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Novotel Brussels Airport

3.5 star property
Family-friendly hotel with free airport shuttle connected to the convention center in Machelen

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Photo gallery for Novotel Brussels Airport

Daily buffet breakfast (EUR 26 per person)
Fitness facility
Exterior
Miscellaneous
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • Place, Chateau Marga
    ‪2 min drive‬
  • Place, Skyhall
    ‪2 min drive‬
  • Place, La Grand Place
    ‪15 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪2 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(86 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

Crowne Plaza Brussels Airport by IHG

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  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 865 reviews
$114 nightly
The price is $134
Jan 23 - Jan 24, 2026
Total with taxes and fees
Crowne Plaza Brussels Airport by IHG

About the neighborhood

Machelen

Located in Diegem, Novotel Brussels Airport is within a 10-minute drive of popular attractions such as Brabantse Golf and Cliniques Universitaires Saint-Luc. This 209-room, 3.5-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a gym. It's connected to the convention center in central Machelen, 8.8 mi (14.2 km) from La Grand Place, and also 7.9 mi (12.7 km) from Tour & Taxis.

What's nearby

  • Chateau Marga - 2 min drive - 1.4 miles
  • Skyhall - 2 min drive - 1.1 miles
  • NATO Headquarters - 4 min drive - 2.3 miles
  • Atomium - 10 min drive - 8.0 miles
  • La Grand Place - 15 min drive - 8.6 miles

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Van der Valk Hotel Bar - ‬19 min walk
  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Kiwi Cafe - ‬6 min walk
  • ‪Craft - Bar, Dining, Garden - ‬6 min walk
  • ‪'t Hoekske - ‬12 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel with free airport shuttle connected to the convention center in Machelen
At Novotel Brussels Airport, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 12 per night, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include conference space, a business center, and a computer station.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Minibars, coffee makers, and hair dryers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Daily buffet breakfast for a fee
NH Brussels Airport
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 767 reviews
$101 nightly
The price is $114
Jan 2 - Jan 3, 2026
Total with taxes and fees
NH Brussels Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

Are free cancellation options available at Novotel Brussels Airport?

Novotel Brussels Airport provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Novotel Brussels Airport?

This hotel is situated in Diegem, close to La Grand Place, Atomium, and Brussels Christmas Market. You'll also find Brabantse Golf and Woluwe Shopping Centre within a short drive.

Will I be able to park at Novotel Brussels Airport?

Yes, parking is offered for EUR 12 per night. Accessible parking is also available for guests.

Does Novotel Brussels Airport feature a casino on the premises?

No, Novotel Brussels Airport doesn't have a casino.

Will I find an indoor pool at Novotel Brussels Airport?

No, there is no indoor pool at this hotel.

Is Novotel Brussels Airport a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a separate bath and shower.

Does Novotel Brussels Airport have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Brussels Airport feature a restaurant that includes a breakfast menu?

Yes, Novotel Brussels Airport serves buffet breakfast for a surcharge each morning at Foodsquare.

Does Novotel Brussels Airport allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Brussels Airport for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Novotel Brussels Airport?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Brussels Airport?

The closest major airport to Novotel Brussels Airport is Brussels Airport (BRU), which is within a mile. Another top airport is Antwerp (ANR-Antwerp Intl.), which is located 24.9 mi away (32-minute drive).

Are there rooms with balconies at Novotel Brussels Airport?

No, you won't find guestrooms with balconies at Novotel Brussels Airport.

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, airport shuttle was a plus. Restaurant was rather mediocre, but we were able to walk to other food options nearby. Staff was friendly.
Stayed 1 night in Dec 2025

6/10 Okay

Rimtautas, Luxembourg

Stayed 1 night in Nov 2025

4/10 Poor

Jo-anne, Tendring

Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 1 night in Sep 2025

10/10 Excellent

Eldrith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rituals brand for shampoo and shower gel is amazing. Breakfast: lots of options. Also healthy ones. Room: spacious, comfortable bed
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Business traveler
Disliked: Property conditions & facilities, room comfort
One of the most uncomfortable beds I have ever slept in and very noisy. Avoid.
Stayed 1 night in Sep 2025

6/10 Okay

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
didnt spend enough time to make a value judgment
Stayed 1 night in Aug 2025

8/10 Good

Mukuasa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Aug 2025

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service

Review

Ok Hotel, The only dinner option was a €33 buffet which was a bit expensive since I only needed a small snack.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Jeneene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to have the free shuttle pick up to/from the airport. Comfortable beds. Great restuarant onsite. Friendly staff. I'll definitely stay again for the convenience of being so close to the airport when arriving late at night.
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Stayed 1 night in Aug 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one night before an early flight

Just spent one night at Novotel before an early flight. Everything was ok but I was a bit disappointed that the menu at the restaurant was a reduced menu. I was looking forward to my usual salmon dish but was told that a reduced menu was in place until the end of the month. Breakfast, however, was as always quite nice. This hotel has a great location if you dont have too much luggage. The shuttle is very convenient, but it drops you off at the bottom of a very steep encline and, although I only had 1 suitcase, it has a bit hard to push it up the way to the main door. Apart from that, great place to stay close to airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Stayed 1 night in Aug 2025

8/10 Good

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Eldrith

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast: good, many options. Room: air-conditioning is a plus in summer, bed is comfortable. Rituals brand for shampoo, body wash. Staff: helpful
Stayed 1 night in Aug 2025

8/10 Good

Eldrith

Stayed 1 night in Aug 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, just a couple of miles away from the airport
Stayed 1 night in Aug 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JOSE ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Facility and Value

Shuttle bus from the airport was on time. Fast and friendly check in process. Room was very clean, right sized, and included amenities. Breakfast was varied and good food quality. Excellent facility and value.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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