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Hotel Basecamp

3.0 star property

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Front of property - evening/night
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Standard Quadruple Room | In-room safe, desk, free WiFi, bed sheets
Economy Single Room, Non Smoking | Bathroom | Free toiletries, hair dryer, towels
Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Riedstrasse 80, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi - Riffelberg
    ‪2 min walk‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Valley view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(19 reviews)
  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, free WiFi, bed sheets

Standard Quadruple Room

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

  • Garden view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Zermatt

Hotel Basecamp places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 27-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Kirchbrücke - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Whymper-Stube - ‬6 min walk
  • ‪Harry's Ski Bar - ‬5 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk

About this property

Hotel Basecamp

At Hotel Basecamp, guests have access to a sauna, free WiFi in public areas, and a library. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities, a picnic area, and a garden.
Guests can expect free WiFi and 80-cm flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include sitting areas, electric kettles, and safes.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 219 reviews
$292 nightly
The price is $314
Jun 16 - Jun 17
Total with taxes and fees
Alpenlodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for CHF 10 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Cribs/infant beds are available for CHF 10 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

What's there to do around Hotel Basecamp?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt-Furi Gondola and Furi - Riffelberg less than a mile away.

How much does it cost to stay at Hotel Basecamp?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Basecamp on Jun 28, 2026 start from $237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Basecamp?

No, this hotel doesn't offer parking.

Does Hotel Basecamp feature a casino on the premises?

No, Hotel Basecamp doesn't have a casino.

Is there an indoor pool at Hotel Basecamp?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Basecamp?

Couples staying at this hotel will appreciate amenities like a bar/lounge and a sauna plus some guestrooms include a mountain view.

Are there hot tubs at Hotel Basecamp?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Basecamp have a restaurant that serves breakfast?

Yes, Hotel Basecamp serves free buffet breakfast each morning from its snack bar.

Does Hotel Basecamp allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Basecamp for a fee of CHF 10 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Basecamp?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Basecamp?

The closest major airport to Hotel Basecamp is Sion (SIR), which is about 24.2 mi away.

Can I book a room with a balcony at Hotel Basecamp?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and mountain views.

Hotel Basecamp Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 280 out of 341 reviews
Rating 8 - Good. 46 out of 341 reviews
Rating 6 - Okay. 10 out of 341 reviews
Rating 4 - Poor. 1 out of 341 reviews
Rating 2 - Terrible. 4 out of 341 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
The location was splendid, staff was super kind and responsive, room was spacious.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brandyn

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and the friendliest staff! Super helpful for taxis, directions and info!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Scott

Nice lodge, good food, good service, good location. Would stay there again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hong Na

The receptionist was really helpful and did what she could to provide us with the best experience in Zermatt
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
The room had an amazing view of the Matterhorn, and the bathroom had a glass ceiling that allowed me to see the stars and part of the mountains while showering. The staff, the breakfast, and the location were great. I will definitely come back here on my next trip to Zermatt.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great service, really nice rooms
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Bjarte Aune

Liked: Cleanliness, staff & service, amenities
Amazing staff, fun rooms and great breakfast. Only thing is the ventilation in rooms are poor. Have to sleep with the windows open.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Room spotless... best view to The Matterhorn. Excellent breakfaat... Friendly Staff...
View from my room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convenient location with nice breakfast and small, comfortable afternoon bar. Fantastic, very helpful staff. Super view from our room (balcony view, top floor).
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities
Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, incredible view from balcony
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sujata

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms , good breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
From start to finish the experience at Basecamp was amazing. Prior to arrival the staff were great at recommending and booking restaurants and snowboard hire. During the stay they were also fantastic, the brekky was great and the mountain view rooms were really well sized to settle in for 5 days. Location was a short walk everywhere and we thoroughly recommend
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the Matterhorn from our room, comfy bed, clean and quiet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Cozy hotel close to restaurants and Glacier Express. The rooms are large, the breakfast buffet included has a variety for everyone and all the staff throughout the hotel were knowledgeable and friendly. Would recommend and return.
Neat wall in the room above the sitting area.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

VON

Liked: Cleanliness, property conditions & facilities
Beautiful view of the Matterhorn from our balcony. We loved the vibe of our hotel room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Serve good breakfast, hospitality is great
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well appointed and in nicely located. Staff was very pleasant, casual, and helpful. Accommodations were clean, modern, and 'natural'.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, excellent staff, and adorable room, with a great balcony and view of the Matterhorn!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at Hotel Basecamp was wonderful. Very spacious and comfortable. The view of the Matterhorn was incredible. Thank you Hotel Basecamp for an amazing visit to Zermatt.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and friendly staff
Stayed 1 night in Jan 2025