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The Residence Bintan

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for The Residence Bintan

Relax by the serene pool surrounded by sun loungers and umbrellas, set amidst a stylish architectural design.
Relax on the upper-level balcony overlooking the well-maintained garden and lawn.
Enjoy al fresco dining under a shaded tree, with tables set along the beachfront.
Enjoy a romantic meal under the stars in our serene outdoor dining area, surrounded by lush trees and twinkling string lights.
Enjoy a comfortable seating area with a sofa and armchairs, overlooking the ocean and beach.

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking included

Explore the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Gunung Bintan
  • Trikora Beach
    ‪34 min drive‬
  • Tanjung Pinang Ferry Terminal
    ‪42 min drive‬

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Room options

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(4 reviews)
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Bintan

The Residence Bintan places you 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. This 127-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Trikora Beach - 34 min drive - 18.2 miles
  • Santa Maria Cave - 39 min drive - 19.8 miles
  • Tanjung Pinang Ferry Terminal - 42 min drive - 23.0 miles
  • Snake River Temple - 43 min drive - 23.0 miles
  • Chinese Temple - 51 min drive - 27.8 miles

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Dapur Mimi - ‬17 min drive
  • ‪Restoran Seafood Batu Licin - ‬20 min drive
  • ‪Kedai Kopi Wani - ‬14 min drive
  • ‪Otak-Otak Teluk Bakau - ‬14 min drive

About this property

The Residence Bintan

Luxury hotel on the beach, with outdoor pool
Guests of The Residence Bintan have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and a steam room.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies, sofa beds, and minibars are also standard.
A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian

Similar properties

Stunning architectural design with symmetrical facades and landscaped gardens.

One Of A Kind Resort at Trikora Beach

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 16 reviews
One Of A Kind Resort at Trikora Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge) up to 25 km
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkeling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (484 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 800000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 1000000.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Is a free cancellation option available at The Residence Bintan?

The Residence Bintan offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

Is there parking available at The Residence Bintan?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at The Residence Bintan?

There is a full-service spa available for guests to enjoy and services include body wraps, reflexology, massages, and mani/pedis.

Does The Residence Bintan include a casino at the property?

No, The Residence Bintan doesn't have a casino.

Will I find an indoor pool at The Residence Bintan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

Is The Residence Bintan a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a private beach, an outdoor pool, and a poolside bar.

Does The Residence Bintan have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Residence Bintan feature a restaurant that includes a breakfast menu?

Yes, The Residence Bintan has 2 restaurants, and serves breakfast for a surcharge.

Will The Residence Bintan allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Residence Bintan.

Are there connecting rooms at The Residence Bintan?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Residence Bintan?

Yes, every guestroom at The Residence Bintan comes with a balcony with some featuring sea or garden views.

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 315 out of 444 reviews
Rating 8 - Good. 103 out of 444 reviews
Rating 6 - Okay. 15 out of 444 reviews
Rating 4 - Poor. 8 out of 444 reviews
Rating 2 - Terrible. 3 out of 444 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Charmaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though it is quite a journey from the ferry terminal and any other store, it was a great, quiet place to unwind and just enjoy a day reading, in the sun, or just exploring the facilities and amenities. Staff were warm and quick to attend to our needs. Bicycles were free to use, and buggies were just a call away to transport you anywhere within the resort. Honestly, my friend and I felt very pampered. Furthermore, there were numerous activities you can participate in provided by the resort. But I just enjoyed reading on the windy patio in my room and cycling in the mornings and evenings. ;) There also were a few little touches (free transport to and from the resort with cookies and water, welcome drinks, cool towels, farewell kuehs delivered to your room…) that really warmed the cockles of our hearts.
Stayed 2 nights in Apr 2025

8/10 Good

Tet Cheong

Stayed 2 nights in Mar 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

KWOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janne

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
Stayed 5 nights in Feb 2025

10/10 Excellent

FU CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James Spencer

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Andreas

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mamiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
Stayed 5 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

NG

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for family staycation

Overall nice experience, kids friendly with rabbit, chicken and fish feeding. Food is nice although pricey. Muddy seaside not suitable for swimming. Hotel staffs very friendly and helpful. Hotel room is spacious and clean, however the lighting is dim and aircond not stable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Stayed 3 nights in Dec 2024

10/10 Excellent

Yew Wing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice and well-maintained resort. Food is good. Games room needs some refurbishment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nisha

Stayed 3 nights in Nov 2024

10/10 Excellent

Sumeet

Stayed 4 nights in Nov 2024

10/10 Excellent

Ziyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tucked away sanctuary with a cozy environment and good service. Recommend this if you’d like to focus on exploring the resort, as the main attractions in Bintan are quite a distance away.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably gorgeous place with wonderful staff and beautiful amenities. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

YAN

Stayed 2 nights in Nov 2024

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on Bintan Island

Excellent small hotel removed from the regular tourist bustle of Bintan. Complimentary and seamless pickup from the ferry (one hour ferry ride from Singapore) makes getting to this small slice of paradise easy. Good food, nice rooms. Great pool and pool bar. Sea is nice and low tide reveals a super cool sandbar. Only thing that could be improved are the bicycles: nearly all of them are rusty and broken. Time for new ones!!!
Stayed 2 nights in Nov 2024

8/10 Good

Tasneem Zohura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and services, staff are amazing but need more food variety
Stayed 3 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

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