Standard Room, 1 Queen Bed, Accessible, Bathtub
from $92
Best Western Potomac Mills
2.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 58 reviews
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Recent guest reviews
This is an excellently located Hotel near 95, which is a cut above most of the hotels on the highway, The Breakfast Bar is outstanding and there is enough seating for the breakfast crowd unlike many of the other hotels.
Initially I was skeptical as it's an older building but upon arrival I was very pleased especially considering I was traveling with two infant children. The breakfast was awesome and the room was clean!
This hotel is easy access from the interstate and to lots of great shopping and food. The room was clean, comfortable, and the staff very helpful. We asked if a fridge could be brought up to our room and had it within 15 minutes. The breakfast in the lobby was delicious! We will definitely stay here again.
Rude and not accommodating staff. Horrible checkin. Was staying 2 days had to recheck in each morning.
The hotel is located in a nice area with places to shop an eat but the hotel room didn't have a microwave or refrigerator. This is the only problem I had I would stay here again if I had no other hotel to go to.
My son and I stayed here for a night in April while attending a competition. The accommodations were very clean and well kept. Bedsheets were especially clean and comfortable. The staff at the hotel was great! I can't remember the last time I stayed at a hotel at this price point with genuinely gracious, cheery, and helpful people. They were terrific. Breakfast had a wide variety of choices and was decent. The eggs seemed processed, but I threw a little salsa on them, mixed them with some cut up turkey sausage, and they were palatable. Overall, it was a great night's stay at a reasonable price.
Older hotel, needs some upgrades and repairs; however, very clean, beds were very comfortable. Shower was great! Breakfast was excellent!
Staff was courteous. Location was great. Near a lot of restaurants and shopping centers
The staff was very pleasant and caring. The breakfast was good and parking adequate.
Room was clean and comfortable, but the bonus was the free breakfast buffet...not just a few pastries and cereal but actual eggs/sausage/potatos, etc. A nice treat!
In town for a family wedding this hotel was just a few miles away. This hotel isn't high end, but a great value for the money. The room was clean, bed was comfortable. Staff was super friendly! The light above the sink didn't work and they took care of it immediately. The room came with free breakfast which was awesome...full hot breakfast with bacon, eggs, waffles, pancakes, etc. would definitely recommend and would stay there again.
We are a group of eight family members and friends and spent one day and one night in Washington D.C. Best Western Potoma Mills is close to Washington D.C. but with a very reasonable price and pleasant driving distance. The hotel is comfortable and clean. The greatest thing is that the hotel offers rich, free and good breakfast. Highly recommend! Definately will come back again!
Hotel was nice, staff was great. Price was little high for the room we got but no worries. Was not informed of the $200 hold on my credit card until arriving to check into hotel.
Great hotel, great breakfast, close to Ikea and Potomac mills Mall. Could use some attention to housekeeping. (dirty towel from previous guest in closet and no shampoo in dispenser in bath.)
Great breakfast. Excellent staff. Quiet rooms and hallways.
Convenient to family function, which was purpose of my visit to the area, as well as being on my way to Naples, FL for the winter
It's close to everything but the manager is rude!!
The room was very clean. The staff was very helpful and friendly. The breakfast variety was good and plentiful. The location was very good. Strip malls were close and had a lot of variety. I will definitely stay here again. Very good value.
I would stay here again...the place just smelled so clean and fresh.. The food was great!! Loved it!! Everything was wonderful!!
A lot of loud group of kids. They have a lot of kids DC tours stay there
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a leisurely stroll of Potomac Mills, Best Western Potomac Mills is within a 15-minute drive of Forest Greens Golf Club. This 172-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. National Museum of the Marine Corps and G. Richard Pfitzner Stadium are also within a 15-minute drive.
Dining
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
Rooms
Best Western Potomac Mills's 172 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also available.
Property features
At Best Western Potomac Mills, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guest reviews for Best Western Potomac Mills
best breakfast buffet of them all
Everyone
This is an excellently located Hotel near 95, which is a cut above most of the hotels on the highway, The Breakfast Bar is outstanding and there is enough seating for the breakfast crowd unlike many of the other hotels.
very pleased!
Everyone
Initially I was skeptical as it's an older building but upon arrival I was very pleased especially considering I was traveling with two infant children. The breakfast was awesome and the room was clean!
Review comment
BWPM responded on Jan 25, 2017
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
convenient to everything
Everyone
This hotel is easy access from the interstate and to lots of great shopping and food. The room was clean, comfortable, and the staff very helpful. We asked if a fridge could be brought up to our room and had it within 15 minutes. The breakfast in the lobby was delicious! We will definitely stay here again.
Review comment
BWPM responded on Dec 11, 2016
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
rude and not accommodating staff. horrible checkin
Everyone
Rude and not accommodating staff. Horrible checkin. Was staying 2 days had to recheck in each morning.
Review comment
BWPM responded on Nov 18, 2016
Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We regret in this instance we did not deliver on our promise to lead the industry in customer care. We will strive to get better. At your service!!
nice area
Everyone
The hotel is located in a nice area with places to shop an eat but the hotel room didn't have a microwave or refrigerator. This is the only problem I had I would stay here again if I had no other hotel to go to.
Review comment
BWPB responded on Sep 28, 2016
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
good price, great service!
Everyone
My son and I stayed here for a night in April while attending a competition. The accommodations were very clean and well kept. Bedsheets were especially clean and comfortable. The staff at the hotel was great! I can't remember the last time I stayed at a hotel at this price point with genuinely gracious, cheery, and helpful people. They were terrific. Breakfast had a wide variety of choices and was decent. The eggs seemed processed, but I threw a little salsa on them, mixed them with some cut up turkey sausage, and they were palatable. Overall, it was a great night's stay at a reasonable price.
Review comment
BWPM responded on Apr 24, 2016
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
very nice older hotel
Everyone
Older hotel, needs some upgrades and repairs; however, very clean, beds were very comfortable. Shower was great! Breakfast was excellent!
Review comment
BWPM responded on Mar 4, 2016
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
Everyone
Staff was courteous. Location was great. Near a lot of restaurants and shopping centers
Review comment
BWPM responded on Feb 20, 2016
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
Everyone
The staff was very pleasant and caring. The breakfast was good and parking adequate.
Review comment
BWPM responded on Feb 16, 2016
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
great value close to dc
Everyone
Room was clean and comfortable, but the bonus was the free breakfast buffet...not just a few pastries and cereal but actual eggs/sausage/potatos, etc. A nice treat!
Review comment
BWPM responded on Feb 13, 2016
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!
Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!