Name: No Damage From Dorian - Come and Keep Supporting Grand Bahama :)
Rating: 0.0

Central location close to most of the local attractions, beaches & the downtown area. I was disappointed when I arrived at the Hotel shortly after 3 am June 17th the front desk was closed but the security guard offered to check me into a room until the front desk opened at 7 am instead of me hanging around in the lobby waiting. Then at 7 am the security came to the room & woke me up to inform me that the front desk was open for business. So I get to the front desk to pay my dues & the clerk informs me of my bill for 2 nights, although I just checked in on June the 17th I was charged for the 16th of June as well because check in does not begin until 11 am. I was like wow so 1. why was the security guard allowed to check me in at 3 am? and 2. why did he not make me aware that I would be charged for the 16th & 17th even though i'm checking in on the 17th? The service at this establishment is horrible, they are only concerned with money not customer service or relations. I stayed there for 4 nights & observed their performance, customer relations and service, they all failed miserably. Poor management. AirBnB for me from now on definitely whenever I travel to the Island of Grand Bahama Freeport.