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Khaban Bacalar Hotel Boutique

Property class: 3.5
VIP Access

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Photo gallery for Khaban Bacalar Hotel Boutique

A floating dining setup with a wicker table, plates, cutlery, and a drink in a tropical setting.
Property video
A wooden deck with a thatched roof overlooking a turquoise sea and palm trees.
A wooden staircase leading to a thatched-roof structure surrounded by lush palm trees.
A bathroom with a large circular mirror, a sink, a basket of toiletries, and a bottle of reed diffuser.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪14 min drive‬
  • Place, Fort of San Felipe
    ‪15 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪47 min drive‬
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Room options

View all photos for Deluxe Double with Balcony Garden View

Room

Deluxe Double with Balcony Garden View

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe King with Balcony Garden View

A bedroom with a bed, a wooden bench, a nightstand, a ceiling fan, and a view of a hammock and greenery outside.

Deluxe King with Balcony Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Balcony

A hotel room with two wooden beds, a ceiling fan, and a stone wall.

Double Room with Balcony

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double with Balcony Garden View

A hotel room with two beds, a balcony with a chair, and a view of lush greenery.

Deluxe Double with Balcony Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa Khaban Private Pool Lagoon Front - up to 6 people

A wooden deck with red lounge chairs, a pool, and a view of the sea.

Villa Khaban Private Pool Lagoon Front - up to 6 people

  • Lagoon view
  • 1292 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King with Balcony Garden View

A hotel room with a large bed, a bench at the window, and a stone wall.

Deluxe King with Balcony Garden View

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite with Balcony Lagoon View

A bedroom with a large bed, a view of the ocean, a hammock, and a chair outside the window.

Master Suite with Balcony Lagoon View

  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Double Suite with Balcony Lagoon View

A room with two beds, a view of the sea, and a hammock.

Master Double Suite with Balcony Lagoon View

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room with Balcony

A hammock on a wooden deck with a sliding glass door leading to a bedroom with a bed and curtains.

Double Room with Balcony

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Bacalar

Khaban Bacalar Hotel Boutique places you next to Lake Bacalar and a short drive from other popular attractions like Laguna Bacalar Ecological Park. This 13-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lake Bacalar - 1 min drive - 0.3 miles
  • Polytechnic University of Bacalar - 14 min drive - 8.1 miles
  • Laguna Bacalar Ecological Park - 14 min drive - 8.4 miles
  • Fort of San Felipe - 15 min drive - 8.8 miles
  • Municipal Spa of Bacalar - 16 min drive - 9.3 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive

Restaurants

  • ‪asadero el establo - ‬11 min drive
  • ‪La Playita - ‬14 min drive
  • ‪Marisqueria El Taco Loco - ‬11 min drive
  • ‪Pueblo Pirata - ‬9 min drive
  • ‪Las Miches De La 1 - ‬13 min drive

About this property

Khaban Bacalar Hotel Boutique

At Khaban Bacalar Hotel Boutique, guests have access to an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 5000 per vehicle roundtrip. Front-desk staff can assist with securing valuables and tours/tickets. Additional amenities include a terrace and a garden.
Guests can stay connected with free WiFi. Relax with a rainfall shower, then climb into a pillowtop bed with premium linens. Other standard amenities include balconies, minibars, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body scrubs, and body treatments.

Similar properties

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  • Hot tub
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9.0 out of 10, Wonderful, 439 reviews
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Oct 4 - Oct 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Canoeing
  • Kayaking
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 5000 per vehicle (roundtrip, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 010-047-007396/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

Is free cancellation available at Khaban Bacalar Hotel Boutique?

Khaban Bacalar Hotel Boutique offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Khaban Bacalar Hotel Boutique?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Khaban Bacalar Hotel Boutique on Oct 27, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Khaban Bacalar Hotel Boutique?

This hotel is located in Bacalar, just steps from Lake Bacalar. You'll also find Laguna Bacalar Ecological Park and Fort of San Felipe nearby.

Is there a spa available at Khaban Bacalar Hotel Boutique?

Spa services at the hotel include couples treatments, massages, and body treatments.

Does Khaban Bacalar Hotel Boutique have a casino at the property?

No, Khaban Bacalar Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Khaban Bacalar Hotel Boutique?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Khaban Bacalar Hotel Boutique feature a restaurant that includes a breakfast menu?

Yes, Khaban Bacalar Hotel Boutique serves free breakfast (local cuisine) each morning from its restaurant.

Will Khaban Bacalar Hotel Boutique allow pets to stay for free?

No, pets aren't allowed at Khaban Bacalar Hotel Boutique though service animals are welcome.

Where is the closest airport to Khaban Bacalar Hotel Boutique?

The closest major airport to Khaban Bacalar Hotel Boutique is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is about 16.3 mi away. Another top airport is Corozal (CZH), which is around 25.3 mi away.

Khaban Bacalar Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 122 reviews
Rating 8 - Good. 17 out of 122 reviews
Rating 6 - Okay. 9 out of 122 reviews
Rating 4 - Poor. 2 out of 122 reviews
Rating 2 - Terrible. 10 out of 122 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the water.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar increible. Disconnected from the world and connected with nature
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here. We enjoyed the wonderful, made-to-order breakfast each morning with great views. We took the kayaks out on the water. The pool was cool and refreshing. Our room had great a/c and a comfortable bed.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Im enjoying staying at this hotel during my Bacalar trip with beautiful view from my room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
10/10. The resort was amazing, very beautiful very peaceful and relaxing. The staff was very accommodating and attentive. I would recommend 10/10.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Excellent costumer service. The restaurant has a good variety of food. Definerly you need a car to go there. If you dont rent a car or have a car you should avoid it. Service taxi is around 20 dollars from downtown to the hotel and 20 dollars to go from the hotel to downtown. If you want to disconnect and stay the whole time at the hotel then you will enjoy they have the necessary there.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent place right off the Bacalar Lagoon. Staff and hotel was very accommodating and friendly. Would absolutely recommend this place.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay quite, beautiful view to lake, staff friendly .
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Location, food, rooms, service
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent and clean staff were friendly and helpful.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quiet and peaceful
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for sure!!

The service was excellent. The food was excellent. I would stay here again in a heartbeat.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, i will be back again. Calm & relax
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

Great experience

We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is remote, down a 2km dirt track road. This adds to the relaxation and "switch off" feeling. The property is right on the lagoon, so it is very beautiful and nice to be so close to the water. The kayaks are free to use. However, the hotel has only 1 restaurant and the menu is rather limited. Service was rather slow considering the place never had more than 4 tables for dinner service. Given that there are no other places to eat nearby and no hotel entertainment, evenings can feel a little slow. Our room was large and spacious with a large balcony. At times there was a bad smell coming from the sink, but other than that no complaints. I think this hotel is suited for maybe 2 nights, but we stayed for 4, which in hindsight felt too long.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Limited on the food The outside of the property was not to clean to many leaves
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities
When we first arrived, the staff didn’t greet us at all and rather just read us a large list of rules to follow during our stay which they constantly broke on their own. Our calls and messages were never answered. Some staff was also selling alcohol to a loud, already very drunk man at around midnight though one of the rules stated that we could not make noise after 10pm. The towels provided in our room were dirty. They would take our towels for cleaning and never return them either. I would definitely advise that you do not stay here.
Stayed 3 nights in Nov 2025