The cleanliness and everything was fine. The problem was with the host. The rental is a basement just below the house, and I understand wanting to use extra space to make money. But if you are going to continue cleaning, opening loud creaky doors, and having your kids run all over the place until almost midnight, you shouldn't have a vacation rental below. Also, there is a door connecting the rental to the rest of the house, and a child came down to that door, and suddenly began crying loudly and then ran upstairs, continuing to cry loud enough that we could hear the child, and someone try to console the child. I had been up since 4am the day we checked in, and I chose to get out of bed at 1130 and just drive 3 hours home because the noise was so bad. Ultimately, I did not get the service I paid for because the noise was unbearable, and I really want a refund because I feel as though I was mislead about this property.