On Expedia, it said " Early check in" for $20. It does not have a place on this website to pay for early check-in. The night before to arrive, I received a email from Microtel hotel and now huge charges for early check-in for 10:00am is $50.00. $40.00 for 11.00am. I wanted to surprise my wife for a earlier day and a hot tub, so I paid $40 and not pleased. We arrived at 11am so the very rude, nasty woman and the counter told me " did you see your email and it will not be a available till 12 noon". I said " No, we have driving to be on time for 11am". I said " can't you make it cheaper of $40 ". She said " we will make it $30 ". So, I sked that can we sit at the pool area to wait? Stringy , unkempt woman said " No, but you can drive to the park and wait till 12 noon. We drove for 10 miles for nothing of a park and no restrooms. We arrived at 12noon and realized that the pool is locked. She has to unlock it then we found out of cigarettes butts around the pool and broken glass bottles pieces laying on the gate of the pool. We cleaned it up. It was obvious that the maids did not see or not care will they took a break 10 ft away from us and broken glass about 5ft away. The unkempt counter woman and the manager or owner walked together and did not even notice. The whole area was nasty with plant debris in the hot tub. We went to our room and noticed recessed ceiling lights are hanging loose. Evidently, was newly remodeled but left very old oxidized smoke detector was very obvious.