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Genting Hotel & Spa at Resorts World Birmingham

Property class: 4

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

A bar area with a high ceiling and hanging light fixtures, a seating area with blue chairs, and a view through large windows.
A modern interior with a curved glass wall, wooden flooring, and a bar area with shelves and lighting.
A modern building with a glass facade, located by a body of water.
A restaurant with green upholstered booths, wooden tables, and hanging light fixtures.
A person swimming in a pool with a water fountain feature.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Place, Resorts World Birmingham
    ‪1 min walk‬
  • Place, bp pulse LIVE
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min walk‬

Room options

View all photos for Signature Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Signature Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(116 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a painting of a cityscape.

Superior Double Room

9.6 out of 10
Exceptional
(42 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables with lamps, a chair, a small table, and a cityscape painting on the wall.

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with two beds, a sofa, a table, and curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, a chair, a bench, and a wall-mounted phone.

Deluxe Suite

7.4 out of 10
Good
(3 reviews)
  • 561 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

A modern hotel room with a large bed, a flat-screen TV, a small side table, a purple armchair, and a mirror.

Presidential Suite

  • Lake view
  • 1265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Located in Marston Green, Genting Hotel & Spa at Resorts World Birmingham is next to popular attractions like Resorts World Birmingham and Santai Spa. This 184-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 18 restaurants. Centrally located in Birmingham, the hotel is connected to the convention center and also a short walk from Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.1 miles
  • Pendigo Lake - 1 min walk - 0.1 miles
  • bp pulse LIVE - 2 min walk - 0.1 miles
  • The Vox Conference Centre - 2 min walk - 0.1 miles
  • National Exhibition Centre - 3 min walk - 0.2 miles

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Gild Lobby Bar & Lounge - ‬10 min walk
  • ‪Caffè Nero - ‬5 min drive
  • ‪Genting Hotel - ‬1 min walk
  • ‪Zizzi - ‬4 min walk
  • ‪Sky Bar & Restaurant - ‬3 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Guests of Genting Hotel & Spa at Resorts World Birmingham have access to a full-service spa, a casino, and an indoor pool. Self parking is available for GBP 20 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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The price is $111
Oct 23 - Oct 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Covered self parking fee: GBP 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on Oct 25, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Genting Hotel & Spa at Resorts World Birmingham?

This hotel is situated in Marston Green, just steps from Resorts World Birmingham and bp pulse LIVE, and within a short walk of Santai Spa. You'll also find National Motorcycle Museum and Pendigo Lake within a short drive.

Is there a spa available at Genting Hotel & Spa at Resorts World Birmingham?

There is a full-service spa available for guests to enjoy and services include massages, facials, and body treatments.

Does Genting Hotel & Spa at Resorts World Birmingham include a casino at the property?

Yes, Genting Hotel & Spa at Resorts World Birmingham has a casino that's 538 square feet and includes 10 gaming tables, 30 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Genting Hotel & Spa at Resorts World Birmingham?

Yes, this hotel has an indoor pool.

Does Genting Hotel & Spa at Resorts World Birmingham have a restaurant that serves breakfast?

Yes, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants, and serves an English breakfast each morning for a surcharge.

Will Genting Hotel & Spa at Resorts World Birmingham allow pets to stay for free?

No, pets aren't allowed at Genting Hotel & Spa at Resorts World Birmingham though service animals are welcome.

How far is the airport from Genting Hotel & Spa at Resorts World Birmingham?

The closest major airport to Genting Hotel & Spa at Resorts World Birmingham is Birmingham Airport (BHX), which is within a mile.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1026 reviews
Rating 8 - Good. 177 out of 1026 reviews
Rating 6 - Okay. 65 out of 1026 reviews
Rating 4 - Poor. 17 out of 1026 reviews
Rating 2 - Terrible. 26 out of 1026 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel spotlessly clean, beds & pillows very comfortable
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay great value for money
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good brekky, good amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. great atmosphere and loads all together.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this Hotel always friendly,polite, and make you feel your part of a special family
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and great hotel. Staff were awesome and the free parking with a great touch.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Good amenities and very friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! I stay here regular for work and it’s just perfect for my needs. I nice clean room, walk in rain shower, large TV, gym, pool, spa etc.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting location and to find, but has a cool vibe
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff aĺl friendly and helpful. Room clean and breakfast good with lots of choice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was lovely- great size and well presented with a nice view. Staff were really helpful and the spa was very nice. All round great little trip.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Had an amazing sleep in the suite. Only downside for us
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue 1st time staying and will definitely be back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clean room, great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean and beautifully presented hotel and rooms. Excellent mini bar included and Tamsin on reception was so incredibly welcoming. Absolutely would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always another great stay. Made to feel welcome by all the staff I had contact with. Room was spotless and bed very comfy. Breakfast was tasty and hot and a good choice of items. Again, the breakfast staff were friendly and helpful. Great location for the casino with decent food Wouldn't hesitate to recommend this hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lovely comfortable rooms. Really enjoyable stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel beautiful room very comfy. Staff friendly and helpful. Breakfast was delicious great selection. Definitely stay there again !!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, rooms were very clean and the spa was fantastic. Great all round hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent facilities. Helpful staff and great amenities. Pillows in the room are a little too hard.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean modern hotel. Good gym and pool
Stayed 3 nights in Apr 2026