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Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Front of property
Reception
Point of interest
Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, Broad Street
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Britannia Hotel Birmingham New Street Station is within a 5-minute walk of Bullring & Grand Central and within 15 minutes of other popular attractions like The Mailbox. The 241 rooms at this 3-star hotel include electric kettles, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.2 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • Broad Street - 10 min walk - 0.6 miles
  • Symphony Hall - 10 min walk - 0.6 miles
  • Utilita Arena Birmingham - 15 min walk - 0.8 miles

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Head of Steam - ‬3 min walk

About this property

Britannia Hotel Birmingham New Street Station

Britannia Hotel Birmingham New Street Station features free WiFi in public areas and a reception hall. The 24-hour front desk has staff always at the ready.
Guests can expect free WiFi and 35-inch flat-screen TVs with digital channels. Other standard amenities include electric kettles, hair dryers, and desks. Housekeeping is available on request.

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Exterior
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

Is a free cancellation option available at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on Apr 12, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Britannia Hotel Birmingham New Street Station?

This hotel is situated in Birmingham City Centre within a short 3-minute walk of Bullring & Grand Central and also 12 minutes on foot from Broad Street. You'll also find Utilita Arena Birmingham and Villa Park within a short drive.

Will I be able to park at Britannia Hotel Birmingham New Street Station?

No, this hotel doesn't offer parking.

Does Britannia Hotel Birmingham New Street Station have a casino?

No, Britannia Hotel Birmingham New Street Station doesn't have a casino.

Will I find an indoor pool at Britannia Hotel Birmingham New Street Station?

No, there is no indoor pool at this hotel.

Is Britannia Hotel Birmingham New Street Station good for couples?

Couples staying at this hotel will appreciate amenities like designer stores and a 24-hour front desk plus some guestrooms include free WiFi.

Are there hot tubs at Britannia Hotel Birmingham New Street Station?

No, there isn't a spa tub at this hotel.

Does Britannia Hotel Birmingham New Street Station have a restaurant with a breakfast menu?

No, Britannia Hotel Birmingham New Street Station doesn't have a restaurant that serves breakfast.

Will Britannia Hotel Birmingham New Street Station allow pets to stay free of charge?

No, pets aren't allowed at Britannia Hotel Birmingham New Street Station though service animals are welcome.

Are there connecting rooms at Britannia Hotel Birmingham New Street Station?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Britannia Hotel Birmingham New Street Station?

The closest major airport to Britannia Hotel Birmingham New Street Station is Birmingham Airport (BHX), which is 15.3 mi away (25 minutes by car). Another top airport is Coventry (CVT), which is around 18.8 mi away.

Can I book a room with a balcony at Britannia Hotel Birmingham New Street Station?

No, you won't find guestrooms with balconies at Britannia Hotel Birmingham New Street Station.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 160 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 233 out of 1002 reviews
Rating 4 - Poor. 191 out of 1002 reviews
Rating 2 - Terrible. 229 out of 1002 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Waseem

Stayed 1 night in Jan 2026

8/10 Good

Thi Kim Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Dec 2025

6/10 Okay

leena

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Stayed 2 nights in Dec 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Dec 2025

6/10 Okay

Jody

Stayed 1 night in Dec 2025

8/10 Good

Brian

Stayed 4 nights in Dec 2025

6/10 Okay

Ruben

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was great but cool. Heater can’t be controlled and the entrance to the hotel was dark and dirty. Overall it’s a good place for what you pay.
Stayed 1 night in Nov 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Dec 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, amenities
Spotless room and bathroom, staff were friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Chitra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked a room with twin beds for a 2 night stay. I got a bed with 2 twin mattresses joined together instead of 2 separate beds. The bathroom was good. We didn't have access to wifi as their system was down and would have completed repairs only the day after we left. For international travellers this was a major disadvantage. Also access to the hotel was another concern. The Uber driver had to drop us off at another street due to lack of access and we had to walk there with 4 luggages. The German Christmas market was also underway on the adjacent street that made the stay quite noisy.
Stayed 2 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
This hotel is just off the predestinies Birmingham New Street City Centre, and it a minutes walk from the train station, upper mall entrance. Britania has a very unassuming entrance, Which is down an alleyway off from the High Street. Staff were polite and there is a member of staff on front desk. I was given a room on the 9th Floor! with only one lift working. This lift was very slow and would stop of and all floors to pick up other people, so getting to my room usually took around 5 mins. There are air conditioning units, apposed to radiators in the room, These units doubled up as a heat sauce, however once the units was turned off, the room would get cold very quickly. So was forced to wear jumpers and full attire throughout the night just to stay warm. Lastly, the room door kept sticking, so i had to forcibly push and pull it closed whenever i wanted the door closed. This method would be necessary when leaving the hotel every day, as if i just let the door close on it's own the room would not be locked or secure. Similarly i had to push door to entre room Some good points to note about my stay is that the double bed i slept in was very comfortable, and they gave me a room with an en-suite shower room which i requested. lastly, do to it's central location, both to Birmingham New Street City Centre and it's station, I did not have to walk or travel far to get to my destinations Finally, i would not recommend this hotel for stays longer then 1 night (i stayed for 2)
Stayed 2 nights in Dec 2025

6/10 Okay

Andrew

Business traveler
Disliked: Amenities
The bed was not comfortable.
Stayed 1 night in Dec 2025

4/10 Poor

Joe

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs a bit of work on the inside. Lots of peeling paint and stains. Couldn't get into the room so had to change
Stayed 1 night in Dec 2025

6/10 Okay

John

Stayed 1 night in Dec 2025

4/10 Poor

Jenny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 lift was working took ages to get to floor. Restuarant and bar not open as advertised. Wifi didnt work at all. Room was basic and very poir for the price. There was on constant smell of cannabis on our floor, which came in through the window, the hotel states no smoking.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget hotel clean room nice modern shower
Stayed 1 night in Dec 2025

10/10 Excellent

Urial

Stayed 1 night in Dec 2025

6/10 Okay

Chris

Disliked: Property conditions & facilities
Someone had been smoking in the room with loads of dog ends outside the window. Only one lift working and very slow. Room was fine. Showers noisy from neighbours. Convenient location though and cheap.
Stayed 1 night in Dec 2025

6/10 Okay

Livine

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room ok staff not so much. We came from London and my friend fell down some stairs and twisted her ankle i came downstairs in the morning to request some help because my friends foot had swollen and I was told an ambulance would be called and shown up to our room when they arrived. We waited and waited until i finally went back down to reception to see what was going on only to be told that I was supposed to ring the ambulance and then they would show them up to the room so I was highly frustrated. After checking out we waited in reception for the ambulance because by this time my friend couldn’t put any pressure on her foot. There were no available toilets while waiting for hours for the ambulance to arrive. At no time did staff check on us or offer any assistance at all. Very disappointed
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and very clean, staff were so helpful and the location was great! Will definitely book this hotel again
Stayed 1 night in Dec 2025

6/10 Okay

James Rocks

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I'd describe the Hotel Britannia room we stayed in as fairly grubby and I would personally never choose to stay there again.
Stayed 1 night in Dec 2025

2/10 Terrible

Tammy

Stayed 3 nights in Dec 2025

4/10 Poor

Melanee

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In terms of being centrally located for the station and market this was perfect. I'd barely describe the room as clean as around/under the desk was dusty. The bed was uncomfortable and there was a strong smell of week from adjacent rooms (not uncommon at this hotel). The windows were single glazed which didn't help with the noise from the street below - people late at night and bin lorry very early in the morning. Generally an unpleasant stay and this was my 3rd time staying. Only one lift in operation, which is needed when you have luggage, so a long wait to go up/down. The decor in the room was dated, the room needed a deep clean as the skirting board was dusty. On the upside the bathroom had been redone and it was a great shower. The staff were great at check in and when I needed more milk. Take your own coffee as what they provide is quite vile. When you book here, remember the old adage - "you get what you pay for". It was a budget room, with budget comfort and facilities. Please be aware that you travel along a little, dark dingy alleyway to get to reception. Depending which direction you approach the hotel has an influence on how well it is lit.
Stayed 2 nights in Dec 2025

8/10 Good

Miss Samantha

Liked: Cleanliness, staff & service, amenities
The room (321) was spotless and clean, overlooked the christmas market which was nice, there was however a buzzing noise till really late and then an early morning wake up from those setting up the christmas market a brief blast of music before 8am The staff were fab letting me check in early with my belongings so i could relax before going to the event i had planned that evening too The only negative i have aside from what has been mentioned is the shower drain was blocked so whilst in the shower it flooded the bathroom, i lifted the drain cap out to help with the flow down put it was filthy so popped it back.
Stayed 1 night in Nov 2025