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Hotel Indigo York by IHG

4.0 star property
Hotel with a bar, 6-minute walk to Shambles

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Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Exterior
Restaurant
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Place, York Christmas Market
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower) | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(109 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Room amenity

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

York

Hotel Indigo York by IHG places you in City Centre, within a leisurely stroll of popular sights such as Shambles and York Minster. This 103-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York City Walls - 6 min walk - 0.4 miles
  • Shambles - 6 min walk - 0.4 miles
  • York Christmas Market - 8 min walk - 0.4 miles
  • York Minster - 12 min walk - 0.7 miles

Getting around

  • York Station - 18 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪Brew York Craft Brewery & Tap Room - ‬3 min walk
  • ‪The Postern Gate - ‬4 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Turning Point Brew Co Outpost - ‬4 min walk

About this property

Hotel Indigo York by IHG

Hotel with a bar, 6-minute walk to Shambles
Hotel Indigo York by IHG features free WiFi in public areas and a banquet hall. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer designer toiletries and slippers, and beds sport Egyptian cotton sheets. Safes, desks, and wardrobes or closets are also available. Housekeeping is available on request.

Similar properties

Exterior
Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,426 reviews
$77 nightly
The price is $93
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hampton by Hilton York Piccadilly

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Frequently asked questions

Is free cancellation available at Hotel Indigo York by IHG?

Hotel Indigo York by IHG provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see around Hotel Indigo York by IHG?

This hotel is situated in City Centre within a short 6-minute walk of Shambles and also 12 minutes on foot from York Minster. You'll also find Merchant Adventurers' Hall and York Barbican less than a mile away.

Is parking available on site at Hotel Indigo York by IHG?

No, there isn't parking available at the hotel.

Does Hotel Indigo York by IHG have a casino?

No, Hotel Indigo York by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo York by IHG?

No, there is no indoor pool at this hotel.

Is Hotel Indigo York by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, bathrobes, and slippers.

Are there hot tubs at Hotel Indigo York by IHG?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo York by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo York by IHG serves a full breakfast on weekday mornings for a surcharge from its cafe.

Does Hotel Indigo York by IHG allow pets to stay free of charge?

No, pets aren't allowed at Hotel Indigo York by IHG though service animals are welcome.

Does Hotel Indigo York by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo York by IHG?

The closest major airport to Hotel Indigo York by IHG is Leeds (LBA-Leeds Bradford), which is about 24.6 mi away.

Can I book a room with a balcony at Hotel Indigo York by IHG?

No, you won't find guestrooms with balconies at Hotel Indigo York by IHG.

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 879 out of 1239 reviews
Rating 8 - Good. 266 out of 1239 reviews
Rating 6 - Okay. 65 out of 1239 reviews
Rating 4 - Poor. 13 out of 1239 reviews
Rating 2 - Terrible. 16 out of 1239 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Poor management of a bad situation.

Booked 1 night bed and breakfast. Obviously had some technical issue because no hot water on morning of 5.9.25 and no cooked breakfast available. Restaurant was closed. When we checked out we were told an email would be sent the same day regarding refunds but nothing received. Very disappointing. Not the customer service we have been used to from hotel indigos previously.
Stayed 1 night in Sep 2025

10/10 Excellent

Fredricka

Traveled with partner
Liked: Amenities
Great, easy access to major York tourist sites from the hotel. Excellent breakfast buffet with plentiful options. Near lots of either dining options in the old town and outside historic city gates, just down the street. We would definitely stay here again. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean hotel in a good location

Excellent hotel in a brilliant location. Staff are friendly and helpful! Clean and cosy rooms Only negative is the parking, we had a late checkout at 2pm and was informed that we would need to move the car at 2 which meant we had to try and find alternative parking for a couple of hours whilst we eat lunch
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2025

8/10 Good

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great rooms and fab location.....

The hotel is gorgeous and really great base for enjoying fabulous York.. The staff and rooms are excellent but breakfast was very disorganised and food was lukewarm at best. If the breakfast was better this would have been outstanding.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel nice decor in the rooms. Overall very clean. Beds very comfortable with good quality linen. Pillows were a bit on the gutless side, but lets face it pillows are hard to get right and good ones are pricey. Breakfast was reasonable with a newly refurbished breakfast buffet area which was nice. Need to think about how the food is kept warm,hot plates would be a good starting point. Really welcoming staff who were attentive, helpful and friendly. I will be going back again.
Stayed 2 nights in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Mellani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice as was all the staff. Breakfast was also decent - nice coffee and porridge. Staff working at breakfast were also lovely. Parking is a real issue - theyve done the best they can re sending people info prior to check in. We had looked up a payable carpark before we arrived and even that was full as well as the hotel car park. We had to move the car 3 times in 24 hrs. Reccomend getting the train if possible.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Excellent service wonderful hotel and an amazing stay. We absolutely loved our time at the hotel, such a good base for a stay in york
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city stay for family

Hotel was in a great place to allow easy access to city centre. Staff were friendly and room was great. Bed was comfortable and our son slept well on the extra bed put out for him. Air conditioning was quiet and room was very clean and modern.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated for exploring the city centre and the rooms are excellent.We thoroughly enjoyed our stay there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are superb especially at breakfast, hotel location is great you are close to everything. Hotel and room was very clean
Stayed 1 night in Aug 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Meh …
Stayed 1 night in Aug 2025

10/10 Excellent

Daphne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York- worth a stop

First of all- York is an adorable old town with a ton of history. So it is worth a visit. Probably 1-2 days max. Took a fun walking tour and had the Yorkshire pudding.
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Disappointed

We have stayed here before and liked it but felt standards have slipped. Room not as clean, mould in shower, shower not draining properly. Breakfast a big disappointment, hot buffet was a shambles as not enough of everything. Staff were trying hard but systems were obviously not in place. Dirty glasses and cups. Mentioned breakfast at check out and were told that she would pass on our feedback but no apology. Sadly we won’t return to this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Loredana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room clean and very quiet. Perfectly located and the staff is always very helpful nice ams]d smiley. We will go back
Stayed 2 nights in Aug 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and excellent customer service!

Lovely room and excellent customer service! We opted to add breakfast which was well worth it, having both made to order dishes and a continental buffet with great options. Would highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Sau Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive for what you get, staff were amazing and super helpful and friendly but the price is high for what is on offer!
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lively hotel, modern clean rooms, staff were really helpful and attentive and the location is great with a 5 minute walk to the Shambles with loads of restaurants and cafes on the way
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Stayed 2 nights in Aug 2025

10/10 Excellent

david, Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to what we wanted to do and see. Imani and Sam were extremely helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peyton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room that was in walking distance of everything. Staff was great and very kind.
Stayed 1 night in Aug 2025

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