Room was a bit rundown needs to be updated, around tub had mold on top of back splash breakfast was not worth the money, there were bags of trash laying on front lawn and empty beer cans laying next to outdoor spa fence
to clean wa. A little mousey parking good listing good staff good
I loved it very clean everyone was nice and the hot tubs were very clean
Asked to get my room cleaned when we were gone and when we came back after 6 hours it wasn’t done
the staff put me in 1st floor but I wanted in a higher floor
Nice,quiet and clean place with great service. I recommend it.
Location was great along with staff. Lots of dining options nearby.
The place was great. The bar tender was a cool dude to! Shawn-IA
Very nice hotel. Centrally located. Kind and helpful staff.
During check in there was a thirty dollar “incidental charge” added to our credit card with no notification, when asked we were told it would be refunded after checkout. At this point there had been no return of credit charge. It was also stated at checkout that Orbitz received the refund and would forward it to us. That also had not happened. There was no other charges that would be charged to the room. Will you please check in to this charge and arrange for the $30 return to our card account
It was an awesome stay, I would return for another vacation stay.
The location and price were perfect for our reason to stay. The staff was nice but the ice machine was not working so it was a little frustrating to have to go to the front desk for ice and feel like you were bothering them. Also, the breakfast was for sure not worth over $25 for my husband and I to have eggs and underdone potatoes.
At 2:30 AM. The fire drill went off. Everyone exited well no pushing or shoving. 3 fire trucks 2 first responder trucks handled Very well. Weather was good so not cold I did think some water and some bathroom access would have been nice. No apologies given. No discounted breakfast It was a very long 1/1/2 hours to get back to the room. No sleep for us.
Hilton Garden Inn Wisconsin Dells places you within a 10-minute stroll of popular attractions such as Tommy Bartlett Exploratory and Noah's Ark Waterpark. This 3-star hotel has 128 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee weekdays from 6:00 AM to 10:00 AM.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Guests of Hilton Garden Inn Wisconsin Dells have access to an indoor pool, a 24-hour gym, and 4 spa tubs. There's free parking and a free casino shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Room was a bit rundown needs to be updated, around tub had mold on top of back splash breakfast was not worth the money, there were bags of trash laying on front lawn and empty beer cans laying next to outdoor spa fence
to clean wa. A little mousey parking good listing good staff good
Thank you for your review. We look forward to welcoming you back in the future.
I loved it very clean everyone was nice and the hot tubs were very clean
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking time to review and for staying with us. Please let me know what we could have done better to make your stay and experience a bright hearted one.
Asked to get my room cleaned when we were gone and when we came back after 6 hours it wasn’t done
I am so sorry we did not meet or exceed your expectations and I will meet with my team over the issue you had. Please accept my apology and hope you give us another try soon.
the staff put me in 1st floor but I wanted in a higher floor
Thank you for the review and feedback. We do try to honor each and every request from our guests but unfortunately sometimes it is not possible. Please accept my apologies and I hope you give us another try soon. Thank you again.
Thank you for the great review and feedback. We are working very hard to make each stay a great one. Thank you and come again soon.
Nice,quiet and clean place with great service. I recommend it.
Thank you for taking the time to survey and please come again soon.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed