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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property
Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham

Choose dates to view prices

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Relax in a stylish seating area with a curved ceiling and glass walls offering a view of the outside.
Relax and unwind at the bar, where a sleek counter and comfortable seating offer a place to socialize or dine.
Experience the striking geometric design of this hotel, featuring a prominent glass facade and illuminated edges.
Relax by the pool, surrounded by lounge chairs and towels, with a high ceiling and decorative wall nearby.
Relax in a stylish space with a sofa set, flat-screen TV, and separate bedroom area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

View in a map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    ‪1 min walk‬
  • Resorts World Arena
    ‪2 min walk‬
  • National Exhibition Centre
    ‪3 min walk‬
  • Birmingham (BHX)
    ‪14 min walk‬

Room options

View all photos for Deluxe Double Room

Relax in comfort with two beds, a sofa, and a flat-screen TV in this stylish room.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Double Room, 1 Double Bed

Relax in comfort with a large bed, bedside tables, and a flat-screen TV, plus a city view through sheer curtains and heavier drapes.

Signature Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(78 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Relax in this serene space with a large bed, desk, and comfortable seating area.

Deluxe Suite

  • 561 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Twin Beds

Relax in this inviting room with a large bed, two bedside tables, and a large window with sheer curtains.

Signature Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(18 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Relax in comfort with a large bed, flat-screen TV, and stylish seating area.

Presidential Suite

  • 1265 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

Relax in comfort with a large bed, bedside tables, and a flat-screen TV.

Double Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Relax in this inviting room with a large bed, comfortable chair, and desk, offering a view of the city.

Superior Double Room

9.8 out of 10
Exceptional
(26 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Located in Marston Green, Genting Hotel & Spa at Resorts World Birmingham is next to popular attractions like Resorts World Birmingham and Santai Spa. This 184-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 18 restaurants. Centrally located in Birmingham, the hotel is connected to the convention center and also a short walk from Pendigo Lake and National Exhibition Centre.

What's nearby

  • Resorts World Birmingham - 1 min walk - 0.0 miles
  • Resorts World Arena - 2 min walk - 0.1 miles
  • The Vox Conference Centre - 2 min walk - 0.1 miles
  • The Bear Grylls Adventure - 3 min walk - 0.2 miles
  • National Exhibition Centre - 3 min walk - 0.2 miles

Getting around

  • Birmingham International Station - 5 min drive
  • Air Rail Link Tram Stop - 5 min drive
  • Birmingham Airport (BHX) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬10 min walk
  • ‪Food & Bar Hall 3 NEC - ‬12 min walk
  • ‪PizzaExpress - ‬4 min walk
  • ‪Gild Lobby Bar & Lounge - ‬10 min walk

About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
Guests of Genting Hotel & Spa at Resorts World Birmingham have access to a full-service spa, a casino, and an indoor pool. If you drive, self parking is GBP 20 per night, or you can take advantage of the airport shuttle (available 24 hours) for GBP 10 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and a rooftop terrace.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 24-hour gym
  • 30 slot machines
  • Bowling alley
  • Casino (538 square feet of space)
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Genting Hotel & Spa at Resorts World Birmingham?

Genting Hotel & Spa at Resorts World Birmingham provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Genting Hotel & Spa at Resorts World Birmingham on Aug 20, 2025 start from $105.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Genting Hotel & Spa at Resorts World Birmingham?

This hotel is situated in Marston Green, just steps from Resorts World Birmingham and Resorts World Arena, and within a short walk of The Bear Grylls Adventure. You'll also find Santai Spa and Pendigo Lake less than a mile away.

Is there parking available at Genting Hotel & Spa at Resorts World Birmingham?

Yes, covered parking is offered for GBP 20 per night. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Genting Hotel & Spa at Resorts World Birmingham?

There is a full-service spa available for guests to enjoy and services include massages, facials, and body treatments.

Does Genting Hotel & Spa at Resorts World Birmingham include a casino at the property?

Yes, Genting Hotel & Spa at Resorts World Birmingham has a casino that's 538 square feet and includes 10 gaming tables, 30 slot machines, and 2 VIP rooms.

Will I find an indoor pool at Genting Hotel & Spa at Resorts World Birmingham?

Yes, this hotel has an indoor pool.

Is Genting Hotel & Spa at Resorts World Birmingham good for couples?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, 5 bars, and 18 restaurants.

Does Genting Hotel & Spa at Resorts World Birmingham have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Genting Hotel & Spa at Resorts World Birmingham have a restaurant that serves breakfast?

Yes, Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants, and serves an English breakfast each morning for a surcharge.

Will Genting Hotel & Spa at Resorts World Birmingham allow pets to stay for free?

No, pets aren't allowed at Genting Hotel & Spa at Resorts World Birmingham though service animals are welcome.

Are there connecting rooms at Genting Hotel & Spa at Resorts World Birmingham?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Genting Hotel & Spa at Resorts World Birmingham?

The closest major airport to Genting Hotel & Spa at Resorts World Birmingham is Birmingham Airport (BHX), which is within a mile. Another top airport is Coventry (CVT), which is located 13.4 mi away (19-minute drive).

Are there rooms with balconies that I can book at Genting Hotel & Spa at Resorts World Birmingham?

No, at Genting Hotel & Spa at Resorts World Birmingham, there aren't any guestrooms that list a balcony.

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1004 reviews
Rating 8 - Good. 166 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you , will visit again
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Friendly staff and good food incl breakfast at the Skybar & restaurant. Nice touches with free complimentary mini bar and access to the spa. Very convenient for events at BP pulse arena. Only negative is some areas of the Spa incl pool and showers need a deep clean and freshen up with paint.
Stayed 1 night in May 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect !
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel for everyone and anyone

Brilliant, clean, smelt so good, great service, great spa and location was good
Stayed 1 night in May 2025

10/10 Excellent

Khianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lois

Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Perfect for seeing concerts at BP arena .. lovely hotel, with lovely staff in all areas .. the reception is welcoming and helpful .. the rooftop bar is a lovely spot and was buzzing
Stayed 1 night in Apr 2025

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Àmanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Genting Hotel went above and beyond. Very impressed. Well sound proofed rooms and very comfortable bed. Spa facilities were excellent. Couldn't fault our stay. Would definitely recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Kayleigh

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2025

8/10 Good

Mitchell, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time with fam
Stayed 1 night in Apr 2025

8/10 Good

Estelle

Liked: Cleanliness, property conditions & facilities, room comfort

Location excellent but breakfast just not worth it

Convenient hotel for the arena, greeted by a lovely receptionist who swiftly got us checked in. Breakfast was very disappointing again third time we have stayed here and every time is the same. Long wait, not enough staff, tables not cleared quickly enough, coffee cups and glasses not replenished went without a drink today because of this even after pointing this out to the staff. Really disappointing that this continues and spoils our stay
Stayed 1 night in Apr 2025

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