The room was dirty but the evening clerk was super nice. The morning breakfast was disappointing, nothing hot.
Brenda is particularly noted for exceptional customer service starting from her friendly greeting when we arrived. She works the front desk but also serves as the bartender in the small bar area. We enjoyed a cheap but excellent beer after a refreshing dip in the pool. The room was very clean and comfortable. We had a quiet, restful sleep after a long day on the road.
COVID-19 killed off any chance of breakfast. Bed rather soft and sunken in the middle.
Pool area had some damage, but its wintertime and owner said it will be addressed over the summer. Clean and friendly staff.
Nice hotel. Clerk at check in was excellent. The room was very clean. Breakfast was good.
Great hotel. Real clean and staff were nice. Pool was nice and warm. Bed was super comfortable!
Good place to stop for an overnight or if enjoying the mineral springs. Convenient if traveling through Wyoming and not going the Greybill route.
I would recommend to a friend and I would stay there again BUT...the hotel clerk (young girl) was surly and it seemed like it was a bother for her to check me in and later when asked her questions. She definitely did not represent the hotel in a posture manner. The bar was closed...as a customer when you advertise that you have a bar in the hotel I expected it would be open on a Saturday night at 630pm! The coffee pot in my room didn’t work. Otherwise was a good hotel.
Clean, good service, room needed maintenance and bed sagged in the middle.
This was the fastest check in I have ever experienced, our reservation was ready and all I had to do was sign it. The hot tub was not working, but the pool was fine.
This hotel was wonderful only downfall is they cover there inside pool and do not uncover it for the day until someone goes to ask
Located within 2 miles (3 km) of Hot Springs State Park, Quality Inn Thermopolis Near Hot Springs places you within a few miles (5 km) of Wyoming Dinosaur Center. This 52-room hotel welcomes guests with a bar/lounge and conveniences like an indoor pool and a 24-hour fitness center.
At the end of the day, unwind with a drink at the bar/lounge.
All 52 recently renovated rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and free bottled water are also standard.
At Quality Inn Thermopolis Near Hot Springs, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include free WiFi in public areas, a meeting room, and a business center.
The room was dirty but the evening clerk was super nice. The morning breakfast was disappointing, nothing hot.
Thank you for staying with us at the Quality Inn in Thermopolis. Please be safe and come see us again. GM
Brenda is particularly noted for exceptional customer service starting from her friendly greeting when we arrived. She works the front desk but also serves as the bartender in the small bar area. We enjoyed a cheap but excellent beer after a refreshing dip in the pool. The room was very clean and comfortable. We had a quiet, restful sleep after a long day on the road.
Thank you for the post. Staff enjoys visiting with patrons. Hope to see you soon.
COVID-19 killed off any chance of breakfast. Bed rather soft and sunken in the middle.
The Hotel has had to make changes so we can prioritize the safety of our Guests I am sorry for any inconveniences that this has brought you. Preston
Pool area had some damage, but its wintertime and owner said it will be addressed over the summer. Clean and friendly staff.
Thank you for being our guest and thank you for your understanding. I will pass your comments on to the staff. I hope you enjoyed your stay in Thermopolis.
Nice hotel. Clerk at check in was excellent. The room was very clean. Breakfast was good.
Thank you for being our guest and enjoying our hotel. I hope the rest of your stay in Thermopolis was equally enjoyable.
Great hotel. Real clean and staff were nice. Pool was nice and warm. Bed was super comfortable!
Thank you for being our guest. I hope your stay in Thermopolis was equally enjoyable.
Good place to stop for an overnight or if enjoying the mineral springs. Convenient if traveling through Wyoming and not going the Greybill route.
Thank you for being our guest. I am glad that you chose to stop in Thermopolis on your way and enjoyed what our town has to offer
I would recommend to a friend and I would stay there again BUT...the hotel clerk (young girl) was surly and it seemed like it was a bother for her to check me in and later when asked her questions. She definitely did not represent the hotel in a posture manner. The bar was closed...as a customer when you advertise that you have a bar in the hotel I expected it would be open on a Saturday night at 630pm! The coffee pot in my room didn’t work. Otherwise was a good hotel.
Thank you for being our guest and thank you for the feedback. I have reviewed your concerns about our front desk with the entire service staff and I am investigating why the bar was closed on Saturday. I hope the rest of your stay in Thermopolis was a pleasant one.
Clean, good service, room needed maintenance and bed sagged in the middle.
As you know we are in the middle of remodeling but I am glad that you found us to be clean and provide good service.
We want to thank you for staying with us at the Quality Inn in Thermopolis. We all hope that the COVID pandemic ends soon so we all can continue to do things as we use to know them. We apologies for the inconvenience. Please know we have limitation on breakfast form corporate. .