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Thon Hotel Brussels Airport

3.0 out of 5.0

Recent guest reviews

Was in shock to see that the price paid did not include breakfast and internet. Overall an OK stay. Location was good with easy access to Diegem train station. Nearest supermarket is at the airport - unfortunately the train does not go there from Diegem. if you have the time you can walk the 3 km to the airport! The weather was unexpectedly warm - 30 deg C! and in autumn! But because of that everyone seemed at a very relaxed mood. Just waiting for the weekend!

I chose this hotel because it was very close to the clinic that I was visiting for a simple procedure on my back. I was met by the shift manager or team leader and she was very very rude. The other girl at the desk apologized for her but none the less the tone was set. When I got to the room which was about 10:00pm the TV remote didn't work. I called to get another one and she said ok but no one ever came. There was only one pillow on the bed and a wanted to raise my back so I went to the front desk to ask for another pillow and the girl again asked her "manager" and she said that the hotel don't have any extra pillows. That's hard to believe for a hotel that has multiple floors and rooms. The next morning the taxi cab driver arrived and I gave him the name of the clinic but forgot the address. I asked the receptionist could she look up the address and she told me I could buy a pre-paid card and use the computer in the lobby to get on the internet. The taxi cab driver jumped in and asked her in a very strong Flemish language and she finally looked it up on her computer. The regular staff and the waiters were all nice but the shift supervisor or the women at night were very very rude.

Berkenlaan 4 Machelen

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Located in Diegem, Thon Hotel Brussels Airport is 1.4 mi (2.2 km) from NATO Headquarters. This 100-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's near the airport and also close to Confederate Museum and Woluwe Shopping Centre.


Dining

This hotel is home to a restaurant and a bar/lounge. Buffet breakfast is offered for a fee weekdays from 6:30 AM to 10:30 AM.


Rooms

All 100 soundproofed rooms feature minibars, coffee makers, and phones. Guests can expect to find free WiFi and satellite TV. Bathrooms have hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Thon Hotel Brussels Airport enjoy access to free WiFi in public areas, 2 meeting rooms, and conference space. You can take advantage of extended parking for a fee, along with an airport shuttle (available 24 hours) for EUR 4 per person one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Classic Double Room

Queen 1 | Sleeps 2

Superior Room

Queen 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

37% of guests recommend this hotel

Total of 281 reviews