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Hotel Mercure Bordeaux Centre Gare Saint Jean

4.0 out of 5.0

Recent guest reviews

Plus: the location is good along the tramway and 500 meters from the railway station, the hotel is clean and the decoration is elegant Minus: stairs at the entrance and the elevator is out of service, no AC in the lobby, and the worst is that the restaurant of the hotel is closed on weekend days!

We spent one night at the Gare St Jean Mercure. We had rented a car at a location near the train station that we needed to drop off one afternoon and then needed to head to the airport the next day. The area immediately around the hotel does seem run down but the tram stop is about a block away and gives easy access to the city center. (We found the tram to be inexpensive and very easy to use). It was also easy to access the highway to the airport (taxi for 4 of us was 55 Euro). The hotel itself gives reasonable value for a mid-level hotel. The rooms were well appointed and had a comfortable bed. There were plenty of plugs for charging devices which was not true of the other hotels where we stayed on our trip. Our room had a stall shower and not the treacherous bathtubs we'd encountered elsewhere (though the friends we traveled with had a bathtub so this isn't universal). The breakfast in the morning had an excellent selection. We didn't visit the bar or restaurant so can't comment on that. Staff were helpful and polite though we didn't have any particular requests. The door to the room stuck a bit and made a dreadful noise when opening it, but this was minor. Overall, we were happy with our stay.

We chose this Mercure as it was near where we had to return the rental car to Hertz. It is also close to the railway station (which is beautiful!). We had a comfortable, well lit room. Good shower but the bed was very hard! Nice bed linen. You always know what you get in a Mercure. Tea-making/coffee machine etc. Could do with more small milks as they were rather parsimonious with them. Big drawback is its not a very salubrious area and the hotel restaurant was closed on a FRIDAY evening and all weekend. That is seriously remiss. We had a good breakfast but didn't venture out for a meal on the Friday evening. If you do, I would suggest getting a taxi. Very helpful staff. The loo door squeaked and was very close to not working at all. Separate loo and bathroom. Bad luck if you are disabled as the small lift was not working! There were a few steps up to reception. Car park underneath which is difficult as narrow spaces. Lifts from there so guess a disabled person could be wheeled into there and up.

it is virtually impossible to get a hotel near the center of Bordeaux that has any outside space, and we choose this hotel because we could have a room with a terrace. We were surprised at how cheap and easy it was to get to the hotel from the Airport, you literally get the A1 bus from the airport for 1.5 Euro's each, and it takes less than an hour to get to the train station and we walked from there. We could have got a tram from the train station but we didn't have much luggage and the weather was perfect so the walk was easy. There is a tram stop outside and within minutes you can be in the city center, we did walk it a few times and it is about 15 - 20 minutes away. We were confused about the terrace but realized that the hotel is L shaped, inside the L is a courtyard with the restaurant and some gardens, the terraces are over the restaurant, so you look over the gardens but you are also looking at the 4 or 5 story buildings opposite. The terrace itself is really lovely, plenty of space and we were just grateful to be able to sit outside after a busy day in the city. The view wasn't perfect but getting outside space was our priority and very few hotels in the center have that. We found the receptions staff lovely, but didn't eat there or use any other amenities. Our room was fine, bed was comfy and perfectly clean. We were on holiday and found the Wifi worked well, but we didn't really test it. The area around the hotel was not up to much but we wanted to visit the city so it didn't bother us, especially as the trams were so cheap and regular and ran until midnight.

Let me begin by saying that, in France, one should take hotel star ratings with a grain of salt. This place claims four stars. They must be smoking the good stuff. The neighborhood is a bit down at the heel however it is close to the train station - our reason for choosing this location. You must climb a set of stairs to reach the reception area. Not easy with heavy luggage. There is an elevator but of course it was out of order. There was nor porter just a bored lady at the desk watching us struggle with our cases. Check in was OK and took old elevator to floor. Hallways are dimly lit and look run down. Room was large enough but too down at the heel. Old worn out draperies covering the windows. No room safe or mini-bar. Cheap disposable plastic cups in the bathroom. Towels were fine and relatively new. Bed was large and comfortable. Television worked with three sometimes intermittent English language channels. Some Spanish, no German. Clearly they had done some upgrades to the bathroom but used cheap materials. The bar is a joke. Two two people took almost 10 minutes to figure out how to make an espresso. I ordered a G and T. They use a sewing thimble to measure the gin. Absurd. Will not stay here again. Plenty of other places on the tram line to the station.

I spent three nights. +30 outside, nice and cool inside. Great beds and pillows. I had a room facing the street but no considerable noise. The room was very clean and spacious enough. Unfortunately no safe and I always want at least a couple of drawers in some desk. None in my room. The breakfast buffet was great with wide enough selection of everything. The staff spoke good English and were very attentive. I think this hotel is good value for money if you want to stay a little bit premium style not just standard.

Whilst close to the main station, which is why we chose it, the area is very down market and not a bit like the real Bordeaux. Perhaps an overnight but not the place to be to appreciate this magnificent city. We booked for 4 nights but re located after the first night. The staff were great, restaurant meal and service really good and our room was good. what a pity it is in such a down market area.

Located very near to the St Jean Gare and 10 minutes pleasant walk to the centre ( or take a tram, stops outside.) Underground car park for a fee with entrance just before hotel front door. Blink and you miss it and around the block you go. You don't need a car in Bordeaux. The room was fine, furnished and equipped in the usual ' Mercure ' style. I felt it was just a little tired in places with the odd carpet stain. We had a communication door to the adjacent room which seemed to allow in more noise than a solid wall but luckily our neighbours were relatively quiet, you could hear them and the TV and I suspect vice versa. Staff very helpful and gave information on where to eat. There are some nice eating places in and around the station nearby. Eat out as I find the food at Mercure good but expensive. An excellent base to explore the City.

The location is not best placed, however very easy access to the city centre by foot or tram. The hotel decor was lovely, clean and welcoming. Our entire trip was made more enjoyable by the helpful receptionists, Nathalie and Marion. It was like having your own private tour guides, they recommended restaurants, sights to see, transportation and evenings out. Also, during our time in the hotel they were both very helpful with anything we required for the entire trip.

Breakfast: Very nice breakfast, there are many varieties,plenty of options. Location: The hotel was located slightly off the Bordeaux central, walking takes 10-15 minutes. But no complain, I prefer the walk. Room services: No issues.

28-30 Rue De Tauzia Bordeaux Gironde

Hotel highlights

  • Walking distance to St. Michael Basilica
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Bordeaux Sud within a short walk of St. Michael Basilica, Hotel Mercure Bordeaux Centre Gare Saint Jean is within a mile (2 km) of other popular sights such as Aquitaine Museum. This 99-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located in central Bordeaux, the hotel is also near Place de la Victoire and Grosse Cloche.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with breakfast, available for a fee.


Rooms

Hotel Mercure Bordeaux Centre Gare Saint Jean's 99 air-conditioned rooms provide coffee makers, free bottled water, and phones. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Rooms also include desks.


Property features

Guests of Hotel Mercure Bordeaux Centre Gare Saint Jean enjoy access to free WiFi in public areas, 3 meeting rooms, and conference space. If you drive, self parking is EUR 12.80 per day, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 3

Superior Room, 1 Double Bed

Full 1 | Sleeps 3

Room, 1 Double Bed, Terrace (Privilege)

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

54% of guests recommend this hotel

Total of 646 reviews