The Durley Dean Hotel

4.0 star property
Victorian hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Durley Dean Hotel

Exterior
Lobby
Banquet hall
Daily buffet breakfast (GBP 14.95 per person)
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Place, Bournemouth Pier
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪48 min drive‬

Room options

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

Compact Double Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room (with Air Conditioning)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

Superior Family Room (2adults + 3 children) with Air Conditioning

8.4 out of 10
Very good
(14 reviews)
  • 204 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Single Room

8.0 out of 10
Very good
(12 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Bournemouth

The Durley Dean Hotel places you in West Cliff, within a leisurely stroll of popular sights such as Bournemouth International Centre and Bournemouth Beach. This 115-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Bournemouth Beach - 6 min walk - 0.4 miles
  • Bournemouth International Centre - 11 min walk - 0.6 miles
  • Oceanarium - 11 min walk - 0.6 miles
  • Bournemouth Pavillion Theatre - 14 min walk - 0.8 miles
  • Bournemouth Pier - 14 min walk - 0.8 miles

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬8 min walk
  • ‪Old Harry Rocks Bar & Restaurant - ‬6 min walk
  • ‪Brasserie Blanc - ‬7 min walk
  • ‪Olive Bistro Cafe - ‬8 min walk

About this property

The Durley Dean Hotel

Victorian hotel with a full-service spa and a fitness center
At The Durley Dean Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is available for GBP 15.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night
  • Dogs only
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

Frequently asked questions

Is free cancellation available at The Durley Dean Hotel?

The Durley Dean Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to The Durley Dean Hotel?

This hotel is situated in West Cliff within a 10-minute walk of Bournemouth Beach, Alum Chine Beach, and Durley Chine Beach. You'll also find Oceanarium and Bournemouth Pavillion Theatre less than a mile away.

Is there parking available at The Durley Dean Hotel?

Yes, parking is offered for GBP 15.00 per night. Though parking is limited, accessible parking is also available.

Is there a spa at The Durley Dean Hotel?

Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does The Durley Dean Hotel have a casino at the property?

No, The Durley Dean Hotel doesn't have a casino.

Is there an indoor pool at The Durley Dean Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at The Durley Dean Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Durley Dean Hotel?

No, but guests can enjoy a sauna at this hotel.

Does The Durley Dean Hotel have a restaurant with a breakfast menu?

Yes, The Durley Dean Hotel serves buffet breakfast for a surcharge each morning at No. 28.

Does The Durley Dean Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Durley Dean Hotel for a fee of GBP 15.00 per pet, per night.

Does The Durley Dean Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Durley Dean Hotel?

The closest major airport to The Durley Dean Hotel is Bournemouth (BOH-Bournemouth Intl.), which is 6.8 mi away (11 minutes by car). Another top airport is Southampton (SOU), which is around 28.1 mi away.

Can I book a room with a balcony at The Durley Dean Hotel?

No, at The Durley Dean Hotel, there aren't any guestrooms that list a balcony.

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 2 nights and didnt fully experience what the hotel had to offer such as the spa, swimming pool, restaurant and bar area as i had my dog with me and understood that dogs wasnt allowed in the public areas ..... i would go back and stay again and hopefully get to enjoy the spa experience.
Stayed 2 nights in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were brilliant
Stayed 1 night in Sep 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair accommodation for a fair price.
Stayed 1 night in Jun 2025

8/10 Good

deborah

Traveled with partner
Liked: Amenities
Good olds fashioned hotel strange check you need a photo ID. But nice room comfy bed nice pool
Stayed 1 night in Sep 2025

2/10 Terrible

Dannielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware bed bugs

Stayed for 2 nights and came back with bed bug bites. Messaged the hotel to let them know and no one bothered acknowledging the message.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann, Nottingham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room. Only minus point no parking or stopping at the front entrance/reception and had to carry luggage up the front steps into the hotel
Stayed 1 night in Jul 2025

4/10 Poor

Darren

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When booking,nothing was dsid about the parking charge at hotel and nothing said that breakfast was at 8am,which unfortunately for someone who starts work at 7:30 this is not good. Staff were friendly and happy to assist
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel nice breakfast would be nice if they had fresh fruit banana apple orange would stay again
Stayed 2 nights in Sep 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good stay.

The Durley Dean had a great location, just a few minutes walk from the promenade and beach. Check-in was easy and the staff were always friendly and helpful. My son and I loved the swimming pool which was a good temperature and a clean and safe environment. Our family room was quite spacious and had everything we could reasonably expect for the price we paid (thank you Tesco Clubcard!). A nice touch that they seemed to keep all the family rooms in the same zone. We all had a peaceful night's sleep. Breakfast was fulsome and delicious: all options available. Great that checkout wasn't till 11 , meaning that we could use the pool again that morning. We paid £15 for 24 hours in the hotel's car park which seemed good value as well as convenient and allowed us to go for a walk on the seafront before departing from Bournemouth, which was looking as beautiful as ever. Would recommend and return.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont hesitate - Book!

Its really amazing - don't be hesitant book - its far better than any chain hotel. its amazing value for money, great facilities and wondefrul location. A really great hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Delia

Room no toilet holder crick neck getting hold of tp, sink plug stuck, toilet seat off kilter, floor boards unbelievable noisy & finally breakfast choice excellent
Stayed 4 nights in Sep 2025

10/10 Excellent

Mudassar

Stayed 1 night in Jun 2025

2/10 Terrible

Tamara Maria

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Nightmare

I am absolutely shocked and disgusted by our stay at the Durley Dean. After a long day of traveling with our 8-month-old baby, we arrived exhausted but hopeful for a smooth check-in. Instead, we were met by the most unfriendly receptionist I have ever encountered. Lea, at the front desk, did not manage a single smile or welcoming word. She could not explain why I had to make three separate payments (for the room, for my dog, and for the car), and she even confirmed the wrong number of nights. Not once did she say anything along the lines of “enjoy your stay.” I honestly felt a robot could have done a better job. Unfortunately, this was only the beginning. When we got to our room and moved the nightstand slightly (to secure the baby bed barrier we brought ourselves), we were horrified to find what looked like half a plate of leftover chips from a previous guest. On top of that, under and around the bed we discovered a rubber band and a large dog treat — both of which could have been a serious choking hazard for our crawling baby. I was shaken just thinking about what could have happened if my child had found them first. When I called reception to report this, the same unfriendly Lea answered. She didn’t apologize, didn’t express any concern, and simply said “it’s okay.” Her complete lack of care made me furious. I asked for a manager, and thankfully Chelsea came to our room. She apologized, acknowledged the issue, and offered either housekeeping or a room move.
Stayed 2 nights in Sep 2025

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jason, Watford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel enjoyed the stay great breakfast friendly staff
Stayed 3 nights in Aug 2025

6/10 Okay

Tanya

Traveled with family
Disliked: Cleanliness, property conditions & facilities

The ad promised luxury but it didn't deliver

Room: We stayed for two nights and had trouble with our room key all the time - so had to keep going up and down 2 floors to reception to get help with this - very time consuming and tiring. There were lots of other guests experiencing the same problem. Bed was way past its best and the furniture mismatched - which in a very small room made it feel cramped and cluttered. I really like the air con that was available and the TV was big, easily seen from the bed and worked well. The ensuite was very tired and mouldy, and the towel rail fell down when we tried to use it. The hotel was Victorian and I would've liked some info in the room about its history and heritage, and maybe some information about Bournemouth and what was happening in the area and things to do etc. Food: We had a meal in the hotel on night two and it was delicious. I didn't like the UHT milk cartons we had in our room as part of our drinks/kettle area. Our towels were tiny, I was expecting bath sheets. Spa Facilities: The keycard to the spa didn't work but another patron let us in. We tried to use the spa pool but it was busy and much smaller than the photos showed. The sauna was working but the steam room was out of order. Parking: it was useful to have a carpark available.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Hanufa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and spacious, Lovely hotel. Very close to local amenities. My kids enjoyed the swimming pool.
Stayed 4 nights in Aug 2025

8/10 Good

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great very big and spacious, wonderful staff including the cleaning crew who did our room. Breakfast was buffet full english with cereals pastries and fruit options. The only down side for our stay was the pool is smaller than the photos lead you to believe and the lift is always busy (but this isnt anything the gotel can do anything about) theres 4 floors and alot of guests. Neither of this things stopped us enjoying our nreak away ..we were on the top floor in a family room and thoroughly enjoyed our stay Theres a lovely walk to the beach and we could even see the sea from our window
Stayed 2 nights in Aug 2025

6/10 Okay

ketan

Traveled with family and small children
Liked: Amenities
For the price you pay, you expect a better standard of hotel. It looks very dated and in need of improvements. The bathroom was tiny, as was the swimming pool and car park. There was no fridge in the room. Breakfast was good but items kept running out and you needed to wait.
Stayed 2 nights in Aug 2025

8/10 Good

Ezzat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025