Intercontinental Wuxi5.0 out of 5.0
Recent guest reviews
Stayed here for 3 nights. Easy check in. Exceptional rooms with great views. Excellent standard of food in the Icafe. Great atmosphere in the Lobby bar. Gym is well equipped with treadmill, bike, cross trainer and weights
Had a fantastic albeit short stay here. From check in to checkout the staff were amazing and always smiling. We were given an upgrade to a beautiful and extremely large suite. The club lounge was fantastic with a great selection of food and beverages. Amenities in the room were lovely. I can highly recommend this hotel.
I was having high expectations from this hotel, but unfortunately it didn’t meet it. To start when I arrived around 12PM they didn’t had the room available, need it to wait until 3PM. The room size is good, but too dark even with all lights on. Very disappointed with the smoking smell all over the room, which was supposed to be a non smoking floor. The room wasn’t as clean as I expected, maybe due to the smoking smell the towels wasn’t as fresh. The restaurants are good, breakfast with good selection. As I mention I was expecting more from this brand.
Booked the hotel for a short stay for 2 nights for my child's birthday. Service was so so only. Hotel did not respond to my requests over email and when questioned over counter was informed not possible and told maybe my email was missed out. Ordered room service and order was delivered with many missing food items. Have to called to inform the Front Desk and was told it could be due to many new staff not properly trained. Not a 5 star service hotel which is supposed to be.
My husband will live at the Intercontinental hotel for the next 3 months for business. I came to visit him for a few days and wanted to use the spa service. I am pregnant so I am aware I am not allowed to get a body massage. I live in Shanghai and go to Dragonfly salon often. They allow me to get a foot message, head/neck/shoulder message, and facials. Other spas/message venues in Shanghai allow the same. Today I had an appointment for a "Thai pedicure" at 1:00pm. I made my appointment the day before. I waited all day for my appointment only to be informed at 1:00pm that pregnant women are forbidden from getting a facial or foot message. I was told pregnant women are forbidden from all spa services at the hotel. This is the most rediculous thing Iv ever heard of. If it was a Chinese cultural thing I would respect it but it's not. It's unbelievable that an international hotel chain would ban pregnant women from its spa and wait to tell that person till the time of their appointment. I went to the mall across the street to get my nails done but they were booked for the whole day. It was also too late to go to the cultural places I could have gone too instead. I would love to know if the rule about the spa is made up my the spa manager or is the policy of the hotel. If the Chinese people at reputable establishments in Shanghai agree that some services are OK for pregnant women why does this hotel ban pregnant women. It's not like giving me a facial is gonna make the baby pop out. There are plenty of things pregnant women cannot do and using the spa shouldn't be one of them. This hotel chain needs to review their spa policy about pregnant women and realize that banning them is very unfair.
I have stayed 5 nights for business trip. And I decided to move other hotel due to several factors. I will not opt this hotel in this area anymore. Room: They assigned 70m2 large room since I am Platinum Ambassador member. It was just simply large room. Not my favorite taste. Bed: Little bit firm but very comfortable to sleep for me. Bathroom: Separated toilet, shower room and deep sink. Really smell of smoke especially in toilet. I am very disappointed previous customer smoked and never refreshed. The smell never gone during my stay at all. Internet: At very early morning, connection is not stable. Massage Spa: The worst technique ever and she tried to charge me, 698RMB/60min, 998RMB/80min or 1598RMB/90min. I only tried for 60 min then I will not try again. Breakfast: I am small eater but there are multiple food stations. The trick was juice station is located at entrance so don't missed to pick it up when you are being seated. The breakfast is the only position impression in this hotel compare with other similar hotel. Restaurant: I and my coworker visited Aoi Japanese restaurant since staff at entrance explained that All you can eat price us including free Sake, Japanese wine, but after we were seated, another staff said, "Only local beer is including" then finally they said "No drink is included so you must pay separately as regular price if you need Sake". I was so disappointed and exhausted the discussion. All of food what we ordered were good taste but staff respond was really bad. I will not visit this restaurant again.
I have to say, this is an amazing hotel. The decor and the rooms are absolutely immaculate and clean. The staff is very polite and warm. The best of all is that they all speak English. They have an amazing choice of food. I would recommend the buffet during dinner. I will be visiting China quite often for business and i can confirm that this is the hotel i'll always be staying at. Thank you Intercontinental Wuxi, you've made my stay memorable. Also, they have an ATM which is brilliant considering it's difficult to find one in China. And taxis are always available.
Stayed here for a couple of nights while on business, and I have no complaints. Room on the 28th floor overlooking the park was big, spacious with a nice view. Gym is not as big as I was expecting but still had a bit of everything and wasn't too busy. The pool looked very nice but I resisted the urge to dive in. Breakfast was good, the service was excellent and they had plenty of veggie options at dinner. Roughly a 15minute walk to some of the more touristy sites in the city like the Nanchang Street, Qianming Bridge, or the Nanchun Temple. And about the same to the Wuxi Mosque along the Huancheng River. All in all a nice stay. The hotel staff were a particular plus point and very eager to be of service.
I spent two nights during a business trip. The stay was excellent. No problem at all. I had not time to try the gym or the swimming pool, so I cannot comment on that. The lobby bar was good for a beer and even dinner: I didn't expect much from the steak, but it was excellent (it took a while to get it, but the wait was worth it). I also tried the Japanese restaurant (by miracle, as we went at about 9:30 pm, right before last order). It is excellent. Stop. The room was big and nice, my bed too. Breakfast was varied and good. Internet connection was easy and good. I would say that I found what I expected at an Intercontinental hotel, but a very reasonable price.
but still a very nice hotel which is quite budget friendly, I didn't sleep there, just saw the room and spent a day in the meeting rooms. Not the most modern hotel , but to European standards still very good
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
- Health club
Intercontinental Wuxi places you within a mile (2 km) of GuDian JiaJu DiaoKe YiShuGuan and YeJianXin DaShi TaoCi YiShuGuan. This 398-room, 5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. Located centrally in Wuxi, it's also near Wuxi Museum and Nanchan Temple Antique Market.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, breakfast is available for a fee.
Intercontinental Wuxi's 398 rooms are individually decorated and provide iPod docks, minibars, and coffee makers. 42-inch LCD TVs come with DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free bottled water, safes, and phones. Weekly housekeeping is available.
At Intercontinental Wuxi, guests enjoy an indoor pool, a health club, and free WiFi in public areas. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a conference center, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 285 reviews