The Charles Hotel

Property class: 5 and above

Choose dates to view prices

Photo gallery for The Charles Hotel

The Charles Hotel with outdoor seating and a garden area.
Creator video
A staircase with a modern design, featuring a combination of brick and wood elements, and a metal railing.
A restaurant with a wooden table centerpiece, orchid plants, and a sign for Henrietta's Table.
A spacious lobby with a central staircase, bookshelves, a red sofa, and a coffee table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One Bennett Street, Cambridge, MA, 02138
  • Place, Harvard University
    ‪3 min walk‬
  • Place, American Repertory Theater
    ‪5 min walk‬
  • Place, Harvard Square
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(93 reviews)
  • 273 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(54 reviews)
  • 273 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(10 reviews)
  • 448 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite (Deans)

9.6 out of 10
Exceptional
(12 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room, 2 Double Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Suite, 1 King Bed (Chancellors)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Studio, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Cambridge

Located in West Cambridge, The Charles Hotel is adjacent to Harvard University with other popular attractions like Fenway Park within a within a few miles (5 km). This 5-star hotel has 303 guestrooms and offers a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Brattle Theatre - 2 min walk - 0.1 miles
  • Harvard University - 3 min walk - 0.2 miles
  • American Repertory Theater - 5 min walk - 0.3 miles
  • Harvard Square - 5 min walk - 0.3 miles
  • Massachusetts Hall - 5 min walk - 0.3 miles

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Lou's - ‬3 min walk
  • ‪Grendel's Den Restaurant & Bar - ‬2 min walk
  • ‪Tasty Burger - ‬3 min walk
  • ‪Henrietta's Table - ‬3 min walk

About this property

The Charles Hotel

Guests staying at The Charles Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 60 per day (USD 65.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 50-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Corbu Spa & Salon has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 60 per day; includes in/out privileges)
  • Covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Books
  • Concerts/live shows
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 60 per day (in/out privileges)
  • Covered valet parking fee: USD 65.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0015240490.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

Frequently asked questions

Is free cancellation available at The Charles Hotel?

The Charles Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Charles Hotel?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at The Charles Hotel on Dec 1, 2026 start from $381, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Charles Hotel?

This hotel is situated in West Cambridge within a short 4-minute walk of Harvard Square. You'll also find Fenway Park and TD Garden within a short drive.

Is there parking available at The Charles Hotel?

Yes, valet parking is offered for USD 65 per day with in/out privileges and self parking is available for USD 60 per day with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is a spa located at The Charles Hotel?

Corbu Spa & Salon is the hotel's spa and services include prenatal massages, deep-tissue massages, body wraps, and couples treatments.

Are there luxury amenities available at The Charles Hotel?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, an al fresco restaurant, and deep-tissue massages at this hotel.

Does The Charles Hotel feature a casino?

No, The Charles Hotel doesn't have a casino.

Is there an indoor pool at The Charles Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Charles Hotel?

This boutique hotel offers plenty of amenities for couples including an al fresco restaurant, 3 bars/lounges, and a full-service spa.

Does The Charles Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Charles Hotel feature a restaurant that includes a breakfast menu?

Yes, The Charles Hotel has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Charles Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Charles Hotel for a fee of USD 75 per pet, per stay. The property also provides an off-leash area.

Does The Charles Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Charles Hotel?

The closest major airport to The Charles Hotel is Boston, MA (BNH-Boston Harbor Seaplane Base), which is 8.5 mi away (20 minutes by car). Another top airport is Logan International Airport (BOS), which is located 8.5 mi away (19-minute drive).

Are there rooms with balconies at The Charles Hotel?

No, there aren't any guestrooms at The Charles Hotel that offer a balcony.

Does The Charles Hotel host weddings?

Take advantage of the wedding venue at The Charles Hotel if you plan to say "I do" during your trip.

The Charles Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 817 out of 1005 reviews
Rating 8 - Good. 115 out of 1005 reviews
Rating 6 - Okay. 37 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic hotel. Nice artwork and decor.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Cambridge... close to many commercial places. Will stay there again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very well maintained. Will definitely stay again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect, charming hotel with a great location. The bed linens were incredibly soft, and the food served at Henrietta’s Table was very good. We loved the free snack pantry in the lobby, especially the bottles of water. Will absolutely stay again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful. Classic hotel. Great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was comfortable, service was excellent. Real nice gym, only wish there was a pool. Convenient to everything, much less expensive parking, about a block away that lets you park overnight during the weekend.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

We lost electricity in our room for over an hour. The elevators stopped working. Staff seemed overwhelmed. I was communicating with folks stuck in the elevator. Not staff. The room was stuffy with insufficient ventilation.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The brunch was excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charles Hotel exceeded expectations on every front. The rooms and common areas were spotless, and the amenities felt genuinely upscale. Staff were accommodating and allowed us extra time to check out, which made the end of our stay stress-free. On-site parking was a huge plus, and the location couldn’t be better — just steps from Harvard Square, with great restaurants and shops within easy walking distance. Highly recommend for anyone visiting the area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience but check in was delayed for a while and ended up in a different room category but hotel is beautiful and centrally located.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great fitness area!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience-excellent location, exceptional staff and service!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby, restaurant, staff and amenities were great. Our room faced a building so not a great view and the shower curtain didn’t keep the water from going on the floor. The bed was super comfortable and the room nicely decorated. Overall I enjoyed our stay but would make sure to get a room with a better view next time.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent service and the staff was superb. The housekeeping staff could use some improvement. Small things make a difference such as the rugs in the elevators needed cleaning on a daily basisl We loved the restaurant. Five plus that. And the issues we encountered when check in were resolved resolved fairly by management. This is my favorite hotel. I will continue to to go there.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly front desk
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I remain impressed with the Charles Hotel. The rooms are very comfortable. The location perfect when doing things around Harvard Square. The restaurant and bars are great and the the staff very helpful. Well worth the price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Greatest hotel in Cambridge!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff, great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to stay for visiting Harvard
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Harvard!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great
Stayed 3 nights in Feb 2026