Over a good stay, but the property could definitely use an update and cleaning could have been better!, the overall highlight was how great the staff was.
We loved our stay here! The staff was so kind and accommodating. Their lobby is very classy as well, and offer wine and snacks for purchase. I missed their breakfast most mornings, .ut I heard many people say it was good. The room was very clean and spacious, but they are very quite (no fans), so bring your white noise if you need it, Unfortunately (and not the hotel's fault), the area is highly populated with homeless people, and I was approached many times for different things- smokes, money, a drink, a ride somewhere, cash, etc. I would still recommend this hotel, and look forward to staying there again if I ever make it to Yakima again.
Hotel Maison feels clean and spacious inside. The room I stayed in was large and had high ceilings. The included continental breakfast was actually pretty high quality and included things like fresh cut berries and pre-peeled hard-boiled eggs. The hotel also gives you a free wine tasting voucher per person, which is a nice touch. Some of the staff were brusque. Parking is not included ($10/night), and there's really nowhere else to park nearby for more than a couple of hours. Strangely, at least on the floor I stayed on, all of the rooms are on the same side of the building, and their windows face a tall concrete parking garage and neighboring tall, bland building. The hallway runs down the other side of the building, which has a great view and floor to ceiling windows. Most importantly, the WiFi is horrendous - do not be fooled by the "free WiFi" in their description. The fastest download speed I got anywhere in the hotel was 1.2 Mbps, but most of the time it wasn't working at all. There is no one on staff who understands WiFi either - I was told both that they did not know how to reset a router and that I should try connecting to the neighboring hotel's internet because it works better (even at 200+ ft away). Overall, this is probably still one of the nicer hotels in Yakima. Your experience will depend on what amenities you require during your stay. If I hadn't needed to use internet at all, I probably would have had a better experience.
Excellent check in and information provided Also breakfast available a 6:00 am
We enjoyed this hotel! From the moment we first entered to check in, it had a very pleasing aroma and we knew then we would love it. Made it to the room and saw that there were only 9 rooms on the floor which we knew would be quiet like we like. The room was very clean and comforting. Will love to stay here again.
Perfect location in Yakima. Close to tasting rooms and great restaurants. Hotel even sponsored a tasting one night. Met the owner. She gave us a private tour of the historic parts of the hotel. Good continental breakfast. I would venture to say it's the best hotel in Yakima.
Within walking distance to several restaurant and bars.
Not good value for the price. Feels like a budget business hotel. Rooms are dark, cheap finishes. Would expect more for $200a night in Yakima.
The hotel was clean, but lacks the charm we were hoping from a historic renovation. We were placed in a room that looked into the side of a parking structure with no warning. For $200 per night I expected a little more.
This is a beautiful restored hotel which is why I choose to stay here and pay $70.00 more a night then the Hilton Garden right next door. Staff were lovely and enjoyed the underground parking. But our room smelled so bad of a mildew smell. Which was strange because the room was so clean. When I called down to ask about the smell they seemed surprised and said maybe it was just the smell of the cleaning solutions the use in the rooms. There were appear to be very few rooms rented but they did not offer to move us to a different room. I tried to open the window but it was stuck.
Hard to find parking garage on arrival. Room needed more light. Good beds, and other furniture. Great continental breakfast. Sign in elevator re parking garage should be consistent with buttons (“Parking on B Level”. And not “Parking on Lower Level”). Garage door is blank. Should have sign right on door. Cookies are blah. Very nice and helpful staff. Welcome glass of wine was good wine and very welcome!
Hotel Maison Yakima Tapestry Collection by Hilton places you next to Yakima River Valley and Capitol Theater. The 36 rooms at this 3.5-star hotel include iPod docks, refrigerators, and microwaves.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.
Guests can expect 40-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
Hotel Maison Yakima Tapestry Collection by Hilton features a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 10.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has a library.
Over a good stay, but the property could definitely use an update and cleaning could have been better!, the overall highlight was how great the staff was.
We loved our stay here! The staff was so kind and accommodating. Their lobby is very classy as well, and offer wine and snacks for purchase. I missed their breakfast most mornings, .ut I heard many people say it was good. The room was very clean and spacious, but they are very quite (no fans), so bring your white noise if you need it, Unfortunately (and not the hotel's fault), the area is highly populated with homeless people, and I was approached many times for different things- smokes, money, a drink, a ride somewhere, cash, etc. I would still recommend this hotel, and look forward to staying there again if I ever make it to Yakima again.
Hotel Maison feels clean and spacious inside. The room I stayed in was large and had high ceilings. The included continental breakfast was actually pretty high quality and included things like fresh cut berries and pre-peeled hard-boiled eggs. The hotel also gives you a free wine tasting voucher per person, which is a nice touch. Some of the staff were brusque. Parking is not included ($10/night), and there's really nowhere else to park nearby for more than a couple of hours. Strangely, at least on the floor I stayed on, all of the rooms are on the same side of the building, and their windows face a tall concrete parking garage and neighboring tall, bland building. The hallway runs down the other side of the building, which has a great view and floor to ceiling windows. Most importantly, the WiFi is horrendous - do not be fooled by the "free WiFi" in their description. The fastest download speed I got anywhere in the hotel was 1.2 Mbps, but most of the time it wasn't working at all. There is no one on staff who understands WiFi either - I was told both that they did not know how to reset a router and that I should try connecting to the neighboring hotel's internet because it works better (even at 200+ ft away). Overall, this is probably still one of the nicer hotels in Yakima. Your experience will depend on what amenities you require during your stay. If I hadn't needed to use internet at all, I probably would have had a better experience.
Thank you for your review. We apologize that you had a less than acceptable experience regarding the Internet. We’ve recently increased our bandwidth which is comparable to much larger hotels so we are confident that the issue has been resolved. We are thrilled that all other aspects of your stay were satisfactory and we do hope you will consider staying with us again in the future. Warm Regards, Lisa Vallejo General Manager
Excellent check in and information provided Also breakfast available a 6:00 am
Thank you for your great review! We hope to welcome you back in the future! Sincerely, Lisa Vallejo General Manager
We enjoyed this hotel! From the moment we first entered to check in, it had a very pleasing aroma and we knew then we would love it. Made it to the room and saw that there were only 9 rooms on the floor which we knew would be quiet like we like. The room was very clean and comforting. Will love to stay here again.
We appreciate such a wonderful review of the Hotel Maison! Thank you for sharing your experience. We look forward to welcoming you back in the future! Warm Regards, Lisa Vallejo General Manager
Perfect location in Yakima. Close to tasting rooms and great restaurants. Hotel even sponsored a tasting one night. Met the owner. She gave us a private tour of the historic parts of the hotel. Good continental breakfast. I would venture to say it's the best hotel in Yakima.
We are so excited to read such an amazing review of your experience. We are delighted that you enjoyed your stay and got the grand tour. We look forward to having you back as our guests again during future visits to our beautiful city!
Within walking distance to several restaurant and bars.
Thank you for your great review and recommendation. We look forward to your next visit!
Not good value for the price. Feels like a budget business hotel. Rooms are dark, cheap finishes. Would expect more for $200a night in Yakima.
We appreciate your feedback and we are disappointed that we did not meet your expectations. We will use your feedback for future improvements.
The hotel was clean, but lacks the charm we were hoping from a historic renovation. We were placed in a room that looked into the side of a parking structure with no warning. For $200 per night I expected a little more.
We appreciate your feedback and will utilize your comments for future improvements. We hope to welcome you back in the future.
This is a beautiful restored hotel which is why I choose to stay here and pay $70.00 more a night then the Hilton Garden right next door. Staff were lovely and enjoyed the underground parking. But our room smelled so bad of a mildew smell. Which was strange because the room was so clean. When I called down to ask about the smell they seemed surprised and said maybe it was just the smell of the cleaning solutions the use in the rooms. There were appear to be very few rooms rented but they did not offer to move us to a different room. I tried to open the window but it was stuck.
Dear Lyndsay,Thank you so much for such an amazing review. We are thrilled to share with our team and appreciate your great suggestions! We are working with our local community leaders to reduce the homeless population issues so we appreciate your understanding and apologize for that inconvenience. We hope to welcome you back again, thank you for choosing us as your getaway in Yakima!Warm Regards, Lisa VGeneral Manager