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Crabwall Manor Hotel & Spa

3.0 star property
Hotel in Chester with a full-service spa and a health club

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Photo gallery for Crabwall Manor Hotel & Spa

Indoor pool, sun loungers
Lounge
Bar (on property)
Exterior
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Place, University of Chester
    ‪4 min drive‬
  • Place, Countess of Chester Hospital
    ‪5 min drive‬
  • Place, Chester Zoo
    ‪6 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

Junior Suite

  • Sleeps 2

View all photos for Classic Double or Twin Room, 1 Bedroom

Classic Double or Twin Room, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(14 reviews)
  • 125 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Garden view

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • 146 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Garden view

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 156 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Master Suite

Master Suite | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Master Suite

  • 186 sq ft
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Family Double or Twin Room

Family Double or Twin Room | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Family Double or Twin Room

  • 140 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Garden view

View all photos for Classic Double or Twin Room, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2

View all photos for Superior Double or Twin Room, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Double or Twin Room, 1 Bedroom

  • Sleeps 2

Master Suite

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Suite With Double Bed And View-Non-Smoking

  • Sleeps 2

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About the neighborhood

Chester

Located within 2 miles (3 km) of University of Chester, Crabwall Manor Hotel & Spa is within 3 miles (5 km) of Chester Zoo. This 48-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Chester - 4 min drive - 1.9 miles
  • Countess of Chester Hospital - 5 min drive - 1.9 miles
  • Chester Zoo - 6 min drive - 2.9 miles
  • Chester City Walls - 6 min drive - 3.0 miles
  • Chester Cathedral - 7 min drive - 3.2 miles

Getting around

  • Bache Station - 4 min drive
  • Chester (CEG-Hawarden) - 37 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬8 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Crabwall Manor Hotel & Spa

Hotel in Chester with a full-service spa and a health club
Guests of Crabwall Manor Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, phones, and ironing boards are also available. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16 for adults and GBP 12 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa

Frequently asked questions

What's there to do near Crabwall Manor Hotel & Spa?

Guests enjoy the hotel's location in Chester based on their ratings, and it's close to Chester Zoo, Chester City Walls, and Chester Racecourse. You'll also find Cheshire Oaks Designer Outlet and Chester Town Hall within a short drive.

Will I be able to park at Crabwall Manor Hotel & Spa?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and bicycle parking are also available.

Is there a spa at Crabwall Manor Hotel & Spa?

Espa is the hotel's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and body wraps.

Does Crabwall Manor Hotel & Spa include a casino at the property?

No, Crabwall Manor Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Crabwall Manor Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Crabwall Manor Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Crabwall Manor Hotel & Spa?

Yes, this hotel has a spa tub.

Does Crabwall Manor Hotel & Spa have a restaurant that serves breakfast?

Yes, Crabwall Manor Hotel & Spa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Crabwall Manor Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crabwall Manor Hotel & Spa for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Crabwall Manor Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Crabwall Manor Hotel & Spa?

The closest major airport to Crabwall Manor Hotel & Spa is Chester (CEG-Hawarden), which is 10.3 mi away (37 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 25.2 mi away (48-minute drive).

Are there rooms with balconies that I can book at Crabwall Manor Hotel & Spa?

No, at Crabwall Manor Hotel & Spa, there aren't any guestrooms that list a balcony.

Crabwall Manor Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 998 reviews
Rating 8 - Good. 305 out of 998 reviews
Rating 6 - Okay. 153 out of 998 reviews
Rating 4 - Poor. 78 out of 998 reviews
Rating 2 - Terrible. 28 out of 998 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Craig

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faulty Towers at Crabwall Manor

Faulty Towers springs to mind. Poor service, very unclean, stains on bed linen, damp on walls, feisty smell. Tried to book into the empty restaurant, only to be told that there was a 2 x hour wait. I had to drive into Chester to get food. Breakfast is as like a game of hide and seek to find the cooked food option. When complained I was given a better room but once again the furniture looked like it was out of a second hand shop and had no padding and the chair in the room was filthy. An absolute disgrace, please avoid at all costs!
Stayed 1 night in Oct 2025

6/10 Okay

Gavin

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
First impressions room was very spacious. On closer inspection found mould on bathroom ceiling and tiling around shower dirty. Wifi in our room was hit and miss which was a bit of disappointment for the kids. Beds were comfy and we all slept well. Breakfast room was very dated and our table was wobbly, tables and chairs need renewing in my opinion. Overall though non of my niggles impacted our stay.
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel with spacious room. The spa and gym need updating. Unfortunately the service was generally poor. The staff are not very well trained and don’t offer to look into anything if they don’t know the answer. More specific training and general customer service training would help to improve the service.
Stayed 1 night in Oct 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel/health spa was well maintained and clean. The staff seemed stressed which reflected in the approach to guests. The unfortunately was right next to a fire door to the corridor to where our room was, it banged all night with other guests that where shouting and letting the fire door dang shut. So a good night's sleep didn't happen.
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice venue, gym a little tired but I understand new equipment is on its way. Service in the restaurant and bar was poor. Multiple people waiting 15+mins to pay for their meal or order drinks. I gave up waiting and went to the bar. I was kept up till midnight by a group socialising under my room. Then building work began at about 1am in the room below mine. Impossible to sleep through so went to reception ask for it to stop or to be moved to a different room. This was not an option so I went and asked the workmen to stop. I will not be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Alyson

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We had a superior room which was spacious with a huge bathroom (separate bath and shower). Because of its position, overlooking an enclosed garden, and at the end of a corridor, it was very quiet. There is no lift so cases had to be carried upstairs. Several areas of hallway carpet are stained and worn. The bed was very large and comfortable but the room lacked some amenities, e.g. a fridge, adequate lighting over mirrors in the bedroom, coffee and tea but no biscuits. Dinner was served in a strange, small and noisy (because of other guests in a group of six who became louder as the evening wore on) restaurant. Our table was perfect for 2 except that the chairs were easy chairs, not dining chairs, so the table was too high to eat at comfortably. Moving would have put us next to the noisy table! Service was not good and I spoke to duty manager in the morning to explain what the service lacked, i.e. prompt attention, a menu to share (not one each!), no wine list without asking, no smiles or friendliness from staff, lack of knowledge about menu choice, etc. The food itself was hot and fine, albeit expensive). Breakfast was served in a different dining room which was better equipped in terms of tables, chairs at appropriate heights, etc. The pool facilities are a little in need of maintenance too; sections missing in jacuzzi surround, for example. Some lockers don't work as the locks are broken. Mine, once locked, wouldn't open again post swim so a member of staff helped.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good equipment and availabilty
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a few days R & R
Stayed 4 nights in Sep 2025

6/10 Okay

Henry, Kettering

Traveled with partner
Disliked: Amenities
The bar had NO Scotch Whisky! Only Irish and American whiskey!
Stayed 1 night in Oct 2025

8/10 Good

Shehnala

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Moira, Rickmansworth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This grandiose, toy fort like, building, stated in the doomsday book, is greatly placed for RHS Bridgewater, Chester cathedral and Chester zoo alike!
Toy fort
Cathedral
RHS Bridgewater
Stayed 1 night in Sep 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, LOVELY POOL.
Stayed 2 nights in Sep 2025

6/10 Okay

Juliet

Business traveler
Liked: Cleanliness, staff & service
Bath had black mould on side. Next to no WiFi signal in my room and no mobile signal either. Not great when I wanted to do some work! Also no bottled water or coffee machine in room as stated when booking room. The ‘hot’ breakfast was cold. Staff very friendly and efficient
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Simon

Stayed 2 nights in May 2025

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & great facilities!

Great hotel for passing, very nice rooms & welcoming staff & great facilities!
Stayed 1 night in May 2025

6/10 Okay

Helen

Traveled with group, Traveled with family
Liked: Staff & service, room comfort

Disappointing

Not the best unfortunately. First room we had the bed had a big sink hole,.unsure how tnay could go unnoticed when the bed was being made. Staff were great in getting us a replacement room. This did mean we had to wait around a little whilst they made it into a twin room. I am the type of person that likes my twin bed to be moved away from the other bed, I.like.space. I.dont think under the bed had ever been cleaned. However all the ither areas of the room weree spotless. Bedding was lovey & fresh. We went out for the evening upon return I felt the room.was a little cold but was unable to.turn the heating on. Decided to watch tv for an hour before bed but the TV had no signal. I did give feedback to the staff in the morning and was told they knew about the TV issues. She unfortunately didn’t seem bothered by anything just the genric sorry about that. For the price I paid I dont think it was value for money. Positives - rooms spacious and.the spa was good.
Bed with sink hole.
Underbed
Stayed 1 night in Sep 2025

6/10 Okay

Iain

Business traveler
Disliked: Cleanliness, property conditions & facilities
Hotel is looking tired
Stayed 1 night in Aug 2025

4/10 Poor

Hugh

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs serious refurbishment. Hallway and breakfast room carpets stained and grubby. Mouldy sealant in shower cubicle. Paint on curtains. Loose door handles. Rubbish bin had coffee stains on outside. Holes in furniture fabric. Bed was comfortable and hotel relatively quiet
Stayed 1 night in Sep 2025

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