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Mama Shelter Bordeaux

3.0 star property

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Photo gallery for Mama Shelter Bordeaux

A dining area with a table set for two, chairs, and a view of a cathedral.
A bar area with a ceiling covered in text, a counter with stools, and a seating area with tables and chairs.
Restaurant
A hotel room with a large window, a bed, a sofa, a desk, and a chair.
A view from a balcony with large windows overlooking a cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
19 Rue Poquelin Molière, Bordeaux, 33000
  • Place, Rue Sainte-Catherine
    ‪2 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪6 min walk‬
  • Place, Place de la Bourse
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪19 min drive‬

Room options

View all photos for LARGE MAMA DOUBLE

LARGE MAMA DOUBLE | In-room safe, individually decorated, individually furnished, desk

LARGE MAMA DOUBLE

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for MEDIUM MAMA DOUBLE

A hotel room with a bed, a desk with a chair, a TV, a small stool, and a bathroom with a shower, sink, and mirror.

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for SMALL MAMA DOUBLE

SMALL MAMA DOUBLE | In-room safe, individually decorated, individually furnished, desk

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(24 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for XL MAMA DOUBLE

A hotel room with a bed, a sofa with patterned cushions, a mirror, and a window with curtains.

XL MAMA DOUBLE

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for MEDIUM MAMA TWIN

A hotel room with a mirrored wall, a sink, a bed with a pillow, and a checkered rug.

MEDIUM MAMA TWIN

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for XL MAMA TRIPLE

XL MAMA TRIPLE | In-room safe, individually decorated, individually furnished, desk

XL MAMA TRIPLE

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for XXL MAMA FAMILY

XXL MAMA FAMILY | In-room safe, individually decorated, individually furnished, desk

XXL MAMA FAMILY

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

A hotel room with a checkered floor, a desk, a chair, a bed, a TV, and a window with a view of trees.

LARGE MAMA DOUBLE ACCESSIBLE

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Bordeaux

Located in Bordeaux City Centre, Mama Shelter Bordeaux is within a 10-minute walk of popular sights such as Grand Theatre of Bordeaux and Musée des Beaux-Arts. This 97-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a rooftop terrace, and a free children's club.

What's nearby

  • Rue Sainte-Catherine - 2 min walk - 0.1 miles
  • Bordeaux Cathedral - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 6 min walk - 0.4 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place Saint Pierre - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 2 min walk
  • Bordeaux (ZFQ-Saint-Jean SNCF Train Station) - 7 min drive
  • Merignac Airport (BOD) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Land & Monkeys - ‬4 min walk
  • ‪Café Français - ‬4 min walk
  • ‪Magnus - ‬3 min walk
  • ‪Space Factory - ‬1 min walk

About this property

Mama Shelter Bordeaux

Guests of Mama Shelter Bordeaux enjoy a rooftop terrace, free WiFi in public areas, and a business center. Self parking is available for EUR 24 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a free kid's club, free newspapers, and a terrace.
Guests can expect to find free WiFi and 27-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include computers, safes, and phones. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 24 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Free children's club
  • Shopping

Family friendly

  • Baby bath
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • Computer
  • Pay movies

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 24 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-4 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Mama Shelter Bordeaux caters to LGBTQ+ guests.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Bordeaux Mama Shelter
Mama Bordeaux
Mama Shelter Bordeaux
Mama Shelter Bordeaux Hotel
Mama Shelter Hotel Bordeaux

Frequently asked questions

Is a free cancellation option available at Mama Shelter Bordeaux?

Mama Shelter Bordeaux provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Mama Shelter Bordeaux?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Bordeaux on Jul 26, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mama Shelter Bordeaux?

This hotel is situated in Bordeaux City Centre within a 10-minute walk of Rue Sainte-Catherine and Place de la Bourse. You'll also find Cité du Vin and Arkéa Arena within a short drive.

Is parking available on site at Mama Shelter Bordeaux?

Yes, secured parking is offered for EUR 24 per day with in/out privileges. Though parking is available on request, wheelchair-accessible parking is also available.

Does Mama Shelter Bordeaux feature a casino on the premises?

No, Mama Shelter Bordeaux doesn't have a casino.

Is there an indoor pool at Mama Shelter Bordeaux?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mama Shelter Bordeaux?

There are many amenities for couples at this hotel, including champagne service as well as 2 restaurants and a bar/lounge.

Are there hot tubs at Mama Shelter Bordeaux?

No, there isn't a spa tub at this hotel.

Does Mama Shelter Bordeaux feature a restaurant that includes a breakfast menu?

Yes, Mama Shelter Bordeaux has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Mama Shelter Bordeaux allow pets to stay free of charge?

Yes, cats and dogs stay free at Mama Shelter Bordeaux and the property also provides food and water bowls.

Are there connecting rooms at Mama Shelter Bordeaux?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Mama Shelter Bordeaux?

The closest major airport to Mama Shelter Bordeaux is Merignac Airport (BOD), which is 8.2 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Mama Shelter Bordeaux?

No, there aren't any guestrooms at Mama Shelter Bordeaux that offer a balcony.

Mama Shelter Bordeaux Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 563 reviews
Rating 8 - Good. 174 out of 563 reviews
Rating 6 - Okay. 46 out of 563 reviews
Rating 4 - Poor. 15 out of 563 reviews
Rating 2 - Terrible. 9 out of 563 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marguerite

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Mama what a great place!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

CLAUDIA

Liked: Cleanliness, amenities, property conditions & facilities
The food is delicious
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is fantastic great location and such friendly staff we are so happy to have found this hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kerrie ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience staying at MamaShelter Bordeaux. Staff were super helpful and friendly. I enjoyed the pizza in the restaurant and the rooftop bar was so fun. Huge room and bathroom which was very clean. Would wholeheartedly recommend.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, the rooms are very basic
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Brill stay with welcoming staff and fantastic bar and restaurant options!
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good food if you decide to eat there as well! Helpful front desk.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay - very special atmosphere, with the rooftop bar
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff and fun rooftop patio.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Suikam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in good location

Excellent hotel in a very centric location. Rooms are very spacious, clean and modern.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Holly

Liked: Staff & service
Great location, small rooms but not bad
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Everything you want in a room and more -book 1st floor LARGE WINDOWS open for the freshest air
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jesper

Lovely and funky hotel ..."Mama loves You"
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property. Clean room and facilities. Comfortable bed, air conditioning, nice bathroom. Friendly staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the style of the Mama shelter, great location, very good food and friendly staff in a fun decor that we already knew from our visits to Marseille and Paris: great concept!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable bed. Nice rooftop bar/restaurant with very friendly amd helpful people.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great young vibe and central position

great location and very nice vibe within the entire hotel, lobby and terrace
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jane

Liked: Amenities
Rooftop restaurant very nice
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our time at Mama Shelter - from the moment we walked in the staff were super friendly and helpful and the roof top bar was great. Rooms were bright and clean with plenty of space. Would recommend adding on breakfast downstairs as a highlight too.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend trip

Weekend trip with a friend to enjoy Bordeaux.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Really enjoyed pur stay here. The reception staff were particularly good and very helpful. Very clean room. Rooftop bar also had a great vibe.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe in the Hotel, decor is unique and fun. Rooftop bar is fun and downstairs bar was good too. Staff was helpful. Good location.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place. Right in the middle of the best walkable area of the city. Desk open 24 hours for check-in is a plus. Good friendly rooftop bar.

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