Great breakfast and great pool/spa!
No Covid protocol. Noise from upstairs all night long and manager didn’t do anything to help
The staff at the drink desk are very welcoming and ready to help. Even though they were wearing a musk I could tell they were smiling. It was a great stay, my kids had a lot of fun in the pool and the breakfast was really good.
All the employees were very nice and extremely helpful in taking care of all my needs. The only thing I was a bit disappointed was that my room was never cleaned during my stay. I was told it was because of covid restrictions.
Nothing bad staff horrible room service would not recommend
The location is very convenient, it is close to everything,
Great customer service and great location. Clean room with great space
Convenient location. Don’t get room 200 as it’s right by the ice maker and above the fitness center.
Connie was friendly and efficient in keeping the breakfast area supplied and clean.
Room size, Breakfast, Location to free way, Great Staff
The bathroom is in bad shape, the bottom of the bathroom door is damaged. There is a large gap between the bathtub and the plastic lining/cover over the wall.
Connie the breakfast ambassador did a great job with the food service. She also paid attention to details and customer service!
The staff was very friendly. There was broken electric outlet in our room.
Nice hotel at a fair price. Breakfast was great. Exercise room was adequate. Really enjoyed the friendly staff and speed of check in was great. Would definitely come here again.
Check-in staff woman was so friendly yet professional - wrote my room number using colored markers in Minnesota Vikings colors. I don't usually eat breakfast and definitely not eggs, but the clean and inviting breakfast room with dozens of tasty choices made it a must. Best scrambled eggs ever, and I don't eat eggs! The juice was not watered-down like you usually get at a hotel breakfast. A lovely woman was working there and couldn't have been more pleasant. What a wonderful stay, wish I had stayed more than one night!!
Staff was very friendly and accommodating. Hotel was clean and comfortable. Breakfasts were great.
Excellent customer service .will book again on my next visit.great complimentary breakfast
Very Friendly staff and awesome breakfast ! Rooms were well kept and I felt safe.
Best Western Plus Yakima Hotel places you next to Yakima River Valley and within 2 miles (3 km) of other popular attractions like Capitol Theater. This hotel has 74 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free full breakfast is included with your stay and awaits you each morning.
All 74 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free weekday newspapers, phones, and ironing boards.
Guests staying at Best Western Plus Yakima Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a spa tub, a business center, and a computer station.
Great breakfast and great pool/spa!
No Covid protocol. Noise from upstairs all night long and manager didn’t do anything to help
Bin, Thank you for taking my phone call this morning and sharing with me the details of your stay. I apologize for the inconvenience of your stay and that our staff didn't handle your complaint efficiently. I will reach out to Expedia to adjust your fees, and once again, I hope you come back next time you visit Yakima, WA again!
The staff at the drink desk are very welcoming and ready to help. Even though they were wearing a musk I could tell they were smiling. It was a great stay, my kids had a lot of fun in the pool and the breakfast was really good.
Thank you Yadira for providing feedback about your stay. Glad our staff was accommodating and your kids enjoyed our hotel. We hope to see you again!
All the employees were very nice and extremely helpful in taking care of all my needs. The only thing I was a bit disappointed was that my room was never cleaned during my stay. I was told it was because of covid restrictions.
Good Morning, Thank you for the feedback regarding your most recent stay with us. I do apologize for lack of daily housekeeping. We do offer it upon request, do not hesitate to request it the next time your visiting with us and we will be happy to assist.
Thank you for the great rating!
Nothing bad staff horrible room service would not recommend
It is heartbreaking that we failed to earn your recommendation. Please forgive us for any way in which our service fell short and know that we will use your feedback to improve in this respect. Should you return to Yakima, we hope you'll consider giving us another chance to surpass your expectations.
The location is very convenient, it is close to everything,
Thank you for making Best Western Plus Yakima part of your recent getaway and for finding the time to share the details of your visit. Count on our convenient location to welcome you back whenever your travels bring you our way. We cannot wait to see you again.
Great customer service and great location. Clean room with great space
It was a pleasure hosting you while you were in town. We're thrilled our attention to cleanliness and service impressed you. Should you be in the area again, please come back to see us.
Convenient location. Don’t get room 200 as it’s right by the ice maker and above the fitness center.
It was a joy hosting your travels to Yakima, and we're glad our location proved convenient for you! Also, we are sure that other travelers will appreciate you helping to make their stay more restful, and we would love to do the same for you, should your plans bring you back this way. Thank you so much for your review!
Good Afternoon Joseph, We would like to thank you for the great review. We love hearing that our guests enjoyed their stay with us. Our refreshing pool and tasty breakfast are always crowd favorites. We appreciate your business and hope we will have another opportunity to welcome you back.