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Waitakere Resort & Spa

4.0 star property
Hotel with a full-service spa, in the vicinity of Arataki Visitor Centre
VIP Access

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Photo gallery for Waitakere Resort & Spa

Breakfast, lunch and dinner served
Luxury Gate Villa | Living area | Flat-screen TV
Lobby
Luxury Gate Villa | Premium bedding, in-room safe, desk, blackout drapes
Two-Bedroom Apartment with City View | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
573 Scenic Drive, Auckland, 0612
  • Place, Arataki Visitor Centre
    ‪4 min drive‬
  • Place, Waitakere Golf Club
    ‪9 min drive‬
  • Place, Waitakere Ranges
    ‪9 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Gate Villa

Luxury Gate Villa | Living area | Flat-screen TV

Luxury Gate Villa

  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Loft Room

Loft Room | Premium bedding, in-room safe, desk, blackout drapes

Loft Room

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Spa Apartment

Garden Spa Apartment | Premium bedding, in-room safe, desk, blackout drapes

Garden Spa Apartment

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Spa View Apartment

Garden Spa View Apartment | Premium bedding, in-room safe, desk, blackout drapes

Garden Spa View Apartment

8.0 out of 10
Very good
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two-Bedroom Apartment with City View

Two-Bedroom Apartment with City View | Premium bedding, in-room safe, desk, blackout drapes

Two-Bedroom Apartment with City View

  • 431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2

View all photos for Premier Room with City View

Premium bedding, in-room safe, desk, blackout drapes

Premier Room with City View

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Room

Television

Loft Room

  • Sleeps 2

View all photos for Luxury Gate Villa

Premium bedding, in-room safe, desk, blackout drapes

Luxury Gate Villa

  • Sleeps 4

Garden Spa Apartment

  • Sleeps 4

Garden Spa View Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment With City View

Premium bedding, in-room safe, desk, blackout drapes

Two-Bedroom Apartment With City View

  • Sleeps 4

View all photos for Premier Room With City View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Premier Room With City View

  • Sleeps 2

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About the neighborhood

Auckland

Located in Waiatarua, Waitakere Resort & Spa is within a 10-minute drive of popular attractions such as Arataki Visitor Centre and Waitakere Ranges. This 26-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Arataki Visitor Centre - 4 min drive - 4.5 miles
  • Artisan Wine - 8 min drive - 5.4 miles
  • Waitakere Golf Club - 9 min drive - 7.4 miles
  • Waitakere Ranges - 9 min drive - 6.7 miles
  • Piha Beach - 15 min drive - 11.2 miles

Getting around

  • Waitakere Station - 13 min drive
  • Auckland Intl. Airport (AKL) - 46 min drive

Restaurants

  • ‪Swanson RSA - ‬14 min drive
  • ‪Bmk - Bun Mee Kiwi - ‬12 min drive
  • ‪McDonald's - ‬12 min drive
  • ‪Swanson Station Cafe - ‬13 min drive
  • ‪Korero Cafe - ‬15 min drive

About this property

Waitakere Resort & Spa

Hotel with a full-service spa, in the vicinity of Arataki Visitor Centre
At Waitakere Resort & Spa, guests enjoy a full-service spa, an outdoor pool, and a gym. A stay here includes free parking. The front desk has multilingual staff that can help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wairua Day Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Vineyard

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (861 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 5 and younger from January to December (children are welcome to stay the rest of the year)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Auckland's Waitakere Estate Heritage Collection Waiatarua
Waitakere Resort Spa
Waitakere Resort & Spa Hotel
Waitakere Resort & Spa Auckland
Heritage Collection Waitakere Estate
Waitakere Resort & Spa Hotel Auckland

Frequently asked questions

Is a free cancellation option available at Waitakere Resort & Spa?

Waitakere Resort & Spa offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Waitakere Resort & Spa?

This hotel is situated in Waiatarua, close to Waitakere Ranges, Piha Beach, and Crystal Mountain. You'll also find Trusts Stadium and Artisan Wine nearby.

Is parking available on site at Waitakere Resort & Spa?

Yes, uncovered self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa available at Waitakere Resort & Spa?

Wairua Day Spa is the hotel's spa and services include prenatal massages, deep-tissue massages, body wraps, and reflexology.

Does Waitakere Resort & Spa include a casino on the premises?

No, Waitakere Resort & Spa doesn't have a casino.

Will I find an indoor pool at Waitakere Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Waitakere Resort & Spa?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at Waitakere Resort & Spa?

No, but this hotel does have a sauna.

Does Waitakere Resort & Spa have a restaurant with a breakfast menu?

Yes, Waitakere Resort & Spa serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Waitakere Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Waitakere Resort & Spa.

Does Waitakere Resort & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Waitakere Resort & Spa?

The closest major airport to Waitakere Resort & Spa is Auckland Intl. Airport (AKL), which is 25.1 mi away (46 minutes by car).

Can I book a room with a balcony at Waitakere Resort & Spa?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy garden or pool views.

Does Waitakere Resort & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Waitakere Resort & Spa.

Waitakere Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 489 reviews
Rating 8 - Good. 160 out of 489 reviews
Rating 6 - Okay. 39 out of 489 reviews
Rating 4 - Poor. 19 out of 489 reviews
Rating 2 - Terrible. 15 out of 489 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place, thanks for the stay!
Stayed 1 night in Sep 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for a continental breakfast that I paid extra for. After showing the documents they wouldn’t make any changes. I was told to see Expedia.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The spa bath was enjoyable. The views were absolutely fabulous. Bush walks on your doorstep. Worth to stay at.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem! Beautifully positioned amongst nature with fabulous views. Our room was spacious, clean, bright and airy with a gorgeous outlook towards Auckland city. The bathroom was luxurious. The restaurant served very nice meals for dinner and breakfast and friendly wait staff. We only booked for one night but would have loved to stay longer. Great spot to explore the nearby beaches of Piha and Bethels
Stayed 1 night in Sep 2025

8/10 Good

Pauline

Liked: Staff & service, property conditions & facilities
I loved the quiet surroundings. The staff were excellent - very friendly and accommodating. The bed was really comfortable. The room was excellent - spacious and had everything I needed. 2 small things I didn't like - the fridge needed a clean and so did the drawer in the bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miodrag, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal environment, you need to come to see it yourself: it is like you are in the city, but actually in the middle of untouched forest.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor was a bit outdated but the views and gardens are outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

Mukesh, Auckland

Stayed 1 night in Aug 2025

8/10 Good

Shona

Liked: Cleanliness, staff & service
Beautiful food. Comfortable rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Traveled with partner
Disliked: Amenities
We stayed in one of the two apartments. It smelt damp, the bed was very hard and uncomfortable and the couches had stains on them. Unfortunately the beautiful view didn't make up for that and the sauna didn't seem to ever get to temperature.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinson

Business traveler, Traveled with partner
Liked: Amenities
Perfect stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and view. Very large room with comfortable bed. Will definitely be back.
Stayed 1 night in Jun 2025

8/10 Good

heather

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views were amazing , staff were very friendly
Stayed 1 night in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time, there was an old biscuit that was under one of the beds and there was ants and a blow fly but the service and food was great I really enjoyed my getaway the workers were very nice and Im definitely coming back again
Stayed 3 nights in May 2025

8/10 Good

Wayne

Liked: Staff & service
We stayed in one of the cabins, was very private although the unit smelt very musty during our 2-night stay. There are no lights (bulbs have been taken out) on the driveway, so very dark walking from restaurant back to our cabin in the evening, could easily have walked over the bank as you cannot see anything
Stayed 2 nights in Apr 2025

10/10 Excellent

eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay where your surrounded by nature and peacefulness. I loved the food at the restaurant and recommend the eye fillet and the secrets of citrus for dessert!
Stayed 2 nights in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
The view is amazing and the amenities on site meant that you could relax.
Stayed 2 nights in Mar 2025

8/10 Good

Keryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and peaceful, really comfortable beds
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Patio and outdated hotel
Stayed 2 nights in Mar 2025

8/10 Good

gus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off beaten path
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Stayed 1 night in Feb 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Can recommend
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Views outstanding, pool & sauna on site. Restaurant good. Can recommend
Stayed 1 night in Feb 2025

4/10 Poor

Brianna

Disliked: Amenities
The rooms and property are run down. Room had torn curtains, holes in the ceiling, and stained bath towels. My room was above the restaurant and could hear constant loud noise of them cleaning the kitchen until almost 2am. Staff was excellent however
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark, Hedge End

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that's absolutely full of character and should be enjoyed for what it is. We totally loved our stay there and will definitely be back. It's in a stunning location, the staff are all super friendly, it has a great restaurant overlooking Auckland, and the rooms are comfortable. It's not perfect and that's part of its charm, but it is unique and fun.
Stayed 1 night in Feb 2025

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