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Novotel Brussels Airport

3.5 star property
Family-friendly hotel with free airport shuttle connected to the convention center in Machelen

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Photo gallery for Novotel Brussels Airport

Exterior
Miscellaneous
Miscellaneous
Exterior
Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar

Explore the area

View in a map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • Place, NATO Headquarters
    ‪4 min drive‬
  • Place, Atomium
    ‪10 min drive‬
  • Place, La Grand Place
    ‪15 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪3 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(81 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(25 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Machelen

Located in Diegem, Novotel Brussels Airport is within a 10-minute drive of popular attractions such as Brabantse Golf and Cliniques Universitaires Saint-Luc. This 209-room, 3.5-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a gym. It's connected to the convention center in central Machelen, and a short drive from Woluwe Shopping Centre and Chateau Malou.

What's nearby

  • NATO Headquarters - 4 min drive - 2.3 miles
  • Cliniques Universitaires Saint-Luc - 6 min drive - 4.3 miles
  • Atomium - 10 min drive - 8.0 miles
  • European Union Parliament Building - 13 min drive - 7.6 miles
  • La Grand Place - 15 min drive - 8.6 miles

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Van der Valk Hotel Bar - ‬19 min walk
  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Craft - Bar, Dining, Garden - ‬6 min walk
  • ‪Kiwi Cafe - ‬6 min walk
  • ‪De Rotonde - ‬10 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel with free airport shuttle connected to the convention center in Machelen
At Novotel Brussels Airport, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 12 per night, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include conference space, a business center, and a computer station.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Minibars, coffee makers, and hair dryers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Bar (on property)

Holiday Inn Express Brussels Airport by IHG

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 404 reviews
$85 nightly
The price is $97
Nov 2 - Nov 3
Total with taxes and fees
Holiday Inn Express Brussels Airport by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

Are free cancellation options available at Novotel Brussels Airport?

Novotel Brussels Airport provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Novotel Brussels Airport?

This hotel is situated in Diegem, close to La Grand Place, Atomium, and European Union Parliament Building. You'll also find Brabantse Golf and Woluwe Shopping Centre within a short drive.

Is parking available on site at Novotel Brussels Airport?

Yes, parking is offered for EUR 12 per night. Accessible parking is also available for guests.

Does Novotel Brussels Airport feature a casino on the premises?

No, Novotel Brussels Airport doesn't have a casino.

Will I find an indoor pool at Novotel Brussels Airport?

No, there is no indoor pool at this hotel.

Is Novotel Brussels Airport good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a separate bath and shower.

Are there hot tubs at Novotel Brussels Airport?

No, this hotel doesn't have a spa tub.

Does Novotel Brussels Airport feature a restaurant that includes a breakfast menu?

Yes, Novotel Brussels Airport serves buffet breakfast for a surcharge each morning at Foodsquare.

Does Novotel Brussels Airport allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Brussels Airport for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Novotel Brussels Airport?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel Brussels Airport?

The closest major airport to Novotel Brussels Airport is Brussels Airport (BRU), which is within a mile. Another top airport is Antwerp (ANR-Antwerp Intl.), which is located 24.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at Novotel Brussels Airport?

No, you won't find guestrooms with balconies at Novotel Brussels Airport.

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1007 reviews
Rating 8 - Good. 308 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Place to stay don’t eat there

Your food is super overpriced. 14€ for 2 silver dollar sized croquettes. My burger and croquettes 37€ eu . Add 2 colas and close to 60$.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My final hotel night after a two week trip. The room was clean, spacious, has window that open to allow fresh air, and the best shower I’ve experienced this trip. The bed squeaked, but was still comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location.
Stayed 1 night in Jun 2025

10/10 Excellent

will

Liked: Staff & service, property conditions & facilities
VERY CLEAN BEHOND MY EXPETATION
Stayed 2 nights in Jun 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Had to call reception twice for noise complaints so much noise coming from rooms above and next door Chairs tables and jumping around until 11:30pm at night. Was very hard to get a young child to sleep with this happening especially when leaving at 4:30am
Stayed 1 night in Jun 2025

10/10 Excellent

Vlad, Coulmbia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

4/10 Poor

Caroline

Stayed 1 night in Jun 2025

8/10 Good

Itsuko, Vancouver

Stayed 2 nights in Jun 2025

8/10 Good

Itsuko, Vancouver

Stayed 1 night in Jun 2025

8/10 Good

Hanna

Business traveler
Liked: Property conditions & facilities
The priperty was decent. There was a seat in my room which had some stains but itherwise the room had all i needed for an overnight stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Curtis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice compared to what most advertise! It looks like the pictures on the web.
Stayed 1 night in Jun 2025

10/10 Excellent

Alvin

Stayed 2 nights in May 2025

10/10 Excellent

Nageshwari

Business traveler
Liked: Amenities, property conditions & facilities
Pretty close to airport and shuttle service is very nice. Not many options for dining. Around the property lot of construction going on
Stayed 1 night in May 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Preston

Liked: Staff & service, property conditions & facilities
Simple, close to airport
Stayed 1 night in May 2025

8/10 Good

Hongtao, Leander

Business traveler, Traveled with family
Liked: Staff & service
It's wonderful hotel if you'll transfer another flight in Brussels airport.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Very good airport hotel

My wife and I stayed one night in this comfortable hotel. Everything was clean and functioned well. We were pleasantly surprised to find a refrigerator and kettle in the room. We avoided the restaurant because of bad reviews and there are restaurants and a grocery store about a 15 minute walk away. The shuttle to the hotel was very good.
Stayed 1 night in May 2025

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort

Good stay at the airport

Good breakfast for a reasonable price. Airport shuttle included.
Stayed 3 nights in May 2025

6/10 Okay

Christopher

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Pollen

Traveled with family
Liked: Cleanliness, amenities
Good clean property with a convenient shuttle service to the Brussels airport ! Very comfortable and a good price for ordinary travel!
Stayed 1 night in May 2025

10/10 Excellent

Astrid, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the airport so you hear the airplanes, buses and vehicles. However, the property is conveniently located close to the airport and offers a shuttle service.
Stayed 1 night in Apr 2025

4/10 Poor

Nageshwari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and transportation are good. Property cleanliness and maintenance are very poor. No good restaurant. Nothing satisfactory
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
within walking distance from airport & train station
Stayed 1 night in Apr 2025