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Aristella Swissflair Hotel & Apartements

4.0 star property

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Photo gallery for Aristella Swissflair Hotel & Apartements

A wooden table with a bottle of wine, a glass, and a pine cone centerpiece.
A spa room with two hot tubs, wooden shelving with towels, a fruit bowl, and a large window.
A sunlit room with wooden floors and ceiling, featuring lounge chairs with towels and a table with two glasses of orange juice.
A modern living room with a fireplace, red furniture, and large windows offering a view of the outdoors.
Panoramic Double Room, Balcony, Mountain View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Laundry

Explore the area

View in a map
Steinmattweg 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬

Room options

View all photos for Single Room

A bedroom with a sloped ceiling, a bed, a desk, and a chair.

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Bathtub (Modern)

A hotel room with a bed, a desk with a computer, a chair, and a TV displaying the hotel name.

Double Room, Bathtub (Modern)

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Panoramic Double Room, Balcony, Mountain View

A balcony with two chairs, a table, and a view of a mountain and wooden buildings.

Panoramic Double Room, Balcony, Mountain View

  • Mountain view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

A balcony with two white chairs and a small table, overlooking a mountain landscape with wooden buildings.

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

  • Mountain view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Balcony, Mountain View

A modern hotel room with a sofa, armchair, and a small table. There is a balcony with a view of buildings outside.

Family Room, Balcony, Mountain View

  • Mountain view
  • 527 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Double Room, Ground Floor

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room, Ground Floor

  • Garden view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Economy Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Balcony, Mountain View (Modern)

A hotel room with a bed, a desk, a television, and a sofa.

Triple Room, Balcony, Mountain View (Modern)

  • Mountain view
  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Zermatt

Aristella Swissflair Hotel & Apartements places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 28-room, 4-star hotel has free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Kirchbrücke - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Whymper-Stube - ‬6 min walk
  • ‪Harry's Ski Bar - ‬3 min walk

About this property

Aristella Swissflair Hotel & Apartements

A full-service spa, a sauna, and a rooftop terrace are featured at Aristella Swissflair Hotel & Apartements. For transportation, you can make use of an airport shuttle (available 24 hours) for CHF 800 per vehicle, as well as a train station shuttle. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this ski hotel include free WiFi in public areas, a hot tub, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are also available.
Recreational amenities at the hotel include a hot tub and a sauna.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Building design
Alpenlodge
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 237 reviews
$272 nightly
The price is $293
Aug 23 - Aug 24
Total with taxes and fees
Alpenlodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Books
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Hot tub
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Air conditioning is not provided.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Aristella Swissflair Hotel & Apartements?

Aristella Swissflair Hotel & Apartements offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Aristella Swissflair Hotel & Apartements?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Aristella Swissflair Hotel & Apartements on Aug 24, 2026 start from $294, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Aristella Swissflair Hotel & Apartements?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Aristella Swissflair Hotel & Apartements?

No, there isn't parking available at the hotel.

Is there a spa at Aristella Swissflair Hotel & Apartements?

Aristella is the name of the hotel's full-service spa available for guests to enjoy.

Does Aristella Swissflair Hotel & Apartements feature a casino?

No, Aristella Swissflair Hotel & Apartements doesn't have a casino.

Will I find an indoor pool at Aristella Swissflair Hotel & Apartements?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Aristella Swissflair Hotel & Apartements a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and an espresso maker.

Does Aristella Swissflair Hotel & Apartements have a hot tub?

No, but this hotel does have a sauna.

Does Aristella Swissflair Hotel & Apartements have a restaurant that serves breakfast?

Yes, Aristella Swissflair Hotel & Apartements serves free buffet breakfast each morning from its restaurant.

Will Aristella Swissflair Hotel & Apartements allow pets to stay for free?

No, pets aren't allowed at Aristella Swissflair Hotel & Apartements though service animals are welcome.

Does Aristella Swissflair Hotel & Apartements have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Aristella Swissflair Hotel & Apartements?

The closest major airport to Aristella Swissflair Hotel & Apartements is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies at Aristella Swissflair Hotel & Apartements?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and garden views.

Aristella Swissflair Hotel & Apartements Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 190 out of 233 reviews
Rating 8 - Good. 31 out of 233 reviews
Rating 6 - Okay. 6 out of 233 reviews
Rating 4 - Poor. 3 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The room was very nice and the breakfast was great. I had an excellent stay. The staff was also very friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, clean and tidy. Central location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The staff were warm and welcoming, the room was clean and comfortable, the breakfast was great and the location was perfect. Highly recommend this hotel!
Surprise birthday cake
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff friendly and helpful. Great amenities and easy walk from train. Breakfast was fantastic with a good selection.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly recommend, attached restaurant also brill. My wife and I made a short list of our fave 3 hotels before deciding, we both had Aristella first. We didn't look at the others and were thoroughly impressed all round.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing, the breakfast, the food, the location, the view, i just absolutely loved it.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located in Zermatt with short walking distance to everything. The staff was very friendly and room was spacious. The restaurant at the hotel was amazing for dinner.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

dusko

Liked: Cleanliness, amenities, property conditions & facilities
YES , ALL SERVICE WAS VERY GOOD . EXELENT . THANK YOU.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awesome, great staff and beautiful property!
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
The best!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

YUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, good stuff and good service.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Tianhua

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and reasonable price
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Abdullah

Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laxmi Vijigeesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and good staff
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us some chocolate at the end of our stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Rent rum
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Zermatt

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the breakfast was excellent and we had an amazing Matterhorn view from our balcony. We would definitely stay here again.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant surprise. This hotel is smaller but clearly either newer or recently renovated, as it is in excellent condition. We found the front desk staff helpful, the breakfast spread was outstanding and the spa was a nice retreat after skiing. This hotel is everything we needed. If I were to offer constructive criticism, the rooms were smaller than the pictures showed and we had to leave a window open at night as it was very warm. For the price we paid for our rooms, I expected the "hot tub" to be a larger outdoor hot tub (instead of two small jacuzzi baths).
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!
Stayed 1 night in Aug 2025