We came to Athens to visit our daughter for her sorority's parents weekend. We were excited to find this VRBO near her sorority house and five points. The first signal that this visit would not be ideal is that I had to ask for the check in information at 4pm the day of, realizing it had not been sent to me at check in time. Then, when we arrived at the unit around 5:30, we realized the unit had not been cleaned since the last people had stayed there. The beds were messy, the towels were wet and mildewed in the washing machine, and the trash was spilling out on the floor. Old food was in the refrigerator. The bathrooms were filthy, and the bathroom trash was overflowing. To make matters worse, there was a putrid smell in the unit from matter that had not been flushed in the toilet. I did reach out immediately for assistance, but since March 21 have not had any response for a discount or refund. We did receive an apology. It seems there is a problem with the property management business that this unit is using. We had nowhere else to go, and hotels were all booked. I cleaned the apartment myself, and washed the sheets and towels myself. We have not received any refund or discount.