6/10 Aceptable
Sharon
17 dic. 2025
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Location was fantastic, right opposite the BIC as we had booked a show. We were able to park before check-in so it was very convenient. Checked-in on time, Receptionist was friendly. Found our room at the very back of the hotel, i havevto say it was clean but dated. It was cold on arrival but we thought it would improve. We went to watch the show at the BIC and returned quite late to a hotel room that was freezing. We did think about ringing Reception but it was late and couldn't be bothered to go to the desk as we were far away through numerous fire doors and staircases. The radiators in our room were nearly always cold. We slept in our clothes as we were so cold and the hot water wasn't that hot. The tv in the room wouldn't work either and as the people in the room above moved around it sounded like the ceiling was going to cave in.
Im not sure if the rest of the hotel rooms were anymore modernised but it felt like we were out in the overflow building which certainly wasn't a comfortable experience. Sorry for the poor review but was not enjoyable.
Sharon
Se hospedó 1 noche en diciembre de 2025