See all properties

The Residence Bintan

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Property preview
Premium bedding, minibar, in-room safe, desk
BBQ/picnic area
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym

Explore the area

View in a map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Place, Gunung Bintan
  • Place, Trikora Beach
    ‪34 min drive‬
  • Place, Tanjung Pinang Ferry Terminal
    ‪42 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Hotel Indigo Bintan Lagoi Beach by IHG

Bintan
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
9.8 out of 10, Exceptional, 53 reviews
$249 nightly
The price is $273
Nov 16 - Nov 17
Total with taxes and fees
Hotel Indigo Bintan Lagoi Beach by IHG

About the neighborhood

Bintan

The Residence Bintan places you 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. This 127-room, 5-star hotel welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.

What's nearby

  • Trikora Beach - 34 min drive - 18.2 miles
  • Santa Maria Cave - 39 min drive - 19.8 miles
  • Tanjung Pinang Ferry Terminal - 42 min drive - 23.0 miles
  • Snake River Temple - 43 min drive - 23.0 miles
  • Chinese Temple - 51 min drive - 27.8 miles

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪The Dining Room - ‬7 min walk
  • ‪The Bintan Residence Poolbar - ‬7 min walk
  • ‪Rica Rica Indonesian Restaurant - ‬8 min walk
  • ‪Restoran Seafood Batu Licin - ‬20 min drive

About this property

The Residence Bintan

Luxury hotel with 2 restaurants and a full-service spa
Guests of The Residence Bintan have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and a steam room.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies, sofa beds, and minibars are also standard.
A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Villa Isla (Private Pool) | 2 bedrooms, free WiFi, bed sheets
One Of A Kind Resort at Trikora Beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 16 reviews
$116 nightly
The price is $128
Nov 11 - Nov 12
Total with taxes and fees
One Of A Kind Resort at Trikora Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge) up to 25 km
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkeling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (484 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 800000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 1000000.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Is a free cancellation option available at The Residence Bintan?

The Residence Bintan offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Residence Bintan?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at The Residence Bintan on Nov 16, 2025 start from $123.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Residence Bintan?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is a spa located at The Residence Bintan?

There is a full-service spa available for guests to enjoy and services include body wraps, reflexology, mani/pedis, and massages.

Does The Residence Bintan include a casino at the property?

No, The Residence Bintan doesn't have a casino.

Will I find an indoor pool at The Residence Bintan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

Is The Residence Bintan good for couples?

There are plenty of amenities for couples at this hotel, including a private beach, an outdoor pool, and a poolside bar.

Does The Residence Bintan have a hot tub?

No, but this hotel does have a steam room.

Does The Residence Bintan feature a restaurant that includes a breakfast menu?

Yes, The Residence Bintan has 2 restaurants, and serves breakfast for a surcharge.

Will The Residence Bintan allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Residence Bintan.

Does The Residence Bintan have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at The Residence Bintan?

Yes, every guestroom at The Residence Bintan comes with a balcony with some featuring sea or garden views.

Reviews

The Residence Bintan Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 458 reviews
Rating 8 - Good. 104 out of 458 reviews
Rating 6 - Okay. 15 out of 458 reviews
Rating 4 - Poor. 8 out of 458 reviews
Rating 2 - Terrible. 3 out of 458 reviews

Reviews

10/10 Excellent

Dehui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandeep, St. Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pooja

Stayed 2 nights in Jun 2025

8/10 Good

Devendra

Liked: Cleanliness, amenities, property conditions & facilities
The food can be imprive
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beach view chalet, absolutely beautiful and a lot vely get away from everything stay. House keeping could be a bit hot hot and miss in that didn't refill toilet paper, tea, coffee etc, no hot water in shower, tv/internet dodgy at best But, in saying all that we adored our villa itself and would stay again simply for the bliss of no interruptions and natural beauty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sangita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

y

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
friendly kindly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The rooms and private outdoor spaces are so lovely! The restaurant food options were perfect. Every staff I crossed paths with was outgoing, polite and helpful. Super happy this was our unwinding spot after weeks of travel. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip Wei Yuen

Liked: Cleanliness, staff & service
Amazing staff and food really is great . All cuisines are all done equally well. Rare that a hotel can produce such restaurant level food consistently across all cuisines
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing Stay – Poor Service and Multiple Iss

Despite repeated apologies, no concrete action was taken to resolve the many issues we faced: cockroach in the room, someone else’s luggage in our space, water leakage that soaked my belongings, a door that wouldn’t close properly, and a very basic breakfast—with an extra charge of 10 SGD for a glass of fresh orange juice. Guest feedback seems ignored, and no compensation was offered. Very disappointing experience.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Feng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Huey Yenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offers ultimate privacy, i.e. it is far from everywhere else… it took us abt 70 mins from the jetty, but there are plenty of activities available on-site. Unfortunately during the few days we were there, all water activities were not available due to low-tide shoreline. So we spent our time cycling, table tennis, and mahjong! The compound was well maintained. Food wise, the Rica-rica restaurant offered very delicious beef rendang. Staffs were very friendly and helpful. Overall good experience, worth the price paid.
Stayed 2 nights in May 2025

10/10 Excellent

Shriram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort stay and property was very good. Disconnected from other places. Just because it was away and secluded. All the food items and drinks were overpriced. Felt like it was expensive than singapore
Stayed 3 nights in Apr 2025

10/10 Excellent

Tuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was very accommodating and friendly, food was tasty, and the beach views were great. Lots of amenities that are easy to book and fairly priced. The sea view suite was beautiful, larger than it appeared in the photos, and the private pool and couch next to the window was perfect. The room provided mosquito coils, bottled water, an umbrella, and bikes to get around. Definitely wake up early at low tide to walk around the beach and see all the sea life!
Stayed 2 nights in May 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Charmaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though it is quite a journey from the ferry terminal and any other store, it was a great, quiet place to unwind and just enjoy a day reading, in the sun, or just exploring the facilities and amenities. Staff were warm and quick to attend to our needs. Bicycles were free to use, and buggies were just a call away to transport you anywhere within the resort. Honestly, my friend and I felt very pampered. Furthermore, there were numerous activities you can participate in provided by the resort. But I just enjoyed reading on the windy patio in my room and cycling in the mornings and evenings. ;) There also were a few little touches (free transport to and from the resort with cookies and water, welcome drinks, cool towels, farewell kuehs delivered to your room…) that really warmed the cockles of our hearts.
Stayed 2 nights in Apr 2025

8/10 Good

Tet Cheong

Stayed 2 nights in Mar 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

KWOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janne

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
Stayed 5 nights in Feb 2025

10/10 Excellent

FU CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

Hotels

Flights

Cars