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Naya Bacalar Hotel - Adults Only

Property class: 4
VIP Access

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Photo gallery for Naya Bacalar Hotel - Adults Only

Dock
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Sundeck
Memory foam beds, free WiFi, bed sheets
Romantic Room, 1 King Bed, Private Pool, Garden View | Garden view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boulevard Aaron Merino Fernandez Reg 16 Mz 70 Lt 3, Centro, San Román, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪8 min drive‬
  • Place, Cenote Cocalitos
    ‪13 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Romantic Room, 1 King Bed, Terrace, Garden View

Romantic Room, 1 King Bed, Terrace, Garden View | Memory foam beds, free WiFi, bed sheets

Romantic Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View

Romantic Room, 1 King Bed, Private Pool, Garden View | Memory foam beds, free WiFi, bed sheets

Romantic Room, 1 King Bed, Private Pool, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View

Romantic Double Room, 1 King Bed, Private Pool, Pool View | Memory foam beds, free WiFi, bed sheets

Romantic Double Room, 1 King Bed, Private Pool, Pool View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Bacalar

Naya Bacalar Hotel - Adults Only places you next to Lake Bacalar and within a 10-minute drive of other popular attractions like Laguna Bacalar Ecological Park. This 4-star hotel has 8 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lake Bacalar - 2 min walk - 0.1 miles
  • Laguna Bacalar Ecological Park - 8 min drive - 4.2 miles
  • Fort of San Felipe - 9 min drive - 4.7 miles
  • Cenote Azul - 12 min drive - 7.1 miles
  • Cenote Cocalitos - 13 min drive - 6.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 44 min drive

Restaurants

  • ‪asadero el establo - ‬4 min drive
  • ‪Las Miches De La 1 - ‬6 min drive
  • ‪Pueblo Pirata - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬4 min drive
  • ‪6 hermanos - ‬7 min drive

About this property

Naya Bacalar Hotel - Adults Only

Guests of Naya Bacalar Hotel - Adults Only enjoy an outdoor pool, free WiFi in public areas, and spa services. Free parking is included with your stay. The front desk has multilingual staff that can help with concierge services and luggage storage. This hotel also has wedding services.
Guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer rainfall showers and hair dryers. Ceiling fans are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and manicures and pedicures.

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  • Spa
  • Parking included
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May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nayade

Things to do

  • Boat
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Sail boat
  • Winery release events
  • Ziplining

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Outdoor entertainment area

Spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1500 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Frequently asked questions

What's there to do within easy reach of Naya Bacalar Hotel - Adults Only?

This hotel is located in Bacalar, just steps from Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe within a short drive.

How much does it cost to stay at Naya Bacalar Hotel - Adults Only?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Naya Bacalar Hotel - Adults Only on May 6, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Naya Bacalar Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at Naya Bacalar Hotel - Adults Only?

Spa services at the hotel include deep-tissue massages and mani/pedis.

Does Naya Bacalar Hotel - Adults Only have a casino at the property?

No, Naya Bacalar Hotel - Adults Only doesn't have a casino.

Is there an indoor pool at Naya Bacalar Hotel - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

Is Naya Bacalar Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a private pool as well as a restaurant and an outdoor pool.

Are there hot tubs at Naya Bacalar Hotel?

No, there isn't a spa tub at this hotel.

Does Naya Bacalar Hotel - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Naya Bacalar Hotel - Adults Only serves free continental breakfast at Nayade each morning.

Does Naya Bacalar Hotel - Adults Only allow pets to stay free of charge?

No, pets aren't allowed at Naya Bacalar Hotel - Adults Only.

Are there connecting rooms at Naya Bacalar Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Naya Bacalar Hotel - Adults Only?

The closest major airport to Naya Bacalar Hotel - Adults Only is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 27.1 mi away (44 minutes by car). Another top airport is Corozal (CZH), which is around 23.6 mi away.

Are there rooms with balconies at Naya Bacalar Hotel?

Yes, every guestroom at Naya Bacalar Hotel comes with a deck/patio and some offer garden views.

Does Naya Bacalar Hotel - Adults Only host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Naya Bacalar Hotel - Adults Only.

Naya Bacalar Hotel - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 30 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adolfo

Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was not really useable bc it was not heated but the deck around the lake was spectacular
Stayed 5 nights in Dec 2025

10/10 Excellent

Kirsten, Niantic

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the coolest places we’ve ever stayed. Amazing jungle setting, super cool rooms with amazing decor, romantic lighting, thatch walls, outdoor shower, awesome plunge pool at the front door. We loved the cats everywhere, the open air reception lounge, awesome, friendly staff and beautiful lagoon. This place was like a super cool, semi fancy Gilligans island. If you like boring, beige, generic hotel chains, don’t come here.
Stayed 4 nights in Dec 2025

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kolleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023

10/10 Excellent

Axel X

Liked: Cleanliness, staff & service, amenities
El personal y el lugar son de lo mejor
Stayed 2 nights in Jan 2026

10/10 Excellent

SUSANA ALEJANDRA

Stayed 2 nights in Dec 2025

6/10 Okay

Nuria

Liked: Cleanliness, staff & service
Siento q habia partes en la q faltaba barrer, como las terrazas , las áreas comunes fuera del restaurante , sucio y manchadas las fundas de los camastros , no hay nada más q la alberca de cada habitación, y el restaurante, que en la noche no atiende en, lo demás de las áreas comunes están sin servicio y vacías, la habitación bien pero no me dieron lo que compré, y según ellos me dieron un upgrade, sin decirme si me parecía, y dijeron q eso pedí y no era verdad , el día q me fui no había más q una persona atendiendo el desayuno y fue como al aventon, y tarde, siempre amables las personas eso si. No creo recomendarlo no volvería
Stayed 3 nights in Nov 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendado
Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para disfrutar
Stayed 3 nights in Nov 2024

8/10 Good

YANIRE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan, estado de mexico

Traveled with partner
Liked: Amenities
Extraordinario hotel cuidado en todo
Stayed 3 nights in Jun 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy bonito y agradable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rafael

Stayed 1 night in Apr 2024