Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
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3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Cafe
7 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Exterior
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Room options

View all photos for Junior Suite King Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Tropical View

9.4 out of 10
Exceptional
(20 reviews)
  • Garden view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite King Partial Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out King

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 544 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Preferred Club Junior Suite Tropical View King | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

9.0 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swim Out King

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean View

Romance Master Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Ocean View

  • Ocean view
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front

View from room

Romance Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

View from room

Presidential Suite

  • Sea view
  • 3558 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double Tropical View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Tropical View

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Double Partial Ocean View

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double Partial Ocean View

  • Partial ocean view
  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View King

9.2 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Ocean View Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Preferred Club Junior Suite Tropical View Double | Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Romance Master Suite Swim Out King

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Swim Out King

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, free minibar, in-room safe, desk

Junior Suite King

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Double

  • Garden view
  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out Double

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Out Double

  • Garden view
  • 544 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Swim Out Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Swim Out Double

  • Garden view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Swim Out King

  • Ocean view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Master Suite Ocean Front Swim Out

Premium bedding, free minibar, in-room safe, desk

Romance Master Suite Ocean Front Swim Out

  • Ocean view
  • 1280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Akumal

Secrets Akumal Riviera Maya - Adults Only - All Inclusive places you 6.6 mi (10.6 km) from Xel-Há Park and 8.4 mi (13.5 km) from Dos Ojos Cenote. This 434-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a winery, and a full-service spa.

What's nearby

  • Akumal Beach - 6 min walk - 0.4 miles
  • Akumal Ecological Center - 8 min walk - 0.5 miles
  • Hekab Be Biblioteca - 8 min walk - 0.5 miles
  • Xel-Há Park - 8 min drive - 7.9 miles
  • Xcaret Eco Theme Park - 25 min drive - 23.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Tequila Restaurant - ‬6 min drive
  • ‪Restaurante Rodizio Steak House - ‬5 min walk
  • ‪La Buena Vida - ‬3 min drive
  • ‪Lol Ha - ‬7 min walk
  • ‪Panuchos don abre cuando quiere - ‬11 min walk

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

Secrets Akumal Riviera Maya - Adults Only - All Inclusive features a winery, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this adults-only property include a nightclub, a gym, and 3 hot tubs.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Indoor private hot tubs, free minibar items, and furnished balconies or patios are also standard.
2 outdoor tennis courts and complimentary bicycles are featured at the property. 3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Himitsu
  • Market Cafe
  • Oceana
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 hot tubs
  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,000 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Frequently asked questions

Can I book all-inclusive options at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Akumal Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Secrets Akumal Riviera Maya - Adults Only - All Inclusive on Apr 19, 2026 start from $540, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Akumal Riviera Maya - Adults Only - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

This property in Akumal is within a 10-minute walk of Akumal Beach and Akumal Ecological Center. You'll also find Half Moon Bay and Riviera Maya Golf Club within a short drive.

Is there parking available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Secrets Spa is the property's spa and services include hot stone massages, sports massages, hydrotherapy, and aromatherapy.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive include a casino?

No, Secrets Akumal Riviera Maya - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs.

What amenities will couples enjoy at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 3 outdoor pools with some guestrooms featuring private pools.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have a restaurant with a breakfast menu?

Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

The closest major airport to Secrets Akumal Riviera Maya - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is about 26.3 mi away. Another top airport is Tulum Intl. Airport (TQO), which is around 27.3 mi away.

Are there rooms with balconies that I can book at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?

Yes, every guestroom at Secrets Akumal Riviera Maya - Adults Only - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Secrets Akumal Riviera Maya - Adults Only - All Inclusive.

Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 822 out of 1000 reviews
Rating 8 - Good. 113 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaycee

Liked: Cleanliness, staff & service
Would highly recommend. We’ve stayed at many resorts in Mexico and this one exceeded our expectations. We wanted the higher end all inclusive feel but with more lush greenery. The staff was top notch and attentive to our every need - more than i was expecting but it was incredibly helpful. Every member of the staff would stop what they were doing to show us directions to a restaurant, give us tips on the area, etc. Every
Stayed 5 nights in Mar 2026

10/10 Excellent

Mary Kathryn

Stayed 3 nights in Jan 2026

10/10 Excellent

Anastasia

Stayed 3 nights in Dec 2025

10/10 Excellent

Stacy, Durham

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the food was amazing, the activities on the resort were entertaining and fun, the resort was stunning and so well kept. We loved everybody we came in contact with, with special shout outs to Antonio, Mauricio and Francisco our concierge. Would highly recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Stayed 5 nights in Dec 2025

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, attentive staff, lot of fun. Thank you all!
Stayed 4 nights in Dec 2025

8/10 Good

Yogesh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great, room was fantastic. Caution about the $200 resort credit.The Expedia listing is deceiving. There are limitations such as $10 off a full price wine bottle, $40 off regular priced spa service. Great buffet at the Market Cafe. Nice sit down places near the pool with ocean views (Seaside Grill and Oceana). Fine dining choices in the evening include Himitsu (Japanese), Bordeaux (French)(long wait at times), Portofino (Italian) and El Patio (Mexican). All of the restaurants were fantastic & no resy needed. (Hibachi at Himitsu needs a resy due to limited seating). There are plenty of events during the day that are free. We decided to just hang out at the pool most of the time. The concierges are at every building, and communicate through WhatsApp if you need anything. The staff does go out of their way to make sure that you are taken care of. The reason I did not rate it 5 is because I did not sleep well at night due 2 the bed & pillows. It was just not comfortable for me. I still prefer the beds and pillows at a JW Marriott. The resort grounds are immaculate! Pools are sparkling clean. Beaches are pristine, smooth white sand that feels like flour on your feet. They have exercise classes, free paddle boarding & kayaking outings and bike ride through the local town. If U take the Wyndham "timeshare" pres, it's about 2hours for $200 credit towards your hotel bill. The survey lady was rude. Just keep saying No until they give you all the bells/whistles.
Stayed 2 nights in Dec 2025

8/10 Good

Nimeesha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great, room was fantastic. Caution about the $200 resort credit.The Expedia listing is deceiving. There are limitations such as $10 off a full price wine bottle, $40 off regular priced spa service. Great buffet at the Market Cafe. Nice sit down places near the pool with ocean views (Seaside Grill and Oceana). Fine dining choices in the evening include Himitsu (Japanese), Bordeaux (French), Portofino (Italian) and El Patio (Mexican). All of the restaurants were fantastic & no resy needed. (Hibachi at Himitsu needs a resy due to limited seating). There are plenty of events during the day that are free. We decided to just hang out at the pool most of the time. The concierges are stationed at every building, and they communicate through WhatsApp if you need anything. The staff does go out of their way to make sure that you are taken care of. The reason I did not rate it 5 is because I did not sleep well at night due to the bed and pillows. It was just not comfortable for me. I still prefer the beds and pillows at a JW Marriott. The resort grounds are immaculate! The pools are sparkling clean. The beaches are pristine, smooth white sand that feels like flour on your feet. They have exercise classes, free paddle boarding & kayaking outings and bike ride through the local town. If U take the Wyndham "timeshare" pres, it's about 2hours for $200 credit towards your hotel bill. The survey lady was rude. Just keep saying No until they give you all the bells/whistles.
Market Cafe
Junior Swim Out Suite Bedroom
Junior Swim Out Suite Bathroom
Stayed 2 nights in Dec 2025

2/10 Terrible

Quincy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 3 nights in Aug 2025

10/10 Excellent

Negar

Nice property. The food was average, but better than other all-inclusive resorts I’ve tried. Great service and very friendly staff. The only issue was that they wasted half of our day trying to sell their travel packages. There was one lady on their sales team who was extremely rude and had a lot of attitude when we declined their “promotion package”.
Stayed 4 nights in Nov 2025

10/10 Excellent

Valdete

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The staff were great, especially Eli and Cinthia were extremely helpful and supportive.
Stayed 5 nights in Nov 2025

10/10 Excellent

Amy, Buckeye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! The staff was very helpful and accommodating. 5 stars all the way around! I can’t say enough good things about this property. We will definitely be coming back.
Stayed 9 nights in Nov 2025

10/10 Excellent

Jason

Stayed 4 nights in Nov 2025

10/10 Excellent

Logan

Stayed 4 nights in Nov 2025

10/10 Excellent

Jaime Oshane ondray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool options are great.
Stayed 3 nights in Sep 2025

8/10 Good

Donald

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little Cold hot tub and beach were clean and well staffed.
Stayed 5 nights in Nov 2025

10/10 Excellent

Robbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Brian

Stayed 7 nights in Oct 2025

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. It did have some mosquitoes. The staff was fantastic and friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristofer

Stayed 7 nights in Aug 2025

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!! Great resort and will definitely return!
Stayed 6 nights in Oct 2025

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