Clean and a good location. However, there were only 2 plug sockets in a large room, and the customer service wasn’t great.
Upon check in, staff didn’t tell us the check-out time, where breakfast was, or how to get onto the WiFi. The staff member barely said a word to us and came across rude.
There is limited phone signal in Chester, and the hotel WiFi didn’t work.
Apart from that, the hotel is great, just a shame about the customer service.