Hilton Cardiff

4.5 star property
Luxury hotel with a sauna connected to a shopping center in Cardiff

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Photo gallery for Hilton Cardiff

Lunch and dinner served, local cuisine
Presidential Suite | Living area | Flat-screen TV
Indoor pool, open 7:00 AM to 9:00 PM, free cabanas, sun loungers
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪2 min walk‬
  • Cardiff University
    ‪11 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Double Room (Deluxe)

8.4 out of 10
Very good
(20 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cardiff

Hilton Cardiff places you in Cardiff City Centre, within a leisurely stroll of popular sights such as Cardiff Castle and Principality Stadium. This 197-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a gym. It's connected to a shopping center in central Cardiff and also close to Cardiff University and Cardiff Bay.

What's nearby

  • Cardiff Castle - 2 min walk - 0.1 miles
  • St. David's - 3 min walk - 0.2 miles
  • Cardiff International Arena - 11 min walk - 0.6 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 1 min drive - 0.5 miles

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Live Lounge - ‬2 min walk
  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

Hilton Cardiff

Luxury hotel with a sauna connected to a shopping center in Cardiff
Guests of Hilton Cardiff have access to an indoor pool, a gym, and a sauna. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.
Guests can expect WiFi, wired internet, and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include electric kettles, laptop-compatible safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35.00 per accommodation, per stay
  • Pet weight must not exceed 22 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Are free cancellation options available at Hilton Cardiff?

Hilton Cardiff offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Cardiff?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Hilton Cardiff on Sep 22, 2025 start from $135.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Cardiff?

This hotel is situated in Cardiff City Centre within a short 6-minute walk of Cardiff Castle and also 11 minutes on foot from Principality Stadium. You'll also find New Theatre and St. David's less than a mile away.

Is there parking available at Hilton Cardiff?

No, there isn't parking at this hotel.

Does Hilton Cardiff have a casino?

No, Hilton Cardiff doesn't have a casino.

Will I find an indoor pool at Hilton Cardiff?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hilton Cardiff?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Cardiff?

No, but this hotel does have a steam room.

Does Hilton Cardiff have a restaurant that serves breakfast?

Yes, Hilton Cardiff serves to-go breakfast for a surcharge each morning at Grey Restaurant.

Will Hilton Cardiff allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Cardiff for a fee of GBP 35.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Cardiff?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Cardiff?

The closest major airport to Hilton Cardiff is Cardiff International Airport (CWL), which is 11.9 mi away (35 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 21.5 mi away.

Are there rooms with balconies that I can book at Hilton Cardiff?

No, there aren't any guestrooms with balconies at Hilton Cardiff.

Does Hilton Cardiff have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Cardiff.

Hilton Cardiff Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a brilliant location. A quiet night sleep, which is a luxury in Cardiff. We will be returning soon!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was good, a little of the duvet had some brown stuff, but everything else was good
Stayed 1 night in May 2025

10/10 Excellent

Yaana

Stayed 5 nights in May 2025

10/10 Excellent

Amie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a warm welcome with lots of information. Lovely room and hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were brilliant
Stayed 1 night in May 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cardiff Hilton Hotel

Excellent service and we were offered a free upgrade to an Executive suite, which was amazing and gave us lots of space for our family of 4. Staff were extremely friendly and helpful during our stay. When we stay in Cardiff again we will book the same hotel.
Stayed 1 night in May 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Recent stay as we attended an event at the hotel. We had a great stay, lovely room, immaculately clean. Everything you Need. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay
Stayed 1 night in Apr 2025

4/10 Poor

Natasha

Stayed 1 night in May 2025

6/10 Okay

Dominic

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel No parking

Hotel room itself is excellent but they now no longer have parking facilities (last time I stayed there, there was underground parking for £5-10/day) and you are charged a whopping £30 a day to park at the nearest recommended carpark.
Stayed 1 night in May 2025

8/10 Good

deniz.goordyal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy reach to all the main areas for shopping and castle just over the road . There was nothing I didn't like . Stayed on first floor in a king room . It had a bath and a separate walk in shower . Room was spacious and had mini fridge which kept drinks cold ! I usually go for dulux room but tbh this had everything event dressing gown and slippers and non entry to executive lounge . I didn't require this as only used the hotel to sleep . Parking is discounted if parking in nearby NCP but I used just park app and saved money in a very local place less then 6 min walk . Also some off street parking only payable until 5pm then again from 8am on a Sunday so worth looking for this if your staying over a weekend . I would recommend this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Delite

Liked: Cleanliness, staff & service, room comfort

Very comfortable stay

The rooms were very comfortable, spacious, clean and great. The halls and other parts of the hotel could use an updating. Deborah at the front desk was so kind and helpful! Staff were all wonderful!
Stayed 2 nights in May 2025

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

4/10 Poor

Jill

Disliked: Property conditions & facilities

Attention to detail

Stayed on the 8th of May in room 339 only one lift was working which left lengthy delays.my partner couldn’t walk to another lift due to having a quadruple heart bypass. Half the sockets in the room were not working. No mirror near a plug socket to do my hair pretty poor
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rooms , pool, not so much

Hotel and room were really first class and clearly recently refurbished The only negatives were the pool area which is so run down and tired and there was only one working lift which meant long waits for breakfast and check out
Stayed 1 night in May 2025

6/10 Okay

Richard

Liked: Staff & service
Rooms ok, staff freindly, looking a bit dated these days and breakfast cold on both days we stayed...nowhere near as good as it used to be unfortunately
Stayed 2 nights in May 2025

6/10 Okay

Sion

Traveled with family
Stayed 2 nights in May 2025

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, right within walking distance of most things around. Staff were nice and friendly. The room are nice. Wish they were a bit bigger though
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre break

The hotel was immaculately clean. Great location in central Cardiff. Staff were very friendly and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, my review is somewhat biased as I spend a lot of time at the Hilton Cardiff (it's my home away from home) The staff are always friendly and nothing is too much trouble. I love the online chat feature in the app and the staff are always very prompt with responding, as someone who has anxiety and doesn't always feel comfortable using the telephone, I really appreciate this feature and the ease of use. The hotel itself is lovely as always. The rooms were very clean, spacious and very comfortable. The executive lounge is always a nice treat and is something I look forward to. Just that space and time to relax away from the hustle and bustle is very much needed. There was only 1 main lift working (with a smaller lift at the rear of the hotel), but if your feeling fit, the stairs are a great alternative. The Graze restaurant is lovely and offers a varied selection of food and drink. The breakfast options are always amazing. Restaurant staff are also lovely and welcoming. My only niggle if any, would be that the lounge needs some air conditioning or large fans, as it's been extremely warm in there over the last few weeks. It might just be the Hilton, but it's the staff that makes it an amazing hotel. Looking forward to our return home away from home vist.
Stayed 1 night in Apr 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff
Stayed 1 night in Apr 2025