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Aristella Swissflair Hotel & Apartements

4.0 star property
Mountain ski retreat with full-service spa and restaurant

Choose dates to view prices

Photo gallery for Aristella Swissflair Hotel & Apartements

Food and drink
Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, down comforters, pillowtop beds, minibar
Terrace/patio
Exterior
Indoor spa tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Steinmattweg 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, minibar

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Bathtub (Modern)

Double Room, Bathtub (Modern) | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Bathtub (Modern)

10.0 out of 10
Exceptional
(6 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room, Balcony, Mountain View

Premium bedding, down comforters, pillowtop beds, minibar

Panoramic Double Room, Balcony, Mountain View

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Living room | 32-inch flat-screen TV with cable channels, TV, books

Family Room, Balcony, Mountain View

  • 527 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Double Room, Ground Floor

Double Room, Ground Floor | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Ground Floor

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Economy Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern) | Premium bedding, down comforters, pillowtop beds, minibar

Triple Room, Balcony, Mountain View (Modern)

  • 420 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Zermatt

Aristella Swissflair Hotel & Apartements places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 28-room, 4-star hotel has free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Kirchbrücke - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Hexenbar - ‬6 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Aristella Swissflair Hotel & Apartements

Mountain ski retreat with full-service spa and restaurant
A full-service spa, a sauna, and a rooftop terrace are featured at Aristella Swissflair Hotel & Apartements. For transportation, you can make use of an airport shuttle (available 24 hours) for CHF 800 per vehicle, as well as a train station shuttle. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include free WiFi in public areas, a hot tub, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and safes are also available.
Recreational amenities at the hotel include a hot tub and a sauna.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Junior Double Room, Mountain View (Matterhorn) | Balcony view
Hotel Ambiance
  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
9.0 out of 10, Wonderful, 325 reviews
$215 nightly
The price is $234
Dec 4 - Dec 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Books
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Hot tub
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Air conditioning is not provided.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Aristella Swissflair Hotel & Apartements?

Aristella Swissflair Hotel & Apartements offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Aristella Swissflair Hotel & Apartements?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Aristella Swissflair Hotel & Apartements on Dec 13, 2025 start from $519.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Aristella Swissflair Hotel & Apartements?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Aristella Swissflair Hotel & Apartements?

No, there isn't parking available at the hotel.

Is there a spa at Aristella Swissflair Hotel & Apartements?

Aristella is the name of the hotel's full-service spa available for guests to enjoy.

Does Aristella Swissflair Hotel & Apartements feature a casino?

No, Aristella Swissflair Hotel & Apartements doesn't have a casino.

Will I find an indoor pool at Aristella Swissflair Hotel & Apartements?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Aristella Swissflair Hotel & Apartements?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and heated floors.

Does Aristella Swissflair Hotel & Apartements have a hot tub?

Yes, this hotel has a spa tub.

Does Aristella Swissflair Hotel & Apartements have a restaurant that serves breakfast?

Yes, Aristella Swissflair Hotel & Apartements serves free buffet breakfast each morning from its restaurant.

Will Aristella Swissflair Hotel & Apartements allow pets to stay for free?

No, pets aren't allowed at Aristella Swissflair Hotel & Apartements though service animals are welcome.

Are there connecting rooms at Aristella Swissflair Hotel & Apartements?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Aristella Swissflair Hotel & Apartements?

The closest major airport to Aristella Swissflair Hotel & Apartements is Sion (SIR), which is about 24.1 mi away.

Are there rooms with balconies that I can book at Aristella Swissflair Hotel & Apartements?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.

Reviews

Aristella Swissflair Hotel & Apartements Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 172 out of 210 reviews
Rating 8 - Good. 29 out of 210 reviews
Rating 6 - Okay. 4 out of 210 reviews
Rating 4 - Poor. 3 out of 210 reviews
Rating 2 - Terrible. 2 out of 210 reviews

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels we stayed in while visiting Switzerland. Comfortable, beautiful, and service is top notch.
Stayed 2 nights in Aug 2025

4/10 Poor

Muqiu

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff service is horrible. If you pay city tax by card, they will charge you 50% more. The staff is not friendly at all, super mean. You will not have any greeting at breakfast, but will ask you very impolitely to leave your luggage outside of breakfast area. I would not recommend this place if you value customer experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent. There is construction in the area and work started at 6:30 am. Otherwise, my stay was wonderful, breakfast was delicious the room looked freshly renovated and very clean.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff. Great views of the Matterhorn quieter location compared to hotels on the main street where the shops and restaurants are. Room was very clean and spacious for a family four!
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just finished staying for 3 days at the Aristella in Zermatt and really enjoyed staying there. The staff is very friendly and the room was spotless. The Aristella is close to the train station, main shopping area, and attractions like the Glacier Paradise cable car and the cog railway. The breakfast (and the staff at breakfast) are great as well!
Stayed 3 nights in Aug 2025

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave us some chocolate at the end of our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run hotel with minimum number of rooms. All staff were extremely helpful and friendly. The restaurant food and service was exceptional.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Get the room with a balcony: you can see the stars and mountains at night. Magical.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann, SAN DIEGO

Stayed 1 night in Jul 2025

8/10 Good

Tianhua

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and reasonable price
Stayed 2 nights in Jul 2025

10/10 Excellent

Swakshar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aristella Swissflair rocks

The location and views from the property was amazing. The restaurant is fabulous. The staffs are very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of Zermatt. Our room was spacious, clean, and had a great view of the Matterhorn. The staff is friendly and helpful. Only a five minute walk from the train station.
Stayed 3 nights in Jun 2025

8/10 Good

Leanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful traditional Swiss hotel that is located a 10 minute walk from the Interlaken West train station and shopping strip. There are lots of good restaurants located within walking distance from the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Zermatt

The hotel was beautiful, the staff super-friendly (especially Esther), the location was excellent, and the facilities top knotch. I especially liked the wellness center, which includes jacuzzis and a steam room, and the breakfast, which was delicious and included.
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jun 2025

8/10 Good

CHUN PING

Stayed 3 nights in May 2025

8/10 Good

Sonal

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and breakfast!
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Zermatt, would highly recommend

Overall this was an excellent hotel, with special mention to the highly competent staff and owners. We found them to be personable and helpful, which isn't always the case in Zermatt. Nice balcony, quality breakfast and exceptional large wellness centre. This would be our preferred location if staying in a hotel in Zermatt.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taras

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was awesome, great staff and beautiful property!
Stayed 7 nights in Jan 2025

10/10 Excellent

Bintou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with the most helpful and obliging staff. An excellent room with stunning views
Stayed 3 nights in Jan 2025