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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Reception
Front of property - evening/night
Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(89 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Crowne Plaza Birmingham City Centre by IHG places you in Birmingham City Centre, within a leisurely stroll of popular sights such as Utilita Arena Birmingham and Bullring & Grand Central. This 312-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Dishoom Birmingham - ‬6 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

At Crowne Plaza Birmingham City Centre by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 24.00 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Free WiFi
  • Air conditioning
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Apr 9 - Apr 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is free cancellation available at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on Apr 19, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crowne Plaza Birmingham City Centre by IHG?

This hotel is situated in Birmingham City Centre within a short 10-minute walk of Utilita Arena Birmingham and also 12 minutes on foot from Bullring & Grand Central. You'll also find Broad Street and Villa Park within a short drive.

Is parking available on site at Crowne Plaza Birmingham City Centre by IHG?

Yes, secured parking is offered for GBP 24 per day.

Does Crowne Plaza Birmingham City Centre by IHG include a casino?

No, Crowne Plaza Birmingham City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Birmingham City Centre by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Birmingham City Centre by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and free wired internet.

Does Crowne Plaza Birmingham City Centre by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Birmingham City Centre by IHG serves buffet breakfast for a surcharge each morning at b1.

Will Crowne Plaza Birmingham City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Birmingham City Centre by IHG though service animals are welcome.

Does Crowne Plaza Birmingham City Centre by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Birmingham City Centre by IHG?

The closest major airport to Crowne Plaza Birmingham City Centre by IHG is Birmingham Airport (BHX), which is 17.4 mi away (35 minutes by car). Another top airport is Coventry (CVT), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Birmingham City Centre by IHG?

No, there aren't any guestrooms at Crowne Plaza Birmingham City Centre by IHG that offer a balcony.

Does Crowne Plaza Birmingham City Centre by IHG have a wedding venue?

There are wedding services available at Crowne Plaza Birmingham City Centre by IHG if that's in your vacation plans.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 787 out of 1159 reviews
Rating 8 - Good. 239 out of 1159 reviews
Rating 6 - Okay. 71 out of 1159 reviews
Rating 4 - Poor. 35 out of 1159 reviews
Rating 2 - Terrible. 27 out of 1159 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Syed Gouhar

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was comfy and quiet, centrally located. Car park was Confusing, it's not the one at the bottom of their ramp. Breakfast, although a bit chaotic, was beautiful
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 2 nights in Dec 2025

8/10 Good

Mei Kuen

Stayed 2 nights in Dec 2025

8/10 Good

Alistair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean overall but dusty in the air and in less accessible places on the carpet. Extractor fan in bathroom wasn't working. Staff were polite and helpful. Breakfast selection was good. Overall rating is "good", but not excellent..
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel wa so clean so modern food was amazing and staff so friendly and helpful we will be back in feb x
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Stayed 1 night in Dec 2025

10/10 Excellent

simon

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, good breakfast and efficient pleasant staff. Good location as well
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for our family. Really friendly staff in all areas of the hotel. Great location for visiting the cuty centre. Lots of options at breakfast, good range of healthy and filling choices.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Room was lovely, clean, plenty of space. Excellent location for birmingham rep. Third stay at hotel. Will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Stayed 1 night in Dec 2025

8/10 Good

Lauren

Stayed 1 night in Dec 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, staff were very nice But there is a strange noise that whistles through the corridors and some other poster has mentioned this too
Stayed 1 night in Dec 2025

6/10 Okay

Natalie

Traveled with family
Liked: Cleanliness
Lovely room but the bar was terrible. What kind of hotel displays empty bottles of spirits and has hardly anything that’s on the drinks menu available? Don’t tell you were let down by suppliers… I’m in the trade and you can get those products anywhere. Terrible bar but a very good breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Great rooms, superb location, staff in lounge amazing, definatley our go to Birmingham hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Kirk

Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was perfect. Close to the city center. My go to hotel from now on, whenever i am in Birmingham
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Fantastic location and great room
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Staff were brilliant the room was clean comfortable and well appointed can't fault anything
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great location, was able to check in early, staff lovely and very clean - nice room.
Stayed 1 night in Dec 2025

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