Was approached Two Times by people that live on the street I do not think the property should have allow this very uncomfortable stay.
I don't have anything good to say for this business anymore not after they assumed I ruined a room except think of hiring new staff even the manager cause I didn't realize we was to clean our rooms before we leave I also never thought a motel would lie about a room I didn't destroy I don't know if they have pics but that would help alot more so I can understand better off what they mean
Friendly nice staff clean rooms I have been in alot of motels this is my favorite
Clean, quiet and safe environment
Couches/sofas were kind of old and dirty.. Motel ahiuld replace them with new onea or nicer ones.
So i looked up hotels & came across this listing it looked beautiful & nice online however it was nothing like the images when i arrived. Nothing could have prepared me for what I would walk into next. This hotel smelled of musty mildew and just looked dingy and dirty why i proceeded at this point with my reservation was only for one reason and that was my daughter was tired it was midnight and we needed sleep and still had 4 hours of driving left. Upon entering the room we witnessed the police being escorted to a Room and once in the room i noticed a weird smell and then i seen the cockroach crawling in the bathroom corner in my hotel Room actual live living cockroach then i seen a centipede crawling in kitchen there were cockroach eggs on the desk and some kind of animal feces in the front closet i took pictures & video of everything. Honestly this is by far the worst hotel Ive ever been to in my entire life and I turned around packed up my family, myself and gathered all of our belongings and walked out. They front desk employee proceeded to tell me she couldn't give me a refund cause she was unaware on how to perform a refund. Did they even offer me to be relocated NO i wouldn't have wanted to stay anywhere inside this place after what i had just witnessed. We were unable to book a room that allows a 1am checkin so we were forced to sleep in our car í am mortified & no refund & no manager reached out to us there are no words speechless 😞☹
They had a pool which was nice, but no real towels. We had to track some down. We were told they dont wash towels until 9. We didn't even have enough in our room for showers. The rooms were so smelly we almost walked out. I mean assault to your nose as you open the door. Hair still in the sink, and just overall blah. The staff was perfectly nice but..... Pay the extra money for a different hotel!
Bed blankets should be washed and clean. Air-conditioner is noisy.
Location was great right across from shopping and restaurants
We really like the beds and the cleanliness of the room. We didn't like the pot smell when we came back on Sunday night it was on the 3rd floor.
Nice beds, breakfast basic, pool's water was warm but cold air and poor lighting. Tv channels and picture below basic.
The staff was very helpful but there should be a way to overide the NO SHOW STATUS When the guest calls and states that they wont be in until late and I was never told that there was a time that you automatically get the " NO SHOW STATUS
Nice room, but given a room for people with disabilities, that was not what I requested
This hotel is clean and close to restaurants and shopping. Helpful staff.
Police swarming entrance on arrival Arrests in progress, confiscated weapons to walk around. Scary.
Super 8 by Wyndham Union Gap Yakima Area places you next to Yakima River Valley and within a 10-minute walk of Valley Mall. This motel has 94 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast offered each morning.
All of Super 8 by Wyndham Union Gap Yakima Area's 94 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and hair dryers.
At Super 8 by Wyndham Union Gap Yakima Area, guests have access to an indoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Was approached Two Times by people that live on the street I do not think the property should have allow this very uncomfortable stay.
I don't have anything good to say for this business anymore not after they assumed I ruined a room except think of hiring new staff even the manager cause I didn't realize we was to clean our rooms before we leave I also never thought a motel would lie about a room I didn't destroy I don't know if they have pics but that would help alot more so I can understand better off what they mean
Friendly nice staff clean rooms I have been in alot of motels this is my favorite
Clean, quiet and safe environment
Couches/sofas were kind of old and dirty.. Motel ahiuld replace them with new onea or nicer ones.
So i looked up hotels & came across this listing it looked beautiful & nice online however it was nothing like the images when i arrived. Nothing could have prepared me for what I would walk into next. This hotel smelled of musty mildew and just looked dingy and dirty why i proceeded at this point with my reservation was only for one reason and that was my daughter was tired it was midnight and we needed sleep and still had 4 hours of driving left. Upon entering the room we witnessed the police being escorted to a Room and once in the room i noticed a weird smell and then i seen the cockroach crawling in the bathroom corner in my hotel Room actual live living cockroach then i seen a centipede crawling in kitchen there were cockroach eggs on the desk and some kind of animal feces in the front closet i took pictures & video of everything. Honestly this is by far the worst hotel Ive ever been to in my entire life and I turned around packed up my family, myself and gathered all of our belongings and walked out. They front desk employee proceeded to tell me she couldn't give me a refund cause she was unaware on how to perform a refund. Did they even offer me to be relocated NO i wouldn't have wanted to stay anywhere inside this place after what i had just witnessed. We were unable to book a room that allows a 1am checkin so we were forced to sleep in our car í am mortified & no refund & no manager reached out to us there are no words speechless 😞☹
They had a pool which was nice, but no real towels. We had to track some down. We were told they dont wash towels until 9. We didn't even have enough in our room for showers. The rooms were so smelly we almost walked out. I mean assault to your nose as you open the door. Hair still in the sink, and just overall blah. The staff was perfectly nice but..... Pay the extra money for a different hotel!
Thank you so much for giving us a feedback! And we do apologize on not exceeding your expectations and not making your stay comfortable.
Bed blankets should be washed and clean. Air-conditioner is noisy.
Thank you so much for the feedback! And we do apologize on not exceeding your expectations.
Thank you so much for your feedback! We will definitely look into this.