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Intercontinental Wuxi

5.0 out of 5.0

Recent guest reviews

I spent two nights during a business trip. The stay was excellent. No problem at all. I had not time to try the gym or the swimming pool, so I cannot comment on that. The lobby bar was good for a beer and even dinner: I didn't expect much from the steak, but it was excellent (it took a while to get it, but the wait was worth it). I also tried the Japanese restaurant (by miracle, as we went at about 9:30 pm, right before last order). It is excellent. Stop. The room was big and nice, my bed too. Breakfast was varied and good. Internet connection was easy and good. I would say that I found what I expected at an Intercontinental hotel, but a very reasonable price.

but still a very nice hotel which is quite budget friendly, I didn't sleep there, just saw the room and spent a day in the meeting rooms. Not the most modern hotel , but to European standards still very good

This is a wonderful hotel. The concierge services are really the best. They were so helpful for me. I guess the two main issues I would have is that I would expect anyone working at the front desk to speak English. It was surprising that this was an issue at times. The other main issue is that I would expect a hotel like this to have a Spa on site. They did but it was closed. If I wanted a massage, I would have to go outside of the hotel, so this is definitely disappointing for an InterContinental. The food at the hotel is very good, and if you are able to take advantage of the Lounge, then it is well worth it. For Breakfast there, you can order omelettes and even Belgian Waffles. I had some issues with my air conditioning, but overall they took care of it. They gave me a fan so it helped. So, really, this is a 5-star hotel but because of the issues, I just couldn't give it all 5 stars. I certainly would stay there again if I needed to be in Wuxi, and I would recommend this hotel.

Locates close to metro, around with shopping mall and food plaza. wonderful place to rest after meetings, a big park just right in front of hotel. Facility in hotel is good, good swimming pool, room is clean, big and good view. WIFI in room is fast and reliable. Breakfast is nice with plenty of choice and good service.

Services beyond expectation as used to stay at different brand hotel for business or leisure, but this Intercontinental was above what could be expected. Smile and the eagerness to offer assistance everywhere in the hotel from concierge, front desk, housekeeping and F&B outlet. Was offer a free upgrade and the room is spacious for two and amenities were well set. Range of choices for breakfast. Value for money not only for business but leisure.

This hotel is nice - it's a 5 star afterall - but I spent two sleepless nights because the room was stuck on one temperature. You couldn't make it cooler. I requested a room change but they advised me that it was the same in all rooms. They did lend me a fan. My traveling colleague also had the problem of being given the key to two different rooms - each with people already not them! (A surprise for all parties involved.) To be fair, the hotel were apologetic. All up, and ok but not great stay. Below the usual standards of the Interncontinental.

I travel to Wuxi 4-5 times per year and, for some reason, have never stayed at the InterContinental. It is by far the best hotel experience I've had in Wuxi. The location is great, the service exceptional, the room was large and very comfortable, the internet speed was excellent, the bed was very comfortable. I think the most notable aspect of my stay was how well the staff was trained. Everyone went out of their way to make sure that everything went well and I don't find that at a lot of hotels in China. My business partner will not be staying here when he is in Wuxi and I will be going forward.

Perfect place for a bussiness visit. Facilities and infrastructure looks brand new and very good. Hotel is at Prime location and lot of options to go out and eat. Restaurent inside the hotel is bit costly. Overall it is excellent.

Stayed here for 9 nights . Room was a bit warm during the 1st week of my stay. According to the hotel is due to the build in heater during winter. However on the 7th nights onwards , my room was blasting with cold aircon. Location was good , walking distance to some malls and 5 minutes walk from hotel , you will able to have your KFC and Macdonald. Didnt get my turn-down service .

Stayed for 2 nights in the hotel.the room is very nice,clean and very big in size.definetly worth staying. During my stay the king bed non smoking room is full so took the smoking room and to my surprise there is no any bad smoking smile.Thank you

No.6 Yonghe Road, Taihu Squar Wuxi Jiangsu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Health club

Intercontinental Wuxi places you within 2 miles (3 km) of Nanchan Temple Antique Market and Sanyang Parkson. This 398-room, 5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. Located centrally in Wuxi, it's also near Wuxi Yaohan and Suning Plaza.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

Intercontinental Wuxi's 398 rooms are individually decorated and provide iPod docks, minibars, and coffee makers. 42-inch LCD TVs come with DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free bottled water, safes, and phones. Weekly housekeeping is available.


Property features

At Intercontinental Wuxi, guests enjoy an indoor pool, a health club, and free WiFi in public areas. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a conference center, a business center, and coffee/tea in a common area.

Room options

Premier Room, 2 Twin Beds, Park View

Twin 2 | Sleeps 3

Club Room

Full 1 | Sleeps 3

Deluxe Room

Full 1 | Sleeps 3

Superior Suite

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 274 reviews