Renovated in 2024, Novotel Wuxi offers a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for CNY 300 per person roundtrip. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and access to locker space. Additional amenities include a conference center, coffee/tea in a common area, and laundry facilities.