MacArthur Inn

2.5 star property
Hotel in Narrows with a 24-hour front desk and a coffee shop

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Photo gallery for MacArthur Inn

Front of property
Interior entrance
Breakfast area
Property amenity
Standard Suite, 1 Queen Bed, Mountain View (Two Room Suite - Queen Bed - Full Bat) | Iron/ironing board, WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
117 MacArthur Lane, Narrows, VA, 24124
  • Carilion Giles Community Hospital
    ‪10 min drive‬
  • Concord University
    ‪38 min drive‬
  • Virginia Tech University
    ‪42 min drive‬

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Room options

Double Twin Room Full Bath

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Narrows

Located within a 5-minute walk of New River, MacArthur Inn is within a mile (2 km) of Jefferson National Forest. This 25-room hotel welcomes guests with conveniences like a coffee shop/cafe, dry cleaning/laundry services, and a 24-hour front desk.

What's nearby

  • Carilion Giles Community Hospital - 10 min drive - 6.4 miles
  • Concord University - 38 min drive - 31.0 miles
  • New River Junction - 39 min drive - 26.9 miles
  • Virginia Tech University - 42 min drive - 35.8 miles
  • Pipestem State Park - 50 min drive - 39.3 miles

Getting around

  • Roanoke Regional Airport (ROA) - 73 min drive

Restaurants

  • ‪Burger King - ‬20 min walk
  • ‪Hometown Restaurant - ‬8 min drive
  • ‪Dairy Queen - ‬8 min drive
  • ‪McDonald's - ‬11 min drive
  • ‪Dairy Queen - ‬7 min drive

About this property

MacArthur Inn

Hotel in Narrows with a 24-hour front desk and a coffee shop
Onsite parking is available for a fee. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables.
32-inch plasma TVs come with satellite channels. Ironing boards are also available.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 8.50 per room, per stay
The resort fee includes:
  • Housekeeping
  • Internet access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

MacArthur Inn
MacArthur Inn Narrows
MacArthur Narrows
MacArthur Inn Narrows, Virginia
MacArthur Inn Narrows Virginia
MacArthur Inn Hotel
MacArthur Inn Narrows
MacArthur Inn Hotel Narrows

Frequently asked questions

Is a free cancellation option available at MacArthur Inn?

MacArthur Inn provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to see near MacArthur Inn?

This hotel is located in Narrows, just steps from New River. Jefferson National Forest is also within a driving distance of 1 mi.

Is there parking available at MacArthur Inn?

Yes, parking is offered for USD 0.00.

Does MacArthur Inn include a casino on the premises?

No, MacArthur Inn doesn't have a casino.

Is there an indoor pool at MacArthur Inn?

No, there is no indoor pool at this hotel.

Is MacArthur Inn good for couples?

Couples staying at this hotel will appreciate amenities like a café and a 24-hour front desk plus some guestrooms include mountain views.

Are there hot tubs at MacArthur Inn?

No, this hotel doesn't have a spa tub.

Does MacArthur Inn have a restaurant that serves breakfast?

No, MacArthur Inn doesn't have a restaurant that serves breakfast.

Does MacArthur Inn allow pets to stay for free?

No, pets aren't allowed at MacArthur Inn though service animals are welcome.

Are there connecting rooms at MacArthur Inn?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at MacArthur Inn?

No, there aren't any guestrooms with balconies at MacArthur Inn.

MacArthur Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 64 reviews
Rating 8 - Good. 20 out of 64 reviews
Rating 6 - Okay. 8 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bluegrass and gospel music jamboree that they had on Thursday night.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2:45 pm and no one there. Called staff and got answering machine. Finally left at 3:20.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The owner and the desk person were very nice but the hotel smelled of cigarettes and there was no hot water. Was told to let it run for 5 minutes and it would be fine. Let it run for 10 with nothing. Since we were going hiking it wasn’t a huge deal but a shower would have been nice.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there and was told I didn’t have a room computer was down showed confirmation number Didn’t matter
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really looked promising from the outside and had lots of good reviews. Come to find out, this place caters to hikers of the Appalachian Trail which is where the good reviews come from. We ended up checking out after a few hours at a rehearsal dinner elsewhere and just driving the hour and 15 minutes home for the night because the room was so poor. Bed was squeaky and you could feel the springs underneath. Walls were stained and some in the hallway were lacking paint. The whole place including our room smelled musty and smoky. Toilet and tub need replaced or resurfaced. Both were badly stained. There was no way we could have comfortably stayed the night here. Total waste of time and money.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical inn. Very pretty building outside and in. The owner is super friendly and will tell you all sorts of information about the place, as he is the one that saved it and restored it. He’ll also play you a song on his restores juke box. Room was nice and clean. Air worked well. Bed was firm but comfy. Softest towels ever! Only issue was it took awhile for the shower water to get hot (maybe it was just a fluke that night), and it would be nice to have an individual coffee machine/cups in the room. Other than that, great stay.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down on the interior. Beautiful on the outside. No safety locks on room doors.
Stayed 2 nights in Jul 2019

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

This is a fun place. The host is friendly and entertaining. We plan to stay there again. Very reasonable rates.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property owner was very kind and accommodating. He is in the process of remodeling to make it even nicer. Loved the history and the historical feel of the place. We definitely felt welcome. Room cool and clean
Stayed 2 nights in Jul 2019

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one at home

No one was at the desk I was unable to get a room
Stayed 1 night in Jun 2019

8/10 Good

Joan S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and friendly welcome at check-in. Surprise demo of 1947 juke box music by the inimitable Ella Fitzgerald. Lots of info about local area. Interesting history of Inn.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Allen is a great host. Everything a thtu hiker needs is with throwing distance.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very interesting proprietor. Knows a lot about the area. a bit unorthodox in his approach but has a vision.
Stayed 1 night in Mar 2019

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay there again anytime.

We arrived super late. But there was someone to take care of us and provided wonderful accommodations. This place should be o. The National Historic Register! Very friendly staff and we cornered the Inn proprietor and got to hear a lot more of the history which was very cool. The town lights and decorations for the holidays made it extra special.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Room was pretty tight - 2 beds, a night table, dresser and a TV. Did have a mini fridge. Bathroom & shower in particular was very small. It was comfortable enough and fine if you’re hiking, hunting or fishing the area. They have dinner & local music every Thursday that I missed unfortunately but sounds like fun. Beautiful part of Virginia too!!
Stayed 4 nights in Oct 2018

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018