvenor.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1013 reviews
Rating 8 - Good. 174 out of 1013 reviews
Rating 6 - Okay. 62 out of 1013 reviews
Rating 4 - Poor. 21 out of 1013 reviews
Rating 2 - Terrible. 13 out of 1013 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Friendly staff, always a favourite hotel for my husband and I x
Stayed 1 night in Dec 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, room comfort
Main complaint was the greasy smell from the kitchen entering the dining room Quite sickly Staff could not be faulted especially the door staff Unfriendly access from the car park i.e. phone receptionist
Stayed 2 nights in Dec 2025

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness
The check in process is a little weird with the desks that they sit you down at and you fill in a few items on a form. As pretentious as they are here, I was expecting a bit more from the rooms. While the outward appearance is ok, the temperature was always too hot in the Winter and we could not get it to cool down no matter how low we set it. The handle on the toilet was practically falling off. The sink was cracked and the handles on the faucet leaked water all over the counter. The shower is mostly open and shoots water all over the bathroom floor. The other thing I noticed is nobody but the doorman seemed very friendly. The cleaning crew never once said hi or good morning in the hallways. The room service guy just walked in and put the tray down and walked out without really saying anything. The best thing about the stay was that the bed was pretty comfortable and it was located centrally in Chester.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities
From the minute we walked through the door we felt that the welcome and service from all the staff was excellent. The rooms were clean and spacious and we were given interconnecting rooms as we had requested in advance.
Stayed 1 night in Dec 2025

8/10 Good

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, amazing location and the staff were so attentive. If you are going to Chester then this is the hotel to stay at.
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Jayne

Stayed 1 night in Nov 2025

10/10 Excellent

nicola

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Best hotel in Chester
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

6/10 Okay

Helen

Liked: Cleanliness, amenities, property conditions & facilities
I think everyone who books through Expedia must get a view of the air con units. This was no exception. Room ok, bit tired and chilly. Had to hunt for the robes which were in white plastic bags. We ate at The Arkle. Only 5 in the chilly dining room. The food was equally as cold, such a shame as it looks beautiful. We went to the bar after for a drink, but ended up taking it back to our room as we were the only people there, probably due to the temperature. Most of the staff are very friendly and it’s a good location.,would possibly stay there again, but would eat elsewhere…
Stayed 1 night in Dec 2025

10/10 Excellent

Henry

People are very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the centre of Chester. Perfect location. Beautiful large, comfortable room and bed. Excellent, friendly and efficient staff. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, fabulous staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
All staff from reception, restaurant to concierge were so polite .
Stayed 1 night in Nov 2025

10/10 Excellent

Wylie

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

4/10 Poor

Harwinder, Ilford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

6/10 Okay

Andy

Stayed 1 night in Nov 2025

10/10 Excellent

DAVINA

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room which was spotless. Very friendly and helpful staff. Excellent location in the centre of the main shopping street. Lovely breakfast, plenty of choice and the option of upgrading to a hot breakfast which was very reasonable. I would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Faye

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb breakfast. The parking was great. Easy access to the hotel. Brilliant staff. Never stayed in a 5 star hotel. It lived up to my expectations.
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with all tea/drinks cupboard loaded up. I did have to report that the plug in the bathroom was not working. Breakfast service was prompt and was of good quality. Staff very helpful
Stayed 1 night in Nov 2025

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