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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
Reception
Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(96 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(71 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

A hotel room with a bed, a nightstand, a lamp, and a wall-mounted phone.

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Crowne Plaza Birmingham City Centre by IHG is within a 5-minute walk of Broad Street and within 15 minutes of other popular attractions like Utilita Arena Birmingham. This 312-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Broad Street - 3 min walk - 0.2 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 9 min walk - 0.5 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Everyman Mailbox Cinema - ‬7 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

At Crowne Plaza Birmingham City Centre by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 24.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

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Hampton by Hilton Birmingham Broad Street
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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 2,536 reviews
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The price is $76
May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is free cancellation available at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on May 25, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crowne Plaza Birmingham City Centre by IHG?

This hotel is situated in Birmingham City Centre within a 10-minute walk of Broad Street and Utilita Arena Birmingham. You'll also find Bullring & Grand Central and Villa Park within a short drive.

Is parking available on site at Crowne Plaza Birmingham City Centre by IHG?

Yes, secured parking is offered for GBP 24 per day.

Does Crowne Plaza Birmingham City Centre by IHG include a casino?

No, Crowne Plaza Birmingham City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Birmingham City Centre by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Birmingham City Centre by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and free wired internet.

Does Crowne Plaza Birmingham City Centre by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Birmingham City Centre by IHG serves buffet breakfast for a surcharge each morning at b1.

Will Crowne Plaza Birmingham City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Birmingham City Centre by IHG though service animals are welcome.

Does Crowne Plaza Birmingham City Centre by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Birmingham City Centre by IHG?

The closest major airport to Crowne Plaza Birmingham City Centre by IHG is Birmingham Airport (BHX), which is 17.4 mi away (35 minutes by car). Another top airport is Coventry (CVT), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Birmingham City Centre by IHG?

No, there aren't any guestrooms at Crowne Plaza Birmingham City Centre by IHG that offer a balcony.

Does Crowne Plaza Birmingham City Centre by IHG have a wedding venue?

There are wedding services available at Crowne Plaza Birmingham City Centre by IHG if that's in your vacation plans.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 840 out of 1227 reviews
Rating 8 - Good. 249 out of 1227 reviews
Rating 6 - Okay. 77 out of 1227 reviews
Rating 4 - Poor. 36 out of 1227 reviews
Rating 2 - Terrible. 25 out of 1227 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gourab

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good room. Very good breakfast spread
Stayed 1 night in Feb 2026

10/10 Excellent

anders

Liked: Cleanliness, staff & service, amenities
Excellent location. Very clean and smart room and bathroom. Worth paying for high room as better quality. Really enjoyed our stay
Stayed 2 nights in Feb 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a convenient location to the train station although uphill but not that bad. Five minute walk. Close to restaurants and canals with shops and restaurants. Room was clean and bed was comfortable. Bathroom was big with bathtub and shower separate but shower was very small although water pressure was excellent. Get rid of the tub and make that a shower. No place to put toiletries in the shower which was tuff since shower is very tight. Nice breakfast and very very friendly staff. I would stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Erin

Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Stayed 1 night in Feb 2026

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was good value
Stayed 1 night in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
The room was clean and functional regretfully. The air-conditioning was very noisy and clunky, but this was reported at the beginning of the stay.
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Stayed 1 night in Dec 2025

8/10 Good

Jane Charlene

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Despite the construction in the lobby, the hotel was clean and modern. The staff were very helpful and accommodated us on a very early check in. The hamburgers in the restaurant were delicious! Some things that didn’t generate 5 stars was the house cleaning and the sounds of the hotel. We only had the room serviced twice with our 9 night stay and the first time they didn’t restock the toilet tissue so we had to ask for more and then the second time they left a big black garbage bag with garbage in it in the room. The shower had a door removed so water got everywhere and we could hear the bathroom being used from another room and could occasionally smell sewage. The window also didn’t seem sealed so was cold but was fine with the heat turned up and it kept our room cold. There also was no where besides the bar or restaurant to get water or ice which may be common in the UK but just something we looked for.
Stayed 9 nights in Jan 2026

8/10 Good

Michaela

Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Room immaculate. Lovely and warm
Stayed 1 night in Jan 2026

10/10 Excellent

N

Liked: Cleanliness, staff & service, amenities
Yes the room was clean. Very friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ukendar

Stayed 1 night in Jan 2026

2/10 Terrible

Alexander

Stayed 1 night in Jan 2026

8/10 Good

Kerry

Business traveler
Liked: Cleanliness, staff & service, amenities
Comfortable room and good facilities. Only issue was the aircon/heater in room was really loud so had to turn it off when actually in room. Fine this time but would be issue in height of summer as loud roads would mean can’t open windows.
Stayed 1 night in Jan 2026

10/10 Excellent

Prashanth

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room with comfy bed, friendly FOH staff. Easy walk to the train station for those commuting for work.
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The young lady who booked us in made us very welcome, she was very friendly and helpful. Our room was spotless, plenty of towels and bathrobes provided. The beds were extremely comfortable too. Great choice of food for breakfast, the staff in the restaurant couldnt have been more helpful or attentive with regards to ensuring that our childrens allergies were catered to, nothing was too much trouble, it was very reassuring. We thoroughly enjoyed our stay. Every member of staff that we engaged with was polite, helpful and friendly, thank you all.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
The hotel was faultless. Lovely room, clean and great amenities. The staff were friendly and accommodating, and the breakfast was excellent too. Great value and will certainly recommend and plan to revisit in the near future.
Stayed 1 night in Jan 2026

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Superb hotel, great location to the Utilita Arena. We stayed here for the Strictly Tour. Lovely staff, the rooms were incredible. Very impressed.
Stayed 1 night in Jan 2026

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel. Clean room and great service.
Stayed 4 nights in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

10/10 Excellent

Carmela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely clean room the staff are extremely friendly and helpful.Great location for all amenities, Arena, Symphony hall etc.
Stayed 1 night in Jan 2026

10/10 Excellent

Chrystella

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room on 8th floor. King bed, so comfortable. Great pillows. Great to have room temperature that you can control & a window that lets in fresh air!
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, well stocked bar and food was lovely
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

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