Quality Inn & Suites

2.5 star property
Hotel connected to a shopping center in Chattanooga with free breakfast

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Front of property
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Raccoon Mountain Caverns
    ‪5 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chattanooga

Located in Lookout Valley, Quality Inn & Suites is within a few miles (5 km) of sights such as Ruby Falls and Tennessee River. This 71-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. Located centrally in Chattanooga, it's connected to a shopping center and also close to Lookout Mountain Incline Railway and Raccoon Mountain Caverns.

What's nearby

  • Ruby Falls - 4 min drive - 2.5 miles
  • Raccoon Mountain Caverns - 5 min drive - 2.4 miles
  • Lookout Mountain Incline Railway - 6 min drive - 3.8 miles
  • Chattanooga Choo Choo - 7 min drive - 5.0 miles
  • Tennessee Aquarium - 8 min drive - 5.9 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Tap House & Empyreal Brewing Co. - ‬5 min drive
  • ‪Taco Bell - ‬8 min walk
  • ‪Taco Bell - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Quality Inn & Suites

Hotel connected to a shopping center in Chattanooga with free breakfast
Quality Inn & Suites features an indoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Frequently asked questions

Is free cancellation available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on May 29, 2025 start from $66.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quality Inn & Suites?

This hotel is situated in Lookout Valley, close to Ruby Falls, Lookout Mountain Incline Railway, and Rock City. You'll also find Tennessee River and Raccoon Mountain Caverns within a short drive.

Is parking available on site at Quality Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites have a casino on the premises?

No, Quality Inn & Suites doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 11 PM.

Is Quality Inn & Suites a good place to stay for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Quality Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free buffet breakfast each morning though there is no restaurant.

Does Quality Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites.

Does Quality Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Chattanooga Metropolitan Airport (CHA), which is 17.5 mi away (28 minutes by car).

Are there rooms with balconies at Quality Inn & Suites?

No, there aren't any guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 191 out of 969 reviews
Rating 8 - Good. 273 out of 969 reviews
Rating 6 - Okay. 215 out of 969 reviews
Rating 4 - Poor. 138 out of 969 reviews
Rating 2 - Terrible. 152 out of 969 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Suzanne

Stayed 1 night in Feb 2025

6/10 Okay

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel was pretty nice for the price. Yea there was a few cosmetic things like paint peeling here and there but no biggie, it was clean the room was clean. The beds were a little hard and stiff but works ok for a night. The main reason we picked the hotel was for the indoor pool but for an indoor pool it was still a little too cool for us. The pool room was a but chilly and the water wasnt really warm, the kids loved it but for us adults it wasnt warm enough lol. They did have a small breakfast buffet that was included, consisted of waffles, scrambled eggs and sausage, biscuits and gravy and a few fruit and yogurt items and cereal, along with juice and coffee. Over all it was a decent place and would stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Staff & service
Bedspread had spots on it. TV remote the back cover was broke. The low table - the drawer was broke and sitting crooked. Lamp on the table had missing pieces. Furniture was in poor condition.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Naomi

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and poorly unkept. Bathroom and walls had poop stains…

6/10 Okay

Alioska

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Avette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Omg

It had bugs and we was itching all night the sheets was dirty
Stayed 1 night in Jan 2025

4/10 Poor

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort

Reservation ixup

The reservation was screwed up. Hotel said reservation was for Saturday, checkout Sunday. Front desk was unable to assist, but did connect with Expedia who indicated they would resolve.
Stayed 1 night in Dec 2024

6/10 Okay

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was a little outdated inside and needed repairs. In our room above the window, the ceiling was coming loose and the wall in the bathroom needed to be repaired also. We got a suite and we liked it. It’s just an older hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephani

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Randy

Traveled with family
Need to clean the floors and do some general maintenance
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Sheryal

Stayed 1 night in Nov 2024

8/10 Good

Brenda

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Needs major updates

The Lobby and breakfast areas were great. They were very clean and we felt comfortable eating there. Past that was run down. On the way to the pool, there was what I assume was a hole in the wall covered by a box that was ducktaped to the wall. The pool house was actually quite chilly and the water was lukewarm, so not super enjoyable. The beds in our room were clean but VERY firm. A few pieces of furniture had seen better days and there were plenty of stains on the carpet. The bathroom portion of our room looked renovated, but past that, it wasn't too great. Overall, this hotel has seen better days. Serious renovations past the lobby would make a huge difference. The staff was wonderful, though.
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and staff were nice. My only issue was the pillow cases and towels smelled bad, soured.
Stayed 1 night in Nov 2024

10/10 Excellent

Odinaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

COCKROACHES

Very displeased with my stay. First the pull out couch and mattress looked like it was picked up off the street. Needless to say i didnt allow my son to sleep on it. Second, the conforter that he was given had a big orange stain on it. Third there where live cockroaches in the room with us. It was disgusting. I slep for a few hours and then checked out at 11pm. Will not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Cindy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and the bathroom was worse.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Traveled with family
Liked: Cleanliness
The room was clean. It's obvious it's an older hotel. The carpet next to the tile was shaggy. The walls had been patched, but in need of paint.
Stayed 2 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

susan

Stayed 1 night in Sep 2024

4/10 Poor

Judith

Business traveler
Disliked: Property conditions & facilities
I really did like the location. It is the perfect halfway point for the recovery work destination. I only slept and traveled on. Unfortunately the aged, worn carpet has not been replaced. the doorway carpet was torn away from the tack strip in the doorway on the floor. the bathroom had dirt and hair in the corners - not clean. the walls had dark splatters on them by the sink outlet. A simple vinegar-water or spray cleaning would have helped the walls. There was a slight mildew smell as I entered the Room. There was a hair was on top of the trial shampoo. glad I brought my own. Staff was polite.
Stayed 1 night in Oct 2024