We arrived to a house that wasn't shoveled, roof was leaking in multiple spots, garbages were full, garage was in dis-array (2nd new/heavy dining table was were ski's were to be hung), appliances were broken, etc.
My group worked on all of these items w management's knowledge. They were clearly short handed.
This house simply needs to be maintained.
- Coffee maker didn't work (we replaced it)
- Dishwasher didn't work (we fixed it)
- Dishes in cabinets were dirty (we cleaned them)
- Vacume didn't work (we fixed it)
- Broken Humidifiers (we replaced them)
- Outdoor furniture was buried in snow/ice (we uncovered)
- Broken ping-pong table in garage (supply chain excuse)
- Fireplace glass door/frames are falling apart on use
- Ran out of firewood, not pre-stacked indoors either
- No main area sun shades for morning sun-rise
- Not enough glassware (we bought it)
ANY reference to Ski in/out is in appropriate
Sonos audio in 2 main rooms is only a TV sound bar that doesn't cut it.
Shoveling service needs to shovel, not be on their phones
No 2nd fridge or wine keeper, sleeps 16? - really?
The main room couch looks bad, it is, and sucks
I asked how much do you expect a vacationer that paid top $ to deal with?
The Hot Tub/Sauna were amazing.
Driveway snow service was really good.
Hot Tub service was good/a text away.
Only 6 min to local SP lift.
Management was responsive but didn't have the ability or staff to solve for many of these issues.