The front desk staff were courteous (even in the face of some extremely rude and verbally abusive customers) and efficient (even having to work with only paper records since their computer system was not functioning).
This must be a busy time of year. I had to wait nearly 2 hours after regular check in to get into my room. I can hear lots of people above and in other rooms. Will not ever stay here again.
Staff friendly and helpful. The window had a stick to keep the door closed, bathroom door felt like it was going to fall off. Not secured.
The heaters weren’t working the entire time.
Great friendly staff, nice walking right behind hotel next to ship creek. Would stay again!
Liked shuttle service and hotel personnel Did not like thin walls letting noise from others thru. Terrible train whistle at all hours of night. room had had smoker. far away from city center
Normal hotel. The breakfast is overly simple. No fruit or egg or bread or yogurt.
Pool had black flakes floating throughout. Room was quiet Bartender was pretty self involved.
The late checkout was cool. But there was blood on my door and on the carpet. Also, there were plenty of drunk indigenous peronel interacting with me trying to sell me illegal contraband.
Convenience to downtown and you can walk to downtown
Loved the location by the creek and the Ulu factory. The Ulu Factory shuttle made it easy to get into downtown to visit or go to other places. Creek very pleasant to walk alongside of. Staff at hotel very friendly and accommodating of guests.
I love the unique location of this hotel, the room layout with jetted tub facing tv and river view. Always pleasant stay.
walking distance from Train, not much to do close by and limted food options. Room was clean and bed very comfortable. Worked great for my needs.
Stayed here because location was convenient to Alaska Railroad. It took 4 trips to front desk and 3 different rooms to get a key that worked and gave access to a room that was cleaned. Matresses and bedding were worn and need replacing. Hardware on doors are old and scratched. Ceiling fan in room was missing a blade. TV remote did not work. Room's power breaker tripped while using blow dryer and heater in bathroom. The bathroom was clean. Complimentary breakfast was average. Staff was friendly.
Great place, very clean, and quiet. Walkable distance to shops and restaurants.
Located in Downtown Anchorage, Wingate by Wyndham Anchorage Downtown/Ship Creek is next to Ship Creek Viewing Platform and Ulu Factory. This 100-room hotel welcomes guests with conveniences like 20 restaurants, an indoor pool, and a 24-hour gym.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. This hotel is home to 20 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the 6 coffee shops/cafes.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Fireplaces, refrigerators, and microwaves are also available. Housekeeping is available on request.
At Wingate by Wyndham Anchorage Downtown/Ship Creek, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
The front desk staff were courteous (even in the face of some extremely rude and verbally abusive customers) and efficient (even having to work with only paper records since their computer system was not functioning).
This must be a busy time of year. I had to wait nearly 2 hours after regular check in to get into my room. I can hear lots of people above and in other rooms. Will not ever stay here again.
Staff friendly and helpful. The window had a stick to keep the door closed, bathroom door felt like it was going to fall off. Not secured.
The heaters weren’t working the entire time.
Great friendly staff, nice walking right behind hotel next to ship creek. Would stay again!
Liked shuttle service and hotel personnel Did not like thin walls letting noise from others thru. Terrible train whistle at all hours of night. room had had smoker. far away from city center
Normal hotel. The breakfast is overly simple. No fruit or egg or bread or yogurt.
Pool had black flakes floating throughout. Room was quiet Bartender was pretty self involved.
The late checkout was cool. But there was blood on my door and on the carpet. Also, there were plenty of drunk indigenous peronel interacting with me trying to sell me illegal contraband.
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Angela RGeneral ManagerComfort Inn