Mercure Bordeaux Lac

4.0 star property
Family-friendly hotel with a seasonal outdoor pool and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Bordeaux Lac

Exterior
Premium bedding, minibar, in-room safe, desk
Eco-friendly toiletries, hair dryer, towels
Superior Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Rue du Grand Barail, Quartier du lac, Bordeaux, Gironde, 33300
  • Bordeaux Congress Center
    ‪6 min walk‬
  • Bordeaux Exhibition Center
    ‪12 min walk‬
  • Matmut Atlantique Stadium
    ‪13 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪14 min drive‬

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Room options

Superior Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • 320.2 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 284.7 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Bordeaux

Located in Quartier du Lac, Mercure Bordeaux Lac is adjacent to Kart System and within a 5-minute walk of other popular sights like Barriere Casino Theatre. This 4-star hotel has 100 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Barriere Casino Theatre - 5 min walk - 0.3 miles
  • Bordeaux Congress Center - 6 min walk - 0.4 miles
  • Bordeaux Exhibition Center - 12 min walk - 0.7 miles
  • Matmut Atlantique Stadium - 13 min walk - 0.7 miles
  • Cité du Vin - 5 min drive - 2.6 miles

Getting around

  • Claveau Tram Station - 3 min drive
  • Bruges Station - 5 min drive
  • Merignac Airport (BOD) - 13 min drive

Restaurants

  • ‪Sakana - ‬15 min walk
  • ‪La Brioche Dorée - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪L'Aquitania - ‬5 min walk
  • ‪Hippopotamus - ‬3 min walk

About this property

Mercure Bordeaux Lac

Family-friendly hotel with a seasonal outdoor pool and a 24-hour front desk
Guests of Mercure Bordeaux Lac enjoy access to free WiFi in public areas, meeting rooms, and conference space. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a business center, a seasonal outdoor pool, and a computer station.
116-cm flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COTE LAC

Things to do

  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 116-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 8:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bordeaux Lac
Mercure Hotel Bordeaux Lac
Mercure Bordeaux Lac Hotel
Mercure Lac Hotel
Mercure Lac
Mercure Bordeaux Lac Hotel
Mercure Bordeaux Lac Bordeaux
Mercure Bordeaux Lac Hotel Bordeaux

Frequently asked questions

Is free cancellation available at Mercure Bordeaux Lac?

Mercure Bordeaux Lac offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see around Mercure Bordeaux Lac?

This hotel is situated in Quartier du Lac within a 10-minute walk of Barriere Casino Theatre and Kart System. You'll also find Bordeaux Exhibition Center and Cité du Vin within a short drive.

Is there parking available at Mercure Bordeaux Lac?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Mercure Bordeaux Lac have a casino?

No, Mercure Bordeaux Lac doesn't have a casino.

Will I find an indoor pool at Mercure Bordeaux Lac?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:30 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Mercure Bordeaux Lac?

Amenities that appeal to couples at this lakeside hotel include a minibar and premium bedding along with a bar.

Does Mercure Bordeaux Lac have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Bordeaux Lac feature a restaurant that includes a breakfast menu?

Yes, Mercure Bordeaux Lac serves buffet breakfast for a surcharge each morning at COTE LAC.

Will Mercure Bordeaux Lac allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Bordeaux Lac for a fee of EUR 12 per pet, per night.

Are there connecting rooms at Mercure Bordeaux Lac?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mercure Bordeaux Lac?

The closest major airport to Mercure Bordeaux Lac is Merignac Airport (BOD), which is 9.6 mi away (13 minutes by car).

Can I book a room with a balcony at Mercure Bordeaux Lac?

No, there aren't any guestrooms with balconies at Mercure Bordeaux Lac.

Mercure Bordeaux Lac Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 158 out of 436 reviews
Rating 8 - Good. 174 out of 436 reviews
Rating 6 - Okay. 62 out of 436 reviews
Rating 4 - Poor. 27 out of 436 reviews
Rating 2 - Terrible. 15 out of 436 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

David

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel smelt, air conditioning didnt work, needs a good clean
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is to the North of Bordeaux city centre. It is few minutes walk to a tram stop for the C Tram line and a 20-25 min tram line into the city. The hotel pool is good with some sunbeds, and it’s open 11am-9pm with the hotel providing pool towels for free use. The bedroom on 6th floor look to have been recently refurbished and was comfortable. The hotel was let down by having not many staff to cover the bar during the day and reception. The breakfast buffet was basic, but there was staff replenishing regularly what was on offer. It was fine.
Stayed 2 nights in Aug 2024

6/10 Okay

Claudio

Traveled with family
Liked: Staff & service, room comfort

Needs revamp

Spacious family room in business district outside of town Hotel was a bit run down, seemed to have works going on. Decor need a revamp as bits were dirty and coming apart. Lobby toilet was not nice and had not been cleaned. One of the lifts was broken, the other very slow and not really worth using unless you needed to.
Stayed 1 night in Aug 2024

2/10 Terrible

sugio

Stayed 2 nights in Jul 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff really friendly/helpful. Outside pool nice. Easy parking and good location for Bordeaux tram system. Public areas of hotel clean and tidy. Only downside, while room was clean it could have done with a bit of a refurb.
Stayed 1 night in May 2024

10/10 Excellent

Frederic

Stayed 1 night in May 2024

2/10 Terrible

Virginia, Camarillo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place and old, stinky too . They gave me an old room and I complained it wasn’t what I had seen in the website so they move me to a different floor with a new bedroom but still smell like 💩. Don’t book it at this location if you are smart . The ladies managers are very rude -no education .
Stayed 1 night in Jan 2024

10/10 Excellent

Mr Robin M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel

Comfortable hotel, handy for motorway, food and cleanliness very good
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Mattheus

Stayed 1 night in Apr 2023

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful. The pool was well used too but we’ll maintained
Stayed 2 nights in Aug 2022

8/10 Good

Stephen C

Traveled with partner
Liked: Cleanliness, staff & service, amenities
WE stayed in room 407 and it was very challenging to get the door open.
Stayed 5 nights in Aug 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Carola

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Unhelpful staff, ants in room, charged for drinks that were never ordered
Stayed 2 nights in Jul 2022

10/10 Excellent

Ana

Stayed 1 night in Jul 2022

8/10 Good

Danniel

Traveled with family and small children
Liked: Cleanliness, amenities
We booked a room for 2 adults and 2 children and it was huge. price and quality was good. The pool is good and big. The dinner was delicious and enough choice. The same applies for the breakfast. The service at the restaurant was not as good as the food. They were not very interested, gave us menu in French instead of English or asking us if we wanted the English one and not all employees spoke English. Hotel needs some remodeling as it is old from the inside (dirty carpets, old paint, etc); For one night i would recomend.
Stayed 1 night in Jul 2022

4/10 Poor

Alejandro

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
run down hotel, teared curtains, dirty floor, old towels, pool has filthy border, …etc
Stayed 1 night in Jul 2022

4/10 Poor

Sofiane

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not enough electric plugs, especially no one near beds plus light is low
Stayed 2 nights in Jul 2021

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

1 star at best

Dirty and run-down. I have no idea how this hotel earns 4 stars. Bathroom counters and walls have water spots and other stains, hairs on nearly every surface. Dust everywhere in bedroom. Carpets, especially in common areas dirty, stained, and old, unraveling at edges. The place looks like it was under renovation but never renovated. I’ve stayed in 2 star hotels far better than this one.
Stayed 1 night in Jul 2020

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and easy stay close to airport

This was a last minute, need one night, close to the airport decision. The hotel was fine, clean and welcoming. The area is quite industrial and not much around. There was a decent burger restaurant next door that served good food. I would recommend if you need easy parking and easy transit to another deal destination, not sure I would stay more than a night or two.
Stayed 1 night in Jul 2020

8/10 Good

Jaoo

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great value

Great and easy hotel for the kids. Clean, good facilities and good breakfast.
Stayed 1 night in Jul 2020

10/10 Excellent

Nuno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Everything eas very good. From staff to logistics, hotel itself and breakfast. Looking forward to return.
Stayed 1 night in Jan 2020

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Close links to the air port and tramway. Easy checking in and out process
Stayed 3 nights in Aug 2019