Propery was decent the breakfast was a little lacking but one major complaint is the dog(s) above us. Barked, wrestled and ran back and forth most of the night. Keeping us up late and they started again at 4:45 am. I suggested they put dogs on the bottom, front desk said hotel won't let them do that. I said maybe put them over a vacant room becasue it was terrible night sleep. They were appologetic and it seems like a catch 22.
We travel to Woodbridge, VA regularly but this was our first time booking a room at this hotel because we brought our 5month old puppy. The hotel staff was amazing, very friendly and personable. The room was great, very clean and spacious. My only disappointment was the condition of the outdoor grounds. There was dog poop everywhere!!! I expected the grounds to be monitored especially since we paid an additional $50 pet fee.
The entrance was confusing not sure where to check in. Our room had a broken window, damaged countertops had stains on the walls and ceiling’s, the only chair in the room was seriously stained by who knows what, seemed liked a party room. There was a lot of marijuana smoking around the property (I understand that marijuana is legal in Virginia) but not appropriate for families. The pool was very dirty and cloudy there was no pool towels available. There was no free WiFi, selection of for purchase items was very poor. The guests above where beyond noisy to late hours of the night slamming on the floor. Over all very disappointing compared to a stat we had at another hotel near by.
Pleasant surprise. I had never heard of Home 2 Suites. This is a very nice hotel with all the amenities. I was also able to receive e food from Grubhub. What a plus
The staff were very helpful and friendly. Also the breakfast was COVID-safe. I was a bit confused about the signage about mask-wearing. Many guest were not wearing masks in common areas although there were signs on the doors that stated they were required. My biggest annoyance was that the shower gel container in my shower was almost empty. Fortunately I had other options. Also, I had no toiletries like hand soap.
It was great enjoyed myself. Everyone was nice and if we need any questions answered they were happy to answer
The room set up was absolutely gorgeous it definitely was unique and has character
Located within a mile (2 km) of Potomac Mills, Home2 Suites by Hilton Woodbridge Potomac Mills is within 2 miles (3 km) of Stonebridge at Potomac Town Center. This 126-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.
Free self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The onsite restaurant is perfect for a quick bite to eat.
Guests can expect to find free WiFi and wired Internet, along with 49-inch LCD TVs. Bathrooms have hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and sitting areas. Weekly housekeeping is available.
Built in 2018, the brand new Home2 Suites by Hilton Woodbridge Potomac Mills offers an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Propery was decent the breakfast was a little lacking but one major complaint is the dog(s) above us. Barked, wrestled and ran back and forth most of the night. Keeping us up late and they started again at 4:45 am. I suggested they put dogs on the bottom, front desk said hotel won't let them do that. I said maybe put them over a vacant room becasue it was terrible night sleep. They were appologetic and it seems like a catch 22.
We travel to Woodbridge, VA regularly but this was our first time booking a room at this hotel because we brought our 5month old puppy. The hotel staff was amazing, very friendly and personable. The room was great, very clean and spacious. My only disappointment was the condition of the outdoor grounds. There was dog poop everywhere!!! I expected the grounds to be monitored especially since we paid an additional $50 pet fee.
Thank you for taking the time to review our hotel. I'm happy to see that you enjoyed our staff and the rooms. We have taken measures on how to better manage and monitor outdoor areas for our furry guests and look forward to welcoming you back soon!
The entrance was confusing not sure where to check in. Our room had a broken window, damaged countertops had stains on the walls and ceiling’s, the only chair in the room was seriously stained by who knows what, seemed liked a party room. There was a lot of marijuana smoking around the property (I understand that marijuana is legal in Virginia) but not appropriate for families. The pool was very dirty and cloudy there was no pool towels available. There was no free WiFi, selection of for purchase items was very poor. The guests above where beyond noisy to late hours of the night slamming on the floor. Over all very disappointing compared to a stat we had at another hotel near by.
Many thanks for sharing your feedback regarding your recent visit. The control of marijuana smell around the hotel is certainly a challenge given its availability and difficulty in masking the smell effectively. Our hotel continues to focus on reducing the noise levels of other guests around the hotel. We patrol the corridors regularly, however, we rely on guests informing us of in appropriate noise levels so we can work on addressing them appropriately. I apologize that the stay did not meet your expectations. We do certainly hope you would reconsider trying our property again in the future as we continue to address the product we provide. Warmest Regards
Pleasant surprise. I had never heard of Home 2 Suites. This is a very nice hotel with all the amenities. I was also able to receive e food from Grubhub. What a plus
Thank you for your review!
The staff were very helpful and friendly. Also the breakfast was COVID-safe. I was a bit confused about the signage about mask-wearing. Many guest were not wearing masks in common areas although there were signs on the doors that stated they were required. My biggest annoyance was that the shower gel container in my shower was almost empty. Fortunately I had other options. Also, I had no toiletries like hand soap.
Thank you for your review
It was great enjoyed myself. Everyone was nice and if we need any questions answered they were happy to answer
The room set up was absolutely gorgeous it definitely was unique and has character
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.