Hotel Stars Bordeaux Gare0.0 out of 5.0
Recent guest reviews
After reading all the bad reviews was very sceptic. So the place looks tired, but our room and bathroom were clean, the beds were comfortable enough and everything worked. The staff was really friendly and helpful. For the price we paid I found it pretty much ok for a one night stay.
It is conveniently situated. Wifi in the reception. Staff helpful. Breakfast was good but expensive at 8 euros. It is a shame it is in the state it is as I wont go back un til they upgrade it and put in A/c.
Staying at this hotel was like horror movies.Very small room space, broken bathroom, broken bed, a heavy smell in corridors, no air conditioning (do not recommend this hotel ever, less in summer), no wireless,no nothing...the only good thing was the location ,near the center.
Absolute appalling. No mattress protectors. Beds are not substantial. Lights without covers. Room smelt of toilet cleaner. Wall paper peeling of the wall. Cracked mirror. Toilet seat loose. Seedy part of town. Inspected 2 rooms and cancelled. Just couldn't stay there.
Probably the most basic of hotels in the area. It was cheap, £33 per night for a double. We stayed 3 nights in a room on third floor directly above the reception at the front so we had pretty decent WiFi in the room. We didn't expect nor need much from the room, it was a base to sleep. The bed itself was very comfortable but pillows not. Room size didn't bother us, it's very small, no space to turn around really. TV had no English speaking channels unfortunately. Shower was good but changed temperature after a few minutes. The biggest reason why I rate this hotel so high is the positive attitude of the staff towards me and my same sex partner. We were treated with great respect. We work in different locations and arrived separately, the staff accommodated this very well. Bordeaux is a beautiful city full of exciting sights. Please visit but choose your accommodation carefully. Stars hotel is not for everyone but it was perfect for me and my partner for a short stay.
We knew this two star hotel would be a bit 'ropey' but for £54 a night still expected a little more class. It was the only place with a vacancy in our budget so had to go. The staff were perfectly friendly, though don't expect to check in if the phone rings, you will just have to stand and wait for ten minutes. Wifi only works in reception, not rooms as advertised. The boat/naval theme is kinda nice but not executed very well! The shower must be held in one hand, wallpaper was peeling off and hung off over our heads where we lay our and I woke up with six bites from 'Something' in the bed which made me feel gross. The location is good, but the price of the room is way too high for what kind of 'two star' facilities you get, sorry!
Arrived on a blistering hot day, walked into tiny lobby to zero air conditioning. Guy at front desk was pleasant enough. Organized payment and room key and we ( two parents and three children) headed to the elevator. The doors open to a ripped up floor and major graffiti on the ceiling. We all look at one another and start to grimace. The elevator lands on our floor where it is pitch black dark, we feel around for light switch locate it and notice all the doors in the hall are black, carpet stained and it don't smell so good. Very prison like. Halfway down the hallway the lights go off again and we feel our to the room. Upon opening the door a overwhelming back of your throat burning smell of cheap chemical air freshener hits you. The room is no better, tiny, stained carpet, bedspread and walls. None of which look like they have seen a detergent of any kind since the place was built sometime back in the early eighties. On closer inspection we see mold spores on wall, plaster peeling off everywhere, scratched up surfaces some with gauges out of them. Curtains hanging off the rai, dust build up in corners, horrid astic little bathroom with dirty towel in shower stall and the god awful smell that is trying desperately to mask whatever might be buried in the carpet and bedspread. Just so yuck. Now ok if your paying $40 a night then ok, you get what you get but we actually paid 132.00 euros. We picked it due to it's proximity to the station but we high tailed it out of there pretty quickly. Upon leaving we explained how awful the room was and asked for refund. The guy at front desk could not get hold of the manager but promised to sort it out. As of today one week later we still have no refund!! The crazy thing is we walked down one block even closer to the station and found a lovely family room at the Abis for the same price . But it was a world of difference. Do not stay at Hotel stars, wander around, ask to see room first. Yucky horrid place, no updates for years and years, owners do not care. Every penny the hotel takes goes in pockets rather than into customer comfort.
I stayed here along with 3 other friends and I have to say it serves the purpose. We visited here while we were attending the Euros 2016 quarter final match in Bordeaux.We paid €34 a night for a twin room (with good wifi for the price but wifi Is only available in the lobby) which is a steal for any sort of room. Ok the hotel wasn't up to best spec, they are small and so is the bathroom but having paid €17 each we didn't have anything to complain about. Ignore the other complaints about the staff they were they friendly and spoke good English. The hotel is right outside a tram station which is ideal to hop on and off towards Bordeaux! If your looking for somewhere to rest your head and looking for acomadion on a budget then this is your place!
In September 2015 we took two weeks traveling around France and planned to stay in Bordeaux for two nights during our trip. We arrived in the Stars hotel and already noticed a quite worn out interior and rather unfriendly staff. The check in went real quickly, so we passed the "lobby" (a few outdated chairs and a really disgusting sofa where people crowded as it was the only place with free Wifi in the whole hotel) to take the elevator up to our room. All the hallways were dirty with smelly carpets and holes in the walls etc. When we entered the room we actually wanted to leave again immediately. The whole "theme" of the hotel was supposed to be navy and marine. So the walls were painted dark blue which gave the small room an even more claustrophobic look and all the furniture was dusty and kind of smudgy. The curtains were partly ripped off of their brackets. The window only opened unevenly to a very noisy street (trams passing by every other minute). We didn`t really want to touch anything. Worst of all was the bathroom that was literally like a plastic cabin in a submarine. The shower didn`t have an enclosure so when showering the whole bathroom got drowned. The shower curtain you really didn`t want to touch it was so dirty. The shower valve was broken off so we couldn`t shower properly. All in all we tried to spend as less time in the hotel as possible. We used our sleeping bags and we always kept our flip flops on when walking around in the room- an overall experience I don`t ever want to repeat!
This hotel is pretty bad. The staff were nice but that didn't make up for the state of the place. The rooms are tiny and the bathrooms are even smaller. One of the twin beds in our room broke in the middle of the night. Turns out part of the stricter of the bed was missing. We were here during Euro 2016 so we hadn't a big choice of hotels in Bordeaux but I would not recommend this hotel unless you are on a very tight budget.
- Walking distance to St. Michael Basilica
- Free WiFi in public areas
- Concierge services
Located in Bordeaux Sud within a short walk of St. Michael Basilica, Hotel Stars Bordeaux Gare is within a mile (2 km) of other popular sights such as Aquitaine Museum. This 62-room hotel welcomes guests with conveniences like a bar/lounge, concierge services, and express check-in. Located in central Bordeaux, the hotel is also near Place de la Victoire and Grosse Cloche.
Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. Quench your thirst with a drink at the bar/lounge.
The 62 rooms have phones and desks. Guests can expect to find TVs with satellite channels. Free toiletries are also included.
Guests of Hotel Stars Bordeaux Gare enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is offered for EUR 10 per day. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. This hotel also has free newspapers.
Reviews from Trip Advisor
20% of guests recommend this hotelTotal of 316 reviews