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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Exterior
Indoor pool
Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Air conditioning

Explore the area

View in a map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Chester Racecourse
    ‪10 min drive‬
  • Place, Chester Cathedral
    ‪10 min drive‬
  • Place, Chester City Walls
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪42 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Deluxe Plus

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 2

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Family Room

  • Sleeps 2

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Plus Room

  • Sleeps 2

About the neighborhood

Chester

Grosvenor Pulford Hotel & Spa places you within a 10-minute drive of popular sights such as Chester Racecourse and Chester City Walls. This 73-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • River Dee - 9 min drive - 6.0 miles
  • Chester Racecourse - 10 min drive - 6.4 miles
  • Chester Cathedral - 10 min drive - 6.6 miles
  • Chester City Walls - 11 min drive - 6.8 miles
  • Chester Zoo - 16 min drive - 13.0 miles

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown Inn - ‬8 min drive
  • ‪Rossett Hall Hotel - Oscars Brasserie - ‬19 min walk
  • ‪The Beeches - ‬7 min drive
  • ‪Alyn Hotel - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and a full-service spa
Guests of Grosvenor Pulford Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers, designer toiletries, and slippers. Coffee makers and desks are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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8.6 out of 10, Excellent, 1,018 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Cribs/infant beds are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Is free cancellation available at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Grosvenor Pulford Hotel & Spa?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on Oct 12, 2025 start from $88.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grosvenor Pulford Hotel & Spa?

This hotel is located in Chester, close to Chester Racecourse and Chester City Walls. You'll also find River Dee and Holt Castle within a short drive.

Is parking available on site at Grosvenor Pulford Hotel & Spa?

Yes, uncovered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Grosvenor Pulford Hotel & Spa?

Spa By Kasia is the hotel's spa and services include aromatherapy, body treatments, massages, and mani/pedis.

Does Grosvenor Pulford Hotel & Spa include a casino at the property?

No, Grosvenor Pulford Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grosvenor Pulford Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

Is Grosvenor Pulford Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Grosvenor Pulford Hotel & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Grosvenor Pulford Hotel & Spa have a restaurant with a breakfast menu?

Yes, Grosvenor Pulford Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Grosvenor Pulford Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grosvenor Pulford Hotel & Spa for a fee of GBP 25 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Grosvenor Pulford Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grosvenor Pulford Hotel & Spa?

The closest major airport to Grosvenor Pulford Hotel & Spa is Chester (CEG-Hawarden), which is 7.2 mi away (24 minutes by car). Another top airport is John Lennon Airport (LPL), which is around 15.2 mi away.

Are there rooms with balconies at Grosvenor Pulford Hotel & Spa?

No, at Grosvenor Pulford Hotel & Spa, there aren't any guestrooms that list a balcony.

Does Grosvenor Pulford Hotel & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grosvenor Pulford Hotel & Spa.

Reviews

Grosvenor Pulford Hotel & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 669 out of 1017 reviews
Rating 8 - Good. 208 out of 1017 reviews
Rating 6 - Okay. 75 out of 1017 reviews
Rating 4 - Poor. 39 out of 1017 reviews
Rating 2 - Terrible. 26 out of 1017 reviews

Reviews

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay. Facilities great
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dewi

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Sirish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Ismail

Stayed 2 nights in Jun 2025

10/10 Excellent

Lawrence

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and always return because of how good the facilities are
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bsautiful stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property. The attention to detail in the decor is beautiful and it really elevates the ambience of your stay. Dog friendly which is unexpected given the quality of the interior design, but a welcomed one. The room is spacious with all needs accounted for (iron, air con, mood lighting). The foods in Nelson's is excellent quality with a nice option of choices with big portion sizes. The gardens on the grounds are well maintained and add to the property. Overall a beautiful hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

Business traveler
Liked: Staff & service
Not bad. The spa was excellent and in the sunshine WOW. But the lack of dining and socialising options, let it down a bit.
Stayed 3 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Marie

Stayed 1 night in Jun 2025

10/10 Excellent

pete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enter through a pub into main reception very welcoming staff speedy check in room had everything you needed for a night away nice pool and sauna and hot tub superb dining room for evening meal and breakfast
Stayed 1 night in May 2025

10/10 Excellent

Gerry

Stayed 1 night in Jun 2025

4/10 Poor

Neil

Traveled with partner
Liked: Cleanliness
It’s just ok. Cocktails not great. Super noisy rooms down main corridor on ground floor. Just felt a bit over priced and looks better on line than it feels when you are there.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and good food
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Family Room, Great Decor, Super Clean and Comfortable Beds!
Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely relaxing 2 day break couldn't have been more spoilt the staff were amazing facilities and grounds were excellent would definitely recommend 👌
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Stayed 1 night in May 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Sunny day - enjoyed a few drinks in garden, had nice dinner in Nelson’s and a swim with the children. Very pleasant visit.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with group
Stayed 1 night in May 2025

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