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Hotel Buenavista Bacalar Jungle Experience

3.5 star property

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Photo gallery for Hotel Buenavista Bacalar Jungle Experience

Outdoor pool
Garden
Living area
View from room
Shower, eco-friendly toiletries, towels, soap

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Othon P. Blanco, Reg. 1 Mza. 55 Lte. 29 Pblo. Buenavista, Bacalar, QROO, 77923
  • Place, Lake Bacalar
    ‪10 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪24 min drive‬
  • Place, Cenote Cocalitos
    ‪28 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Individually decorated, bed sheets

Deluxe King Room

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Individually decorated, bed sheets

Deluxe Double Room

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Bacalar

Hotel Buenavista Bacalar Jungle Experience places you 11.4 mi (18.4 km) from Chacchoben Ruins. Each of the 9 rooms at this 3.5-star hotel includes a balcony, a dining area, and a sitting area.

What's nearby

  • Lake Bacalar - 10 min walk - 0.5 miles
  • Laguna Bacalar Ecological Park - 24 min drive - 20.7 miles
  • Fort of San Felipe - 25 min drive - 21.2 miles
  • Cenote Azul - 28 min drive - 23.6 miles
  • Cenote Cocalitos - 28 min drive - 23.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 60 min drive

Restaurants

  • ‪Jugo De Piña - ‬9 min drive
  • ‪Laguna Azul - ‬18 min drive
  • ‪Elvira Natura Lagune Lounge - ‬11 min walk

About this property

Hotel Buenavista Bacalar Jungle Experience

Guests of Hotel Buenavista Bacalar Jungle Experience enjoy features like an outdoor pool, free WiFi in public areas, and free use of bicycles. This family-friendly hotel also has a garden.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to 11:00 AM
  • Couples/private dining
  • Private picnics

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Playground

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Individual decor
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 500

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000.0 per stay
  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Are free cancellation options available at Hotel Buenavista Bacalar Jungle Experience?

Hotel Buenavista Bacalar Jungle Experience offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Buenavista Bacalar Jungle Experience?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Buenavista Bacalar Jungle Experience on Jun 4, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Buenavista Bacalar Jungle Experience?

This hotel is located in Bacalar within a short 7-minute walk of Lake Bacalar.

Is parking available on site at Hotel Buenavista Bacalar Jungle Experience?

No, this hotel doesn't offer parking.

Does Hotel Buenavista Bacalar Jungle Experience feature a casino?

No, Hotel Buenavista Bacalar Jungle Experience doesn't have a casino.

Will I find an indoor pool at Hotel Buenavista Bacalar Jungle Experience?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Buenavista Bacalar Jungle Experience?

There are many amenities for couples at this hotel, including a chef service, champagne service, and in-room massages.

Does Hotel Buenavista Bacalar Jungle Experience have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Buenavista Bacalar Jungle Experience feature a restaurant that includes a breakfast menu?

Hotel Buenavista Bacalar Jungle Experience offers free breakfast (local cuisine) each morning though there is no restaurant.

Will Hotel Buenavista Bacalar Jungle Experience allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Buenavista Bacalar Jungle Experience.

Does Hotel Buenavista Bacalar Jungle Experience have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Buenavista Bacalar Jungle Experience?

The closest major airport to Hotel Buenavista Bacalar Jungle Experience is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is about 26.3 mi away.

Are there rooms with balconies that I can book at Hotel Buenavista Bacalar Jungle Experience?

Yes, every guestroom at Hotel Buenavista Bacalar Jungle Experience comes with a balcony and some offer garden and pool views.

Hotel Buenavista Bacalar Jungle Experience Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 15 out of 105 reviews
Rating 4 - Poor. 8 out of 105 reviews
Rating 2 - Terrible. 12 out of 105 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and perfect to enjoy the nature of lake Bacalar
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote and quiet. Food is great
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will like to emphasize on the attention and dedication of Letty's she was great and cooked a great breakfast for us her attention was impecable!!!
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful to be with nature, with excellent breakfast and nice scenery. To get to this place is a little bit off the grid, with unpaved roads to get there.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is gorgeous, the staff very attentive and I had a great time. Rooms are beautiful and are well built to the point you won't even miss aircon it's super breezy with nets for mosquitos and spacious. Internet was working better than many places I did stay in Bacalar, fast and working in the room.
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Jose

Liked: Staff & service
The pool was not clean overpriced for what it is. Staff was Great!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

michell

Liked: Cleanliness, staff & service, property conditions & facilities

like camping

this hotel is very nice if you want to do a Camping kind of trip, is a very relaxing getaway in the middle of nowhere, with a delicious breakfast, a camp fire at night and great yoga class in the morning. this was something I was looking for in my trip but not sure if it is for everyone.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Hilda

Disliked: Cleanliness, amenities, property conditions & facilities
This place is nothing like pictured unfortunately we booked 5 nights and we so much regretted it first it's 25 minutes from the center of bacalar the roads are terrible especially when it rains, the room are very basic, beds and a shower that's all , rooms are not clean, or cleaned properly and have a wet smell to them ,bed sheets and towels have stains, very uncomfortable beds , the swimming pool looks like a square hole with just water in it,lots of mosquitoes, we were never offered any amenities except for a Christmas eve dinner and it was very thoughtful but very awful , DONT RECOMMEND THIS PLACE
Stayed 5 nights in Dec 2025
Verified

8/10 Good

KARLA

Liked: Cleanliness, amenities
Hidden it was hard to find
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is into the woods which is charming, but the road to get there is scary. Go there with your 4x4.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Santino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some negative reviews I still took the chance on this property and was so glad I did. It was exactly what the Doctor ordered: Quiet, serene, eco-friendly and the swim in lagoon was awesome followed by a nice dinner and a relaxing night. The staff including the Manager were Great. Caveat: This property is in Buena Vista which is in the state of Bacalar; but is not in Bacalar. It is almost 20 miles away from actual Bacalar, Bacalar.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Herculano Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Naga Raju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCEPTIONAL
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Alma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not in Bacalar town, is 20 min away, in the middle of no where, there is no restaurants, or anything around, the food in the hotel restaurant is expensive and is very very bad, the property is nice but so many mosquitos you cant be out side! The taxy from Bacalar to this hotel cost 300 pesos every time! So is inconvenient place, plus no air conditioner, the mosquitos at night will eat you! The staff is the only good thing! And the lagoon is 7 min walking, but the Lagoon in Bacalar is prettier.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Horacio

Not what is advertised

The place location was misleading is not in Bacalar this is far from it. There was no water and the kitchen ran out of gas for breakfast. No help with the unbearable Moskito’s , really negative experience
Stayed 1 night in Jul 2024
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing base in the jungle

I’m really glad we made a trip down to Bacalar lagoon and Buenavista during our 2 week trip to Mexico. It was great to be somewhere less touristy and developed than Tulum up the coast. The hotel is pretty remote, we had to get the bus to Bacalar and then a taxi. A car would have been better. Buenavista itself is a sleepy, authentic village. Don’t expect loads of eating options, you’re very limited but there are a couple of very local places (in houses) where you can eat. The food at the hotel is pretty bland but fine. The lagoon is beautiful and there’s easy access to it from the hotel. Rooftop yoga in the morning overlooking the jungle was a really nice added benefit. The rooms are rustic, and the bathrooms basic, and the area has a lot of mosquitoes. Overall a great place to spend a couple of days doing nothing, relaxing, reading, swimming.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

lucia

Liked: Cleanliness, amenities
Posto molto carino in mezzo alla giungla. Tenuto con molta attenzione e rispetto dell’ambiente, ideale per rilassarsi. Tutti molto gentili e pronti ad aiutare. Lo consiglio!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

María de Guadalupe

Liked: Cleanliness, staff & service, amenities
Me encantó el concepto las empleadas muy amables y agradables
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Sí y si
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

alberto antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es fraude no existe el hotel en donde dicen lo reporte y no me cancelaron son una bola de rateros
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Alan

Disliked: Cleanliness, amenities
Muy malo.. no se parece nada a las fotos
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Un hotel que te hace sentir que estás en la selva, muy lindas instalaciones, solo el tema que tienen que considerar son los mosquitos, pero es de esperarse porque están en su habitad
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Sandra

Schöne Unterkunft mit leider nur begrenztem Frühstück.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Brenda

Disliked: Cleanliness, property conditions & facilities

Almohadas sucias

El hotel es pequeño y rustico. Las almohadas eran de mala calidad y olian muy mal (pareciera que no las lavaban hace mucho tiempo). Anuncian uso de bicicletas pero ninguna servia. Tampoco sabian nada del servicio ofrecido de masaje En la noche no se queda nadie del personal solo un vigilante
Stayed 3 nights in Feb 2025

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