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Recent guest reviews

The hot tub was NOT hot at all I was Very Very disappointed

Everything was great

Great staff, and very accommodating

Fenced parking lot and great staff.

The property was nicely decorated and designed. Staff was also friendly enough. Upon entering my room, however, I noticed that the bedside desk had splotches of an unknown source on it. Placed on top of the desk and the splotches was a card touting the cleaning efforts and special dedication to cleanliness during the pandemic. That discrepancy made me feel uncomfortable and a little on edge about just how clean the room was.

Enjoyed our stay. Wish breakfast would have been included.

I stayed overnight for a work trip. It was a great experience and gave me ease for traveling.

No área to work, no coffee, no water, no continental breakfast considering the room rate, expensive for what they offer. Old shower towels, very rough.

It was a nice, clean hotel with a very friendly welding staff

Great hotel. Bed was extremely comfortable and the car was in a locked gate. Staff was friendly.

Absolutely the worst experience with staff I have ever had at a hotel. Ignored by front desk at check in while she finished a personal phone call. Then no welcome to the hotel, just, "yes?" Took forever to get seated at the restaurant. Then, to add insult to injury, the morning of check out, the cleaning staff entered our room at 9:30 (check out time was 11) and told us it was time to go as they were ready to clean our room. All the way to the point of propping our door open and entering the room....ummmm....we were still in bed. Furious!

Hotel was comfortable, clean. My only comments would be the flooring around the pool was VERY slick!!! I didn't want my kids walking around, could easily slip and hit your head. Bed was too soft for my back, but everyone else slept just fine! Overall good/safe hotel to stay at. Plus DQ next door :)

This is our second stay and will definitely return on our next visit. The pool was great for the kids. Hot tub and bar were great for mom and dad after traveling all day with kiddos. Bartender makes an awesome margarita! TV screens at the tables, food is good (BBQ chicken nachos were awesome, kids scarfed them down with us), secure parking is nice esp. in the downtown area which can be a little sketchy but this is right on Yakima Ave which is the main drag and we actually enjoyed a stroller walk each evening before sunset. Several restaurants withing walking distance. Enjoyed dinner at Olive Garden down the street one night. Rooms are clean, staff are so nice. Looking forward to our next stay!

With the gated parking you can't go wrong. Unfortunately the city has become something of a crime locale so parking is hard in town unless you want your car broken into. The extra security is always appreciated. Due to the slim attendance at the hotel the staff seems to be content with manning the front desk occasionally instead of full-time, but it is understandable since there are only a handful of people spending the night there at a time.

Stayed here for a business trip. Loved it. Would definitely recommend.

E Yakima Ave Yakima WA

Room options

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room

1 Queen Bed | 1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Yakima, an IHG Hotel

Everyone (13) Couples (5) Business (5) Family (3) Friends (1) Other (1)
5
Family

The hot tub was NOT hot at all I was Very Very disappointed

By on Nov 13, 2022

5
Everyone

Everything was great

By on Oct 23, 2022

Review comment responded on Oct 24, 2022

Hi Ana,Thank you for your feedback! We look forward to your next stay.

2
Everyone

By on Apr 16, 2022

5
Partner Couples

Great staff, and very accommodating

By on Nov 9, 2021

5
Partner Couples

Fenced parking lot and great staff.

By on Nov 8, 2021

4
Everyone

By on Mar 1, 2021

3
Business Business

The property was nicely decorated and designed. Staff was also friendly enough. Upon entering my room, however, I noticed that the bedside desk had splotches of an unknown source on it. Placed on top of the desk and the splotches was a card touting the cleaning efforts and special dedication to cleanliness during the pandemic. That discrepancy made me feel uncomfortable and a little on edge about just how clean the room was.

By on Aug 8, 2020

5
Everyone

By on May 8, 2020

5
Family Friends

Enjoyed our stay. Wish breakfast would have been included.

By on Mar 2, 2020

4
Everyone

By on Jul 29, 2019

Holiday Inn Yakima, an IHG Hotel

802 E Yakima Ave, Yakima, WA 98901
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