Hotel Stars Bordeaux Gare2.0 out of 5.0
Recent guest reviews
Probably the most basic of hotels in the area. It was cheap, £33 per night for a double. We stayed 3 nights in a room on third floor directly above the reception at the front so we had pretty decent WiFi in the room. We didn't expect nor need much from the room, it was a base to sleep. The bed itself was very comfortable but pillows not. Room size didn't bother us, it's very small, no space to turn around really. TV had no English speaking channels unfortunately. Shower was good but changed temperature after a few minutes. The biggest reason why I rate this hotel so high is the positive attitude of the staff towards me and my same sex partner. We were treated with great respect. We work in different locations and arrived separately, the staff accommodated this very well. Bordeaux is a beautiful city full of exciting sights. Please visit but choose your accommodation carefully. Stars hotel is not for everyone but it was perfect for me and my partner for a short stay.
We knew this two star hotel would be a bit 'ropey' but for £54 a night still expected a little more class. It was the only place with a vacancy in our budget so had to go. The staff were perfectly friendly, though don't expect to check in if the phone rings, you will just have to stand and wait for ten minutes. Wifi only works in reception, not rooms as advertised. The boat/naval theme is kinda nice but not executed very well! The shower must be held in one hand, wallpaper was peeling off and hung off over our heads where we lay our and I woke up with six bites from 'Something' in the bed which made me feel gross. The location is good, but the price of the room is way too high for what kind of 'two star' facilities you get, sorry!
Arrived on a blistering hot day, walked into tiny lobby to zero air conditioning. Guy at front desk was pleasant enough. Organized payment and room key and we ( two parents and three children) headed to the elevator. The doors open to a ripped up floor and major graffiti on the ceiling. We all look at one another and start to grimace. The elevator lands on our floor where it is pitch black dark, we feel around for light switch locate it and notice all the doors in the hall are black, carpet stained and it don't smell so good. Very prison like. Halfway down the hallway the lights go off again and we feel our to the room. Upon opening the door a overwhelming back of your throat burning smell of cheap chemical air freshener hits you. The room is no better, tiny, stained carpet, bedspread and walls. None of which look like they have seen a detergent of any kind since the place was built sometime back in the early eighties. On closer inspection we see mold spores on wall, plaster peeling off everywhere, scratched up surfaces some with gauges out of them. Curtains hanging off the rai, dust build up in corners, horrid astic little bathroom with dirty towel in shower stall and the god awful smell that is trying desperately to mask whatever might be buried in the carpet and bedspread. Just so yuck. Now ok if your paying $40 a night then ok, you get what you get but we actually paid 132.00 euros. We picked it due to it's proximity to the station but we high tailed it out of there pretty quickly. Upon leaving we explained how awful the room was and asked for refund. The guy at front desk could not get hold of the manager but promised to sort it out. As of today one week later we still have no refund!! The crazy thing is we walked down one block even closer to the station and found a lovely family room at the Abis for the same price . But it was a world of difference. Do not stay at Hotel stars, wander around, ask to see room first. Yucky horrid place, no updates for years and years, owners do not care. Every penny the hotel takes goes in pockets rather than into customer comfort.
I stayed here along with 3 other friends and I have to say it serves the purpose. We visited here while we were attending the Euros 2016 quarter final match in Bordeaux.We paid €34 a night for a twin room (with good wifi for the price but wifi Is only available in the lobby) which is a steal for any sort of room. Ok the hotel wasn't up to best spec, they are small and so is the bathroom but having paid €17 each we didn't have anything to complain about. Ignore the other complaints about the staff they were they friendly and spoke good English. The hotel is right outside a tram station which is ideal to hop on and off towards Bordeaux! If your looking for somewhere to rest your head and looking for acomadion on a budget then this is your place!
In September 2015 we took two weeks traveling around France and planned to stay in Bordeaux for two nights during our trip. We arrived in the Stars hotel and already noticed a quite worn out interior and rather unfriendly staff. The check in went real quickly, so we passed the "lobby" (a few outdated chairs and a really disgusting sofa where people crowded as it was the only place with free Wifi in the whole hotel) to take the elevator up to our room. All the hallways were dirty with smelly carpets and holes in the walls etc. When we entered the room we actually wanted to leave again immediately. The whole "theme" of the hotel was supposed to be navy and marine. So the walls were painted dark blue which gave the small room an even more claustrophobic look and all the furniture was dusty and kind of smudgy. The curtains were partly ripped off of their brackets. The window only opened unevenly to a very noisy street (trams passing by every other minute). We didn`t really want to touch anything. Worst of all was the bathroom that was literally like a plastic cabin in a submarine. The shower didn`t have an enclosure so when showering the whole bathroom got drowned. The shower curtain you really didn`t want to touch it was so dirty. The shower valve was broken off so we couldn`t shower properly. All in all we tried to spend as less time in the hotel as possible. We used our sleeping bags and we always kept our flip flops on when walking around in the room- an overall experience I don`t ever want to repeat!
This hotel is pretty bad. The staff were nice but that didn't make up for the state of the place. The rooms are tiny and the bathrooms are even smaller. One of the twin beds in our room broke in the middle of the night. Turns out part of the stricter of the bed was missing. We were here during Euro 2016 so we hadn't a big choice of hotels in Bordeaux but I would not recommend this hotel unless you are on a very tight budget.
Before i begin this review i must acknowledge that we were foolish and didn't heed the all too frequent negative reviews of this place and that previous comments certainly are not exaggerated. We chose this hotel as we had tickets in Bordeaux for what after the Euro 2016 draw turned out to be the clash between Republic of Ireland and Belgium and were of the viewpoint of 'how bad could it be' and the classic 'its only a base and somewhere to get our heads down at night'. Trying to save some money also played a part - a lesson learnt as when we realised quite how bad it was we then spent 3 hours trawling the by now extremely expensive and over subscribed alternatives to no avail. We stayed as a group of 3, 1 twin room and 1 double. The only positive i can level is that is close to station, approximately 5-10 minutes walk. Unfortunately the negatives really did pile up. Upon arrival we were greeted in reception by the unmistakable smell of stale urine in the air (a theme that was to be continued) Stained carpets were the norm rather than the exception. Dingy corridors with lights that switch off after a short while leaving you grasping in the dark for the light switch to guide you warily on your way to the worse that was yet to come. We were initially allocated 2 rooms on the first floor. Ominously room 101 and i can safely say Paul Merton would have being pressing the button and pushing this hotel off the end of the conveyor!... and room 103. Unless a drastic refresh/rebuild occurs i urge anyone unfortunate enough to stay here that gets allocated these rooms to immediately request alternatives. Particular lowlights included wall paper torn and hanging from the walls or missing completely in the manner of a derelict building, huge stains of dubious nature down the walls and a bathroom floor where approximately only 10 per cent of the covering was still adhered, leaving the rest bubbling. Again the waft of stale urine was prevalent. Room 103 had a 'minimalist' two tone painted concrete wall, seemingly painted in the same light as the corridors - the dark. The bars over the windows (which i acknowledge aren't particularly uncommon) rounded these two 'cells' off. Needless to say we requested and were given alternative rooms on the second floor. These were better by comparison but still not of any kind of comfortable standard. The camp beds, 3 inches of foam mattress and origami required to get the pillow into any kind of supporting position made sleep difficult at best. This difficult sleep was then made impossible by the cacophony of noise from inside (slamming doors, voices from corridors and adjacent rooms and the water torture of a constantly dripping toilet systern). From outside the building more noise permeated the room inclusive of the frequent tram movements. The windows and walls may as well have been made from cling film for all the acoustic properties they offered! Holding the shower head whilst you shower was another of the ever mounting issues, which had there only been one or two we wouldn't have been so frustrated. In summary this is without doubt the worst hotel and rooms I have been unfortunate enough to have had to stay in. There is attempting to travel on a budget and then there is this dive. We paid the price for not heeding the numerous warnings on TripAdvisor and i would strongly advise anyone else to not make the same error, spend a bit more cash and stay somewhere else, or in a tent it was that bad!
Due to the French strike, my whole trip has been cancelled, so I have lost several train tickets and hotel reservations. This was one of them. I was expecting some kindness, as I told them with enough time my situation. They just answered me a brief message saying that according the conditions they couldn't accept my claim. The sales conditions shouldn't be so strict in exceptional cases of force majeure. If I find a wallet in the street I can steal the money and not return it, but the honest thing to do is to give it back. Hotels acting like this are just taking advantage of a bad situation. I don't think it's a honest way to have a business. I will resume my trip when I can, but for sure I won't come back here. I will look for a better place with honest people.
Visited this hotel in the beginning of May for two nights. We been looking for the cheap hotel which would be not far away from city centre. Location is quite good, 20 min walk to the main city centre, and tram is just outside the hotel, which takes just a couple minutes to get to the centre. Quiet location which is an advantage, plus the bus station is just 2 minutes walk. So if you come with the bus from airport the hotel is just round the corner. Hotel is very simple, nothing impressive, but please remember what you pay for it, don't expect 5 stars as you will be disappointed. Comfy beds, towels changed daily. Staff was absolutely lovely. Always helped with the questions how to get to specific location or recommendations! Super friendly. The hotel itself is quiet old and needs a bit of refurbishment but cleanliness is absolutely amazing! Not even a dust. Would recommend this hotel for the low budget travellers, who are not too picky.
It really is as terrible as everyone says. Depressing and with poor facilities. Lucky for them we were desperate with other hotels booked out for the Bordeaux Marathon. But seriously, the Ibis budget seems to be just 4eu more expensive for the room and looks MUCH nicer. Also one of our group left his iphone charger in his room and I left a transport card loaded up with a lot of money - the staff insisted neither thin had been found. our first room had a broken toilet so we had to move from the 3rd floor to the 2nd floor where our other friends were staying - the rooms on this floor seemed less unpleasant than those on the 3rd. Terrible service, facilities and beds.
St. Michael Basilica is a short stroll from Hotel Stars Bordeaux Gare, and other popular attractions like Aquitaine Museum are within a mile (2 km). This 62-room hotel welcomes guests with conveniences like a bar/lounge, concierge services, and express check-in. Located in central Bordeaux, the hotel is also near Place de la Victoire and Grosse Cloche.
Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. Quench your thirst with a drink at the bar/lounge.
The 62 rooms have phones and desks. Guests can expect to find TVs with satellite channels. Free toiletries are also included.
Guests of Hotel Stars Bordeaux Gare enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is offered for EUR 10 per day. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. This hotel also has free newspapers.
Reviews from Trip Advisor
20% of guests recommend this hotelTotal of 280 reviews