Aparthotel

Panbil Residence Serviced Apartment

3.5 star property
Aparthotel in Batam with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Panbil Residence Serviced Apartment

Outdoor pool, sun loungers
Interior
Penthouse Exclusive Package | 1 bedroom, premium bedding, in-room safe, blackout drapes
Exterior
Penthouse Exclusive Package | Lake view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Bar
  • Spa
  • Gym
  • Pool
  • Outdoor Space

Explore the area

View in a map
Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433
  • Place, Batam Centre Ferry Terminal
    ‪7 min drive‬
  • Place, Batam Centre
    ‪7 min drive‬
  • Place, Nagoya Hill Mall
    ‪8 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪12 min drive‬

Room options

Executive Suite, 2 Bedrooms

  • 775 sq ft
  • 2 bedrooms
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 3 Bedrooms

  • 1033 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Junior Suite, 2 Bedrooms

  • 689 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room, Garden View

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Penthouse Exclusive Package

  • 2153 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room, Forest View

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Room

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 5

Junior Suite

  • Sleeps 3

Executive Suite

  • Sleeps 4

Executive Room

  • Sleeps 2

Deluxe Forest View

  • Sleeps 2

Deluxe Room With Garden View

  • Sleeps 2

Penthouse

  • Sleeps 6

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About the neighborhood

Batam

Panbil Residence Serviced Apartment places you next to Eska Wellness Spa and within a mile (2 km) of Panbil Nature Reserve. This 334-room, 3.5-star aparthotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Batam Centre Ferry Terminal - 7 min drive - 4.7 miles
  • Batam Centre - 7 min drive - 4.7 miles
  • Batam Center Shopping Area - 7 min drive - 4.7 miles
  • Nagoya Hill Mall - 8 min drive - 5.6 miles
  • Grand Batam Mall - 8 min drive - 5.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Morning Bakery - ‬6 min drive
  • ‪RM Sederhana Panbil - ‬14 min walk
  • ‪Coffee Town Kaya Toast - ‬17 min walk
  • ‪KFC - ‬17 min walk
  • ‪Ayam Penyet Ria - ‬15 min walk

About this property

Panbil Residence Serviced Apartment

Aparthotel in Batam with a full-service spa and a fitness center
Panbil Residence Serviced Apartment features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available on request) for IDR 150000.00 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa aparthotel include a gym, a sauna, and free WiFi in public areas.
Each apartment is air-conditioned and features a kitchenette and a balcony or patio, and there's space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 55-inch LED TV with cable channels. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an electric kettle, free local calls, and free bottled water.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Pool/Spa

  • Body scrubs
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 11:00 AM to 7:00 PM at scheduled times and on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Electric kettle
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 55-inch LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Ropes course
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 16 floors
  • 334 units
  • Built in 2017
  • Free bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 150000.00 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Panbil Residence Apartment
Panbil Residence Batam
Panbil Residence
Panbil Serviced Batam
Panbil Residence Apartment Batam
Panbil Residence Serviced Apartment Batam
Panbil Residence Serviced Apartment Aparthotel
Panbil Residence Serviced Apartment Aparthotel Batam

Frequently asked questions

Is a free cancellation option available at Panbil Residence Serviced Apartment?

Panbil Residence Serviced Apartment provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Panbil Residence Serviced Apartment?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Panbil Residence Serviced Apartment on Oct 7, 2025 start from $37.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Panbil Residence Serviced Apartment?

This aparthotel is located in Batam, just steps from Eska Wellness Spa. You'll also find Batam Centre Ferry Terminal and Batam Center Shopping Area within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is a spa located at Panbil Residence Serviced Apartment?

There is a full-service spa available for guests to enjoy and services include body scrubs, massages, and mani/pedis.

Does Panbil Residence Serviced Apartment have a casino at the property?

No, Panbil Residence Serviced Apartment doesn't have a casino.

Will I find an indoor pool at Panbil Residence Serviced Apartment?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Panbil Residence Serviced Apartment good for couples?

There are plenty of amenities for couples at this aparthotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Panbil Residence Serviced Apartment have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does Panbil Residence Serviced Apartment feature a restaurant that includes a breakfast menu?

No, Panbil Residence Serviced Apartment doesn't have a restaurant that serves breakfast.

Will Panbil Residence Serviced Apartment allow pets to stay free of charge?

No, pets and service animals aren't allowed at Panbil Residence Serviced Apartment.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from Panbil Residence Serviced Apartment?

The closest major airport to Panbil Residence Serviced Apartment is Batam Batu Besar (BTH-Hang Nadim), which is 8.9 mi away (19 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Panbil Residence Serviced Apartment?

Yes, every apartment at Panbil Residence Serviced Apartment comes with a balcony with some featuring lake or garden views.

Reviews

Panbil Residence Serviced Apartment Reviews

8.6

Excellent

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 52 out of 122 reviews
Rating 8 - Good. 48 out of 122 reviews
Rating 6 - Okay. 17 out of 122 reviews
Rating 4 - Poor. 5 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

Reviews

10/10 Excellent

Ghim Lee

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It has provided queen size bed in 2 bedroom as per our request for my family of four. Only improvement needed is to provide pots and pans, knife and cutting board. Having a kitchen but no proper kitchen tools serves no purpose.
Stayed 1 night in May 2025

8/10 Good

SIVA UTHIRASWAN

Traveled with family
Liked: Cleanliness, room comfort

Panbill holiday stay

A great place to stay with family. Very comfortable. Night Close eyes then open already mg.very nice. Buffet breakfast not many varieties.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hema malini

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Putri

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Kian Wee

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Agnes, Singapore

Traveled with group, Traveled with family
Property is old/dated. Check-in meant to be at 2pm but family room still not ready at 3.40pm. We were told to wait for another 15mins when we tried to check in. Reception tried to make good by offering us a late checkout the next day but we declined as we have a ferry to take to return home. They also tried to offer a discount for our next stay which we declined as we were not sure if we will be returning. In the end, they make good by offering a free transfer to the ferry terminal and they sent some fries and water melon juice which we did not consume as were were out the whole evening. Birthday stay was ruined due to the unpleasant check-in experience.
Stayed 1 night in Aug 2024

8/10 Good

Hong Wei

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, property conditions & facilities
The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Wei Chung

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort

Wonderful return 😍

Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember! Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love! Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries! Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal! My wife and I really enjoyed our stay, and would love to come back!
Stayed 3 nights in Apr 2024

8/10 Good

Tomasz

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Feb 2024

8/10 Good

Tomasz

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, room comfort

Panbil Residence Serviced Apartment Batam,

used as base before joining vessel
Stayed 2 nights in Oct 2023

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 6 nights in Jul 2023

10/10 Excellent

Moleya

Traveled with family
Liked: Cleanliness, room comfort

Awesome Stay

Superb stay - family love it so much. Will return for next trip.
Stayed 2 nights in Nov 2022

8/10 Good

Mohd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
Stayed 2 nights in Jan 2020

10/10 Excellent

Amran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Ravindran

Traveled with group
Liked: Cleanliness, room comfort
This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart . Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi . Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty . Sorry to said this hope I don't come to this hotel again Thank u
Stayed 1 night in Jan 2020

10/10 Excellent

Seri, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I dislike about my stay. Enjoyed every bit of it
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza. Lake view and the town view was superb. Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent experience.
Stayed 4 nights in Nov 2019