Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Indoor pool
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Air conditioning

Explore the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Chester Racecourse
    ‪10 min drive‬
  • Chester Cathedral
    ‪10 min drive‬
  • Chester City Walls
    ‪11 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪42 min drive‬

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Room options

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Quadruple Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Family Room

9.8 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

Family Deluxe Plus

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Spiral Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

Executive Family Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Four Poster Superior King Room

  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Plus Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Chester

Grosvenor Pulford Hotel & Spa places you within a 10-minute drive of popular sights such as Chester Racecourse and Chester City Walls. This 73-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • River Dee - 9 min drive - 6.0 miles
  • Chester Racecourse - 10 min drive - 6.4 miles
  • Chester Cathedral - 10 min drive - 6.6 miles
  • Chester City Walls - 11 min drive - 6.8 miles
  • Chester Zoo - 16 min drive - 13.0 miles

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Hotel in Chester with 2 restaurants and a full-service spa
Guests of Grosvenor Pulford Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers, designer toiletries, and slippers. Coffee makers and desks are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Italian, Polish, Romanian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Cribs/infant beds are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Is free cancellation available at Grosvenor Pulford Hotel & Spa?

Grosvenor Pulford Hotel & Spa offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do close to Grosvenor Pulford Hotel & Spa?

This hotel is located in Chester, close to Chester Racecourse and Chester City Walls. You'll also find River Dee and St Mary's Church - Handbridge within a short drive.

Is there parking available at Grosvenor Pulford Hotel & Spa?

Yes, uncovered self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Grosvenor Pulford Hotel & Spa?

Spa By Kasia is the hotel's spa and services include aromatherapy, body treatments, massages, and mani/pedis.

Does Grosvenor Pulford Hotel & Spa include a casino at the property?

No, Grosvenor Pulford Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grosvenor Pulford Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Grosvenor Pulford Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Grosvenor Pulford Hotel & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Grosvenor Pulford Hotel & Spa have a restaurant with a breakfast menu?

Yes, Grosvenor Pulford Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Grosvenor Pulford Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grosvenor Pulford Hotel & Spa for a fee of GBP 25 per pet, per stay. The property also provides food and water bowls.

Does Grosvenor Pulford Hotel & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grosvenor Pulford Hotel & Spa?

The closest major airport to Grosvenor Pulford Hotel & Spa is Chester (CEG-Hawarden), which is 7.2 mi away (24 minutes by car). Another top airport is John Lennon Airport (LPL), which is around 15.2 mi away.

Can I book a room with a balcony at Grosvenor Pulford Hotel & Spa?

No, there aren't any guestrooms with balconies at Grosvenor Pulford Hotel & Spa.

Does Grosvenor Pulford Hotel & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grosvenor Pulford Hotel & Spa.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jetmir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David j

Traveled with partner
First bisit to hotel great atmosphere room was great and good service all round defo will go back
Stayed 1 night in Mar 2025

2/10 Terrible

Sean

Stayed 2 nights in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay, only downside we didnt have any slippers in our room as was stated we would which would of been helpful when walking to the pool. Breakfast was lovely great choices.
Stayed 1 night in Mar 2025

10/10 Excellent

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Margaret

Stayed 1 night in Mar 2025

6/10 Okay

Anwen

Liked: Cleanliness, property conditions & facilities

Ok stay

Lovely hotel . Has potential to be outstanding. Our executive room was a dark room with one windo looking i to the Palm Court restaurant. The painist/singer played all day until 11pm, so relaxing in silence is not an option in room 3 . Staff was a mixed bag, hotel reception staff lovely, spa reception staff snobby and aloof! Nelson’s bar waiter kept ignoring us on the second night and when we asked for the desert menu he threw them at us! Car park was jam packed on friday when we arrived die to a wedding. Cars were parked on the main road. Pool and changing rooms are dated . Chinese garden is lovely but needs maintenance. We stayed 2 nights on a DBB basis in an executive room and booked 2 spa treatments.
Stayed 1 night in Mar 2025

8/10 Good

Anwen

Liked: Cleanliness, property conditions & facilities, room comfort

Ok but could be so much better

The hotel is lovely and I would recommend to others but would offer some advice before going. I booked two nights over the weekend on a DBB basis and also booked two treatments at the Kasia Spa. I opted for the executive room. The car park was jam packed on the Friday evening when we arrived- there was a wedding on at The Grosvenor suite. Cars were parked on the main road due to the lack of space. We were allocated a room on the ground floor. Now, considering this was not the most basic room at the hotel, it was not executive. Only one windo in the room which was an internal window looking directly into the Palm Court restaurant. The tesident pianist played and sang from early afternoon all the way through to 11pm. We had to turn the tv volume up! The staff are a mixed bunch- some are extremely friendly and proffesional , whilst others are either not enjoying their nob or veloeve that they are above their role. Spa receptionists were awfully aloof, although Lucy who did my massage was really lovely. There is a shortage of efficient staff at The Nelson restaurant. We ate there both evenings - on the Saturday the me us were thrown on the table and the service was painfully slow. Swimming pool needs a bit of an update.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Had brilliant stay excellent food great staff 👍
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff experience was excellent, we had upgraded room was exceptional food in the Nelson bar was very good and relaxed service good too.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful hotel, lovely staff. Will be back soon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

We could not recommend this hotel & spa more. It was exceptional from start to finish. Decor of the hotel was beautiful. Spa was fabulous and treatments were amazing. Loved the afternoon tea. Rooms were very clean and spacious. The food at Palm Court was exceptional.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Wonderful stay hotel is beautiful and the food in the palm restaurant was amazing as was the surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Lovely hotel and staff. Fantastic food. Look forward to visiting again.
Stayed 1 night in Jan 2025

8/10 Good

Helen

This hotel is wonderful, beautiful inside & out, great spa, food in Nelson’s very disappointing which was a shame. Would still return
Stayed 1 night in Feb 2025

10/10 Excellent

Petra

Stayed 1 night in Feb 2025

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in a beautiful and quaint hamlet. The food here is excellent; the Nelson is a great pub that always has great atmosphere, warm and brilliant food. The Palm Court is also unique setting with great atmosphere. The gym has modern equipment, enough to get the job done. The rooms are always immaculate and comfy. The hallways can be a little noisy when people passing through but never stopped me having a good overall experience. Easily the best hotel and experience in the area by far.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here as a family of 5 & the room was perfect for us. It’s very difficult to find hotels that can cater to a family of 5. The facilities were great & lots of added extras in the room. The restaurants are lovely & had a good selection of drinks & meal options. They are also beautifully decorated with added class. We only used the swimming pool once, as was a little small considering the size of the hotel. However, there are also lots of spa options if you fancy a treat. Overall we would stay again.
Stayed 2 nights in Feb 2025