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ibis Carcassonne Est La Cité

3.0 star property
Hotel in Carcassonne with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for ibis Carcassonne Est La Cité

Relax by the serene pool, surrounded by lounge chairs and a tranquil atmosphere.
Creator video
Breakfast, lunch, dinner served; French cuisine
Relax in our lounge area with a comfortable sofa, round table, and unique chessboard wall decoration.
Relax in a stylish room with a large bed, pendant lights, and a small table.

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rue Camille Flammarion, Carcassonne, Aude, 11000
  • Château Comtal
    ‪2 min drive‬
  • Historic Fortified City of Carcassonne
    ‪2 min drive‬
  • Narbonnaise Gate
    ‪2 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

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Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

1 bedroom, pillowtop beds, desk, soundproofing

Family Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, pillowtop beds, desk, soundproofing

Standard Twin Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, pillowtop beds, desk, soundproofing

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Carcassonne

Ibis Carcassonne Est La Cité is located within a mile (2 km) of Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone. This 3-star hotel has 60 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Le Musée de la Torture de Carcassone - 19 min walk - 1.0 mile
  • Château Comtal - 2 min drive - 1.1 miles
  • Historic Fortified City of Carcassonne - 2 min drive - 1.1 miles
  • Narbonnaise Gate - 2 min drive - 1.1 miles
  • Aude Gate - 3 min drive - 1.5 miles

Getting around

  • Carcassonne Station - 9 min drive
  • Montpellier (MPL-Montpellier - Mediterranean) - 88 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Le Trouvère - ‬6 min drive
  • ‪Les Terrasses de la Cité - ‬5 min drive
  • ‪Maison du Cassoulet - ‬6 min drive
  • ‪Le Marcou - ‬6 min drive

About this property

ibis Carcassonne Est La Cité

Hotel in Carcassonne with a seasonal outdoor pool and a 24-hour front desk
Guests of ibis Carcassonne Est La Cité enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and a terrace.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Phones and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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  • Parking included
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8.6 out of 10, Excellent, 1,007 reviews
$73 nightly
The price is $85
Aug 25 - Aug 26
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Vins et Cie

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (39 inches high)
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-6 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Carcassonne Est Cité
ibis Est Cité
ibis Est Cité Hotel
ibis Est Cité Hotel Carcassonne
ibis Carcassonne Est Cité Hotel
Ibis Carcassonne Est La Cite
ibis Carcassonne Est La Cité Hotel
ibis Carcassonne Est La Cité Carcassonne
ibis Carcassonne Est La Cité Hotel Carcassonne

Frequently asked questions

Are free cancellation options available at ibis Carcassonne Est La Cité?

Ibis Carcassonne Est La Cité provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see around ibis Carcassonne Est La Cité?

This hotel is located in Carcassonne within a short 19-minute walk of Basilica of Saint-Nazaire. You'll also find Le Musée de la Torture de Carcassone and Pont-Neuf de Carcassonne within a short drive.

Will I be able to park at ibis Carcassonne Est La Cité?

Yes, uncovered self parking is offered for free at the hotel. Though parking is available on request, accessible parking and free RV/bus/truck parking are also available.

Does ibis Carcassonne Est La Cité have a casino on the premises?

No, ibis Carcassonne Est La Cité doesn't have a casino.

Will I find an indoor pool at ibis Carcassonne Est La Cité?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from June until October.

Is ibis Carcassonne Est La Cité good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Does ibis Carcassonne Est La Cité have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis Carcassonne Est La Cité have a restaurant that serves breakfast?

Yes, ibis Carcassonne Est La Cité serves buffet breakfast for a surcharge each morning at Café Vins et Cie.

Will ibis Carcassonne Est La Cité allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at ibis Carcassonne Est La Cité for a fee of EUR 5 per pet, per day. The property also provides food and water bowls.

Does ibis Carcassonne Est La Cité have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from ibis Carcassonne Est La Cité?

The closest major airport to ibis Carcassonne Est La Cité is Carcassonne (CCF-Pays Cathare), which is 6.6 mi away (17 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 24.3 mi away.

Are there rooms with balconies that I can book at ibis Carcassonne Est La Cité?

No, at ibis Carcassonne Est La Cité, there aren't any guestrooms that list a balcony.

ibis Carcassonne Est La Cité Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 357 reviews
Rating 8 - Good. 163 out of 357 reviews
Rating 6 - Okay. 52 out of 357 reviews
Rating 4 - Poor. 9 out of 357 reviews
Rating 2 - Terrible. 5 out of 357 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

LUCIEN

Stayed 2 nights in Oct 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb position of room as travelling with dog's. Lovely reception staff and the room was large and very clean. Large and secure car parking area.
Stayed 3 nights in Jun 2023

6/10 Okay

Jayne

Disliked: Amenities, property conditions & facilities
Pool minute and closed, near the car park…not inviting. Hotel in an industrial complex. Cold eggs and sausages at breakfast. I usually LOVE Ibis hotels…this one was not great…
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to the highway. A perfect layover location if you are going to Spain.
Stayed 1 night in Aug 2021

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Typical Ibis a couple miles from center of town.
Stayed 1 night in Feb 2021

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on @ a budget price

Didnt get round to using the swimming pool but this budget hotel has a small but nice outdoor one! Room was great for a family of four - breakfast was excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable hotel.

Everything was good, as expected. Breakfast was a good buffet. Location was a little out of the centre.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to the old city and castle.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for an overnight stop

Stayed 1 night in Feb 2019

8/10 Good

ray

The bed was very comfortable. Location was excellent. Smallish room but very clean and the bathroom well stocked.
Stayed 1 night in Nov 2018

10/10 Excellent

Mrs.Werner, Los Angeles, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to rest and explore the Carcassonne castle while driving from Bordeaux to the Mediterranean side. Everything is clean, comfortable, great breakfast.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Too far out of town ,so so restaurant. Industrial/ commercial area ugly
Stayed 2 nights in Sep 2018

10/10 Excellent

John, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place - - very clean and convenient. Stayed one night in route to the Spanish coast (Cadequez and Lloret de Mar). Close to old medieval town, restaurants, and grocery store. Great breakfast and very friendly staff.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and good quality food

We found the food served in the restaurant to be of a very high standard despite the budget nature of this hotel. The food was as good, if not better than any other restaurants we visited whilst in Carcassonne
Stayed 4 nights in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucky find

We wanted to see Carcassonne but concerned about staying within the walls. The Ibis was a great choice 5 mins from the car park and short walk to the entrance. The hotel was easy to find with sat nav but might not be so without as it is just on business estate. Rooms were comfortable and clean with great shower. We enjoyed our evening meal and service was quick and attentive. Good value recommend.
Stayed 1 night in Jun 2018

8/10 Good

judith

Liked: Cleanliness, property conditions & facilities

The Good and the Bad.

Good location, not far from the castle. Clean,efficient. Reasonable rates. We had previously been in Ibis hotels, but in Northern Europe. This one seemed to be newer, and the room seemed more cramped. We were travelling with a single friend, and he said that he thought that the room was fine for a single person, but that ours was more difficult to move about in because there were two persons. True. The space between the TV and the bed was tight, and we could not both pass at the same time.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very good
Stayed 1 night in Mar 2018

8/10 Good

colin, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop over

All good for stop over city very quant could have stayed longer but things to do lol
Stayed 1 night in Feb 2018

6/10 Okay

Mrs Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

The hotel was just ok

Hotel is very much our of the way , just off a motorway .
Stayed 1 night in Feb 2018

8/10 Good

mark, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practical hotel with reasonable facilities.

This Hotel is just what a traveller needs. Good parking, friendly staff, comfortable room with TV, free WiFi, Shower, Bath and big comfy bed. The restaurant serves Good French food and great wine at a reasonable price! The breakfast is as expected with plenty of choice and endless coffee!! and my booking included breakfast which made it even better value. I would happily stay here again!
Stayed 5 nights in Nov 2017

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short visit

Easy access to old city
Stayed 1 night in Jul 2017

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