Wow! We have loved all our stops, but what do you say about a place that is very clean, has a huge room, large bathroom AND a balcony that looks directly at Matterhorn?!! I say that we will be back. Rebecca at the desk was so helpful. She got us checked in quickly, gave us our key (a real key. You’ll understand it fits the whole vibe) and we were quickly off to walk around town. The hotel has a family run feel and I should have asked. Or maybe it says and we were just too busy having fun to notice. Rebecca was also very helpful in getting us information about skiing and made reservations at a fondue restaurant for us. I will say that everything in Zermatt is expensive so don’t let the price, alone, turn you off. This hotel and the town are so cool. It is definitely worth the small splurge. Breakfast is also included and quite good. Can’t wait to get back!