VR Queen Street - Hotel & Suites

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen | Fridge, microwave, electric kettle, toaster
Lobby
Front of property
One-Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, toaster
Premier King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
401 Queen Street, Auckland, 1010
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland Ferry Terminal
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

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Room options

Premier King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Standard King Room

8.6 out of 10
Excellent
(38 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Two-Bedroom Suite

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

One-Bedroom Suite

8.0 out of 10
Very good
(12 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Compact Single Room

  • Sleeps 1
  • 1 Twin Bed

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Suite

  • Sleeps 4
  • 2 Queen Beds

Premier King Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, VR Queen Street - Hotel & Suites is adjacent to Queen Street Shopping District and within a 5-minute walk of other popular sights like University of Auckland. This 80-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • University of Auckland - 3 min walk - 0.2 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles
  • Auckland Ferry Terminal - 20 min walk - 1.1 miles
  • Spark Arena - 3 min drive - 1.6 miles

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬4 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Eight at Cordis, Auckland - ‬2 min walk
  • ‪The Whitelady K Road - ‬4 min walk

About this property

VR Queen Street - Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
At VR Queen Street - Hotel & Suites, guests have access to free WiFi in public areas, conference space, and laundry facilities. Self parking is available for NZD 40 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a water dispenser, a porter/bellhop, and a TV in a common area.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, microwaves, and electric kettles. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for NZD 50 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: NZD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

Are free cancellation options available at VR Queen Street - Hotel & Suites?

VR Queen Street - Hotel & Suites offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do near VR Queen Street - Hotel & Suites?

This hotel is situated in Auckland Central Business District within a short 14-minute walk of Sky Tower and also 1 minutes on foot from Queen Street Shopping District. You'll also find SkyCity Casino and Queens Wharf less than a mile away.

Is parking available on site at VR Queen Street - Hotel & Suites?

Yes, secured parking is offered for NZD 40 per night with in/out privileges. Though parking is limited, accessible parking and bicycle parking are also available.

Does VR Queen Street - Hotel & Suites have a casino on the premises?

No, VR Queen Street - Hotel & Suites doesn't have a casino.

Is there an indoor pool at VR Queen Street - Hotel & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at VR Queen Street - Hotel & Suites?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature Champagne service.

Does VR Queen Street - Hotel & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does VR Queen Street - Hotel & Suites feature a restaurant that includes a breakfast menu?

Yes, VR Queen Street - Hotel & Suites serves buffet breakfast for a surcharge each morning at Latitude 36.

Does VR Queen Street - Hotel & Suites allow pets to stay for free?

No, pets aren't allowed at VR Queen Street - Hotel & Suites though service animals are welcome.

Are there connecting rooms at VR Queen Street - Hotel & Suites?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to VR Queen Street - Hotel & Suites?

The closest major airport to VR Queen Street - Hotel & Suites is Auckland Intl. Airport (AKL), which is 13.2 mi away (26 minutes by car).

Are there rooms with balconies that I can book at VR Queen Street - Hotel & Suites?

No, you won't find guestrooms with balconies at VR Queen Street - Hotel & Suites.

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

AJAY P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly place with parking!

Comfortable and clean rooms. Excellent service and response. Great place to stay with family
Stayed 3 nights in Mar 2025

8/10 Good

Yanming

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Same outfit as Ascotia, but higher standard of room. Staff were all friendly. Breakfast was $20/morning which seems quite reasonable. My preference is to stay here when I visit Auckland.
Stayed 9 nights in Mar 2025

6/10 Okay

Thomas, Dunedin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Baz

Liked: Cleanliness, staff & service
The air conditioning power and user control needs improvement but I noticed a bunch of fans sitting in the hallway so I suspect they're aware of the issue and doing their best to resolve that. We simply brought one into our room for the night. Also, the body wash ran out in the shower which was a bummer. The king bed was actually two single beds pushed together but we found that to be really comfortable, we both had such a good sleep. The lady at reception was great. Overall, for the price, we were happy.
Stayed 1 night in Mar 2025

8/10 Good

Anilkumar

Traveled with partner
Liked: Amenities
Great location Good room Front desk staff not the best
Stayed 2 nights in Feb 2025

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities
Staff offered us early check-in. Hotel was clean and staff professional.
Stayed 6 nights in Mar 2025

6/10 Okay

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. One thing I didn’t was that two beds were pushed together to make one, which made the bed not the comfiest. Overall pretty good location, about a 30-40 minute walk to the viaduct and there’s lots of food options near by.
Stayed 5 nights in Mar 2025

10/10 Excellent

Martyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Puneet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super Friendly and Helpful
Stayed 1 night in Feb 2025

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to clean our room and my sister did also. She even found pills on the nightstand. They are lucky we did not have kids because it looked like candy.
Stayed 2 nights in Feb 2025

8/10 Good

Aleasia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and quiet. Everyone was really friendly and helpful bar one staff member. Also do be prepared to pay a ‘damages’ bond on check in that you will be refunded after your stay. Overall a convenient place to stay for a couple nights for the price.
Stayed 2 nights in Feb 2025

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Kisha

Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Stayed 1 night in Feb 2025

10/10 Excellent

Himadri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, servicing and staff were all perfect. The location of the hotel is very central. Highly recommend for an enjoyable Auckland holiday.
Stayed 3 nights in Feb 2025

10/10 Excellent

dennis

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was very disappointed with the fact that I had to ask for so many things that should have been there In the kitchen area the oven had no instructions how to use it also their oven tins for cooking with, on the hob their were no saucepans or frying pan. Their were no oven gloves to lift things out of the oven. When it came to a few bits of washing up their was no liquid or mops or drying up cloths. I also had to ask for a tin opener. Two days before my departure I booked a car to take me to the airport and an early morning call for 6 am The night before my departure I checked with reception that everything was on their list for the following morning.Fortunately I arose early but their was no call to my room as requested. The whole experience was a great disappointment
Stayed 10 nights in Jan 2025

10/10 Excellent

Malia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking diatance from queens wharf. Helpful staff, good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities, especially for the very reasonable price: Twin beds for kids, hair dryer, full kitchen, toiletries, lots of hot chocolate sachets, YouTube on TV, walkable to cbd, nxt to academic sector, secure parking - extra cost but worthwhile.
Stayed 1 night in Jan 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Clean, central, one staff member a bit rude.

A nice hotel in a central location. Clean, small kitchen available in room. Check in staff person was friendly. Later on, we were locked out of our safe and the evening staff person was not happy with us (kind of rude) saying she couldn’t help us at the moment as she couldn’t leave the front desk, but no was there at the time. We were leaving early in the morning and I went down an hour later and then she came to help (no was at the desk at that time either). She made us feel like we put her out and then she talked down to us about not using the safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good about these people. Use The Quadrant usually and tried this- also perfect. Maybe better. It’s down to the group’s commitment to great customer service. Well done.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room with good facilities. Very quiet too even though close to the centre
Stayed 3 nights in Jan 2025

8/10 Good

Leonora

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable and good value. good food also at good value.
Stayed 2 nights in Jan 2025